Baker Hudson Health Ltd Reviews 

1,177
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, making the process easy and personalized. Many people appreciate the excellent advice and support provided, ensuring their needs are met without pressure. Reviewers frequently highlight the company's ability to find the best deals and significantly reduce premiums. The service is consistently described as efficient, straightforward, and quick, with queries often answered promptly. People also value the clear communication and thorough explanations, which contribute to a smooth and positive overall experience.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting significant savings on... See more

Response time

Users describe positive interactions with response times, consistently finding the service to be responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more

Company replied

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

James looked at my premium and the increase Aviva were going to impose at renewal. He did extensive research and has found me a much better deal with exactly the same health care cover. I really am so... See more

Company replied


Company details

  1. Insurance Agency
  2. Business Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,177)

135 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Provided a very professional service…

Provided a very professional service and tailored the cover to match our individual circumstances. Would definitely recommend them to colleagues friends and family.

July 1, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you, Trevor for your kind words and 5-star rating. I am happy to hear the service I provided was professional and met your needs.

Please do get in touch should you need anything further.

James

Rated 5 out of 5 stars

Speak to these as soon as. Extremely good

Stanley managed to arrange better health cover for a lower monthly fee against my recent Vitality quote.
Very easy to arrange and explained in detail. Would recommend them to everyone.

July 9, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

David,

Thank you for your positive feedback and 5-star rating. I am very pleased to hear you were happy with the service I provided, and the outcome obtained. Your recommendation also means a great deal.

Please do not forget I am here for all year around support, therefore if you need anything further, please do get in touch.

If I do not hear from you in the meantime, I will be in contact at renewal.

Stan

Rated 5 out of 5 stars

Professional and was very helpful.

Professional and was very helpful.

July 8, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Paul

Thank you for your feedback and 5-star rating. I am happy to hear the service I provided was both helpful and professional.

If you need anything further, please do get in touch.

James

Rated 5 out of 5 stars

My experience today with Baker Hudson was first rate and highly recommended

My experience today with Baker Hudson was incredible - everything was "can do". Everything was clear and the offering was excellent. Highly recommended to deal with in my view. Very friendly and welcoming and all questions answered.

July 8, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Jeannie,

Thank you for your glowing review on the "first rate" service provided. I am pleased to hear everything was clearly explained and your were happy with the outcome obtained.

If you need anything throughout the policy year, please do get in touch.

James

Rated 5 out of 5 stars

Always great customer service with BH

Always great customer service with BH, Adds value where possible. We have been customers for several years now and often recommend the services they provide to friends.

July 1, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you Mr Sands,

I am grateful you have taken the time to leave your positive feedback on the services provided. Receiving such positive feedback from long standing clients like yourself means a great deal.

If you need anything further please do get in touch.

Michael

Rated 5 out of 5 stars

Great service from Michael Lear

Great service from Michael Lear, he found the best policy for our company and has always been quick to action any enquiries we have. I would recommend this company highly. They are professional and provide excellent ongoing service.

July 1, 2025
Unprompted review
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

David,

Thank you for your feedback and 5-star rating. I am pleased to hear the service I provided was of a high standard and that you would recommend our organisation to others.

Please do get in touch should you need anything further.

Michael

Rated 5 out of 5 stars

Efficient service

Michael was efficient and helpful

June 25, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Rita

Thank you for your positive feedback. I am very pleased to hear the service I provided was both efficient and helpful.

Please do get in touch should you need anything further.

Michael

Rated 5 out of 5 stars

Excellent help and advice

Excellent help and advice

June 25, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

St John,

Thank you for your review. I am pleased to hear the advice and help I provided was “excellent”.

If you need anything throughout the policy year, please do get in touch. If we do not speak beforehand, I will be in contact prior to your renewal.

James

Rated 5 out of 5 stars

One cannot ask for more professionalism…

One cannot ask for more professionalism coupled with a caring, patient and understanding approach. Michael is our go to man.

June 24, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Timothy

Thank you for your kind words and 5-star rating. Receiving such positive feedback year on year from longstanding clients like yourself means a great deal.

If you need anything further, please do get in touch.

Michael

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient. I'll definitely recommend to my friends.

June 24, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

F J Perez

Thank you for your positive feedback and 5-star rating. I am happy to hear the service I provide was both helpful and efficient. Your recommendation also means a great deal.

If you need anything further, please do get in touch.

Matt

Rated 5 out of 5 stars

Always very professional

Always very professional. Always do the best they can. Would not bother trying to do better. An excellent all round experience from start to finish.

June 24, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your positive feedback and 5-star rating. Receiving such positive feedback from a longstanding like yourself means a great deal.

If you need anything throughout the policy year, please do get in touch.

Stan

Rated 5 out of 5 stars

Excellent Service and Advice

The service and advice I received helped me make an informed decision on the type of health insurance policy that was fit for my needs and budget. My overall experience of dealing with James at Baker Hudson could not have been better.

June 23, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Terry

Thank you very much for your positive feedback and 5-star rating. Receiving such positive feedback on the service I provided means a great deal.

If you need anything throughout the policy year, please do get in touch. I will be in contact at your next renewal if we do not speak beforehand.

James

Rated 5 out of 5 stars

Really great

Hi i found the whole experience really easy and explained great.

June 19, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your 5-star rating and positive feedback. I am happy to hear you found the whole experience easy and well explained.

If you need anything further, please do get in touch.

Matt

Rated 5 out of 5 stars

The turn around was quick and the…

The turn around was quick and the processes well explained. Most importantly, I got what I was after.

June 12, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Mrs Muzira

Thank you for your positive feedback and 5-star rating. I am pleased to hear you were happy with the turnaround time and the outcome obtained.

If you need anything further, please do get in touch.

Matt

Rated 5 out of 5 stars

Easy to contact and easy to deal with

Easy to contact and easy to deal with. some of the complexities of the insurer change were handled quickly and efficiently

June 13, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Janson

Thank you for taking the time to leave your positive feedback and 5-star rating. I am pleased that I was able to assist with your policy changes efficiently.

Please do get in touch should you need anything further. If I do not hear from you beforehand I will be in contact prior to your renewal.

James

Rated 5 out of 5 stars

I have used Baker Hudson for many years…

I have used Baker Hudson for many years now and have always found them courteous and extremely efficient. They have brokered very good deals for medical Insurance for my wife and I for 2025/26 and we are very pleased with their service.
We would fully recommend.

June 12, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for your kind words and 5-star rating. Receiving such positive feedback from long standing clients like yourself means a great deal.

If you need anything throughout the policy year, please do get in touch. If I do not hear from you beforehand I will be in contact at your next renewal.

Michael

Rated 5 out of 5 stars

First class service

June 10, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Mr Hunt

Thank you for taking the time to leave your 5-star review, I am pleased to hear the service I provided was “First class”.

If you need anything further, please do not hesitate to get in touch.

Michael

Rated 5 out of 5 stars

Human contact .. makes such a difference

I was surprised to reach a human at the end of the phone so quickly. No lengthy pressing of buttons and getting lost in a system. Very refreshing!

A knowledgeable and friendly team able to answer all my questions and my concerns. I would highly recommend them.

June 5, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Ms Manger

Thank you for your positive feedback and 5-star rating.

We pride ourselves on our personal approach and I am happy to hear this made your experience positive and helpful. If you need anything throughout the policy year, please do get in touch.

I will be in contact prior to your renewal if we do not speak beforehand.

Stan

Rated 5 out of 5 stars

Exceptional service

Without Freddie I would probably never be able to navigate the choppy waters of health insurance! He is an absolute star, always so warm and friendly, keeps my up to date with everything, nothing is too much trouble, he is endlessly patient and will always find an insurance plan that suits your health needs as well as your wallet. Exceptional service, I am very grateful.

June 9, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Mrs Tredwell,

Thank you for your feedback and 5-star rating. Your kind words mean a great deal and I am very happy to hear you were pleased with the “exceptional service” I provided.

If you need anything throughout the policy year please do not hesitate to get in touch.

Freddy

Rated 5 out of 5 stars

Simplifying a complicated sector

I’ve been using Baker Hudson for some years now. They simplify the complicated health insurance sector and make sure I know what I’m buying.

May 28, 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Alexandra

Thank you very much for taking the time to leave another 5-star review. Receiving such positive feedback year on year from longstanding clients like yourself means a great deal.

I look forward to speaking again at your next renewal if not before.

James

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look