Excellent service from the staff especially Herbert who gave me a lot of time and helpful information. He was very patient with me as he set me up with my first pair of cycling cleats on the trainer.... See more
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Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... See more
I recently bought a new bike from Balfe's Bikes and overall I was really happy with the service I received. They were v helpful in helping me think through which bikes I wanted to test ride and makin... See more
Excellent customer service, fantastic selection of lovely bikes and gear - it's the best bike shop around. I just had some work done to my bike which I requested to be done before I go away with it... See more
Company details
About Balfe's Bikes - Chiswick
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, United Kingdom
- 02038701005
4.7
Excellent
737 reviews
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Helpful front of house staff
Helpful front of house staff
Speedy service
Good atmosphere
Parking
Thanks
June 22, 2026
Excellent service
I fell in between two sizes and staff were extremely helpful and patient. Also, bike mechanics are second to none. Bike was dialed to the max. Good stuff!
June 13, 2026
Excellent service from the staff…
Excellent service from the staff especially Herbert who gave me a lot of time and helpful information. He was very patient with me as he set me up with my first pair of cycling cleats on the trainer. He gave me confidence and a lot of useful tips. Thank you.
June 13, 2026
reassuringly helpfull
June 16, 2026
Great experience
June 13, 2026
I recently bought a new bike from Balfe's Bikes - Chiswick.
I recently bought a new bike from Balfe's Bikes and overall I was really happy with the service I received. They were v helpful in helping me think through which bikes I wanted to test ride and making suggestions. A few minor hiccups but these were sorted. Really friendly (and knowledgeable) staff. Thanks!
June 7, 2026
Helpful and friendly service
June 10, 2026
The service was amazing especially…
The service was amazing especially Jerrie, served us with patience and he explained to us clearly I was so impressed overall Balfe’s bikes is great!
June 7, 2026
Helpful and experienced
The team are always happy to help and provide an excellent service. Every time I take my bike into the store it comes out like new.
Thanks for looking after my bike!!
May 31, 2026
Excellent customer service in Chiswick…
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted through different racks for me and the mechanics were able to fit it for me too. Other team members were also friendly and welcoming. Balfe’s have a great vibe of listening and caring about their customers. Great experience all round.
June 6, 2026
Unprompted review
Great shop
The customer service was great, and the bike was ready ahead of schedule!
Thank you.
May 30, 2026
Team were great
Team were great, listened to what I wanted, sourced it and then fitted it for me.
May 24, 2026
Excellent customer service
Excellent customer service, fantastic selection of lovely bikes and gear - it's the best bike shop around.
I just had some work done to my bike which I requested to be done before I go away with it on holiday and they turned it around super quickly, so thanks very much guys, you are the best!
June 3, 2026
Unprompted review
Sorted out my 6-year old e-Brompton
Sorted out my 6-year old e-Brompton, which had a wobbling battery mount and a problem with the electronics. Back to new and as good as I remember it.
May 23, 2026
All staff very polite gave me great…
All staff very polite gave me great advice on my new bike that I am very pleased with they set my bike up so it was just right for me and the shop is spotless and very well set out the company should be proud of all staff at Chiswick branch I will be shopping there from now on it’s a bike shop you can trust
May 21, 2026
very good customer service and they are…
very good customer service and they are very good people working inside they are helping so much
May 20, 2026
Helpful people!
May 22, 2026
Thank you for fixing my bike when it…
Thank you for fixing my bike when it broke down suddenly. Very efficient and helpful!
May 18, 2026
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