Thought I needed my front wheel trueing, but Will in the Workshop id'd that the rim was worn and the wheel needed replacing. Ended up buying a set of Vision Metron 55 rim brake wheels from them, which... See more
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They were helpful and knowledgeable in the shop (4⭐️) although we were disappointed that we had verbally agreed a date to pick them up, but when we arrived they said that they weren’t.. hence we were... See more
A great team of enthusiasts — friendly, professional, and incredibly patient while helping me choose my bike. Huge thanks to Tony for his knowledge and experience, and for setting the bike up ex... See more
A flawless service from the Reigate store, particularly Simon. I live almost 2 hours away and wouldn't hesitate to take my bike back there for servicing and for any future purchases. Top notch!
Company details
About Balfe's Bikes - Reigate
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
43 Bell Street, RH2 7AQ, Reigate, Surrey, United Kingdom
- 01737 242163
4.8
Excellent
961 reviews
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Staff very helpful and informative
Staff very helpful and informative, felt comfortable with their help
June 19, 2026
Buying a new MTB from Balfes Reigate.
The staff are friendly and helpful , set the bike up ready for me to pick up the next day .
June 19, 2026
Great place to buy a bike
Great place - highly recommended. Shout out to Simon who was very patient and helpful with us!
June 13, 2026
Replacement wheels for my Spesh Tarmac S-Works
Thought I needed my front wheel trueing, but Will in the Workshop id'd that the rim was worn and the wheel needed replacing. Ended up buying a set of Vision Metron 55 rim brake wheels from them, which were on an excellent discounted price, and Will fitted the new wheels for me and ensured everything was set up properly. Throughout the process Will was a true professional, giving me advice about wheels, tyres, inner tubes and brake pads. I was very pleased with the service I received and the end result. Many thanks.
June 18, 2026
Unprompted review
Fabulous service, terrific staff
Fabulous service from Balfe when buying two bikes. Staff (Anthony, Matt) were knowledgeable, friendly and helped us reach a decision on what would suit us.
June 8, 2026
Superb Service
A flawless service from the Reigate store, particularly Simon. I live almost 2 hours away and wouldn't hesitate to take my bike back there for servicing and for any future purchases. Top notch!
June 11, 2026
Very personable interaction and no…
Very personable interaction and no problem is too much of a problem!
June 6, 2026
A bit expensive but the bike is running…
A bit expensive but the bike is running well. Thank you.
June 8, 2026
Overall great
Staff were lovely, good knowledge of products and good quality bikes. It was really busy and the staff kept their composure and looked after everyone.
June 8, 2026
Friendly staff and very happy with bike…
Friendly staff and very happy with bike service
June 7, 2026
Friendly and knowledgable
Bought a bike from an online retailer and it wasn’t built properly so went to Balfe’s to get it sorted.
Balfe’s in Reigate fixed the various issues with the bike and were really helpful and knowledgable and I would use them again.
June 6, 2026
Excellent service received from Balfes…
Excellent service received from Balfes Reigate,extremely helpful given the bike was bought elsewhere
Kept informed at all times,really nice people to deal with
Big thank you to Matt and his colleagues
May 25, 2026
Excellent Customer Service
I recently had to take my bike into Balfe’s in Reigate for an issue I couldn’t resolve myself that developed on a ride. Despite the workshop being busy, Will was able to take the bike in and resolve the matter which required input from Trek and I had the bike returned the following day.
May 29, 2026
Nice and easy process.
Nice and easy process.
Friendly and happy staff in the shop.
A great experience.
Thank you ☺️
May 25, 2026
Really helpful
Really helpful, offered best options for our sons budget. Very knowledgeable and friendly
May 25, 2026
Customer service is always so brilliant…
Customer service is always so brilliant and been in there so often recently they even know my name!
Such an awesome shop, awesome crew and awesome service.
Wouldn’t go anywhere else for our amazing bikes, services and accessories.
May 25, 2026
Great service bike was delivered when…
Great service bike was delivered when agreed. Also went above and beyond to find an item that they didn’t even sale for me.
May 19, 2026
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