This is an great bike shop. Having previously visited them to get my existing bike fixed, I was advised at the time that it would not be cost effective for them to do this, thereby saving me considera... See more
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See what reviewers are saying
Good service from the team at Reigate, the speclized creo was ready to collect on time Emma was very helpful in setting the bike up,
Please tell Will in the repair shop that the power still goes off intermittently. On Saturday it was after 52 minutes into the ride and then it conked out again 2 more times. Each time it stated again... See more
everything was fine at balfes bikes really pleased with how it all went very helpful friendly staff and love the bike really good choice to have them build and have the bike ready
Company details
About Balfe's Bikes - Reigate
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
43 Bell Street, RH2 7AQ, Reigate, Surrey, United Kingdom
- 01737 242163
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Good service from the team at Reigate
Good service from the team at Reigate, the speclized creo was ready to collect on time Emma was very helpful in setting the bike up,
Please tell Will in the repair shop…
Please tell Will in the repair shop that the power still goes off intermittently. On Saturday it was after 52 minutes into the ride and then it conked out again 2 more times. Each time it stated again but only after a few minutes
Very friendly
Very friendly, knowledgeable, informative and professional. Evidence as a returning customer that the service is good and the prices are keen.
The staff here have great integrity
This is an great bike shop. Having previously visited them to get my existing bike fixed, I was advised at the time that it would not be cost effective for them to do this, thereby saving me considerable wasted costs. I appreciated their honesty and so decided to get a new bike from them at a later date. The one I was then recommended by them was excellent, and very well priced. I am very happy with it, and its transformed my cycling experience.
Very helpful inshore with arranging…
Very helpful inshore with arranging viewing and test ride
everything was fine at balfes bikes…
everything was fine at balfes bikes really pleased with how it all went very helpful friendly staff and love the bike really good choice to have them build and have the bike ready
Brompton C class
All who served us were very helpful and courteous with good product knowledge.
This shop has done a complete…
This shop has done a complete turnaround in the last year or so. Very pleased with the customer service.
Thank you all.
When I received my bike I have had…
When I received my bike I have had marks on my bike which not happy about
Very efficient and friendly service.
All went smooth and professional
I arrived 20 minutes before the shop…
I arrived 20 minutes before the shop was due to close, having pushed my bike for 3 miles with a puncture. The chaps at Balfes found time to change the inner tube and check out the wheel …great service and all with friendly smiles!
Locality and service
Locality and service. Great people and I appreciate local businesses
Bike service and trip advice
Extremely helpful staff. They provided great advice for a cycling trip I'm going on. Very effective service to my bike.
Excellent sales service
Service was very good including making sure I bought the right bike for me in the correct size. Bike was also well set up.
Fantastic service from the Reigate…
Fantastic service from the Reigate branch - couldn't have done more for me.
Absolutely spot on. !
Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable about everything to do with cycling. Gave me some really useful info about maintaining my bike and things to look out for to ensure I maintain it properly and save money in the long run.I cannot fault the staff or the service. The replaced an inner tube for quickly. I thought I might need two but they suggested because of the age of the bike probably no need. They were right. Could have got an extra sale but instead that gave got a long term new customer. Would not hesitate to recommend them
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