Balfe's Bikes - Reigate Reviews 

Very happy with our experience with our purchase of a Trek Domane with upgrades.

Good people, great range and clear communication.

The helpfulness of the staff team with positive recommendations for the service of my bike.
Bike looks amazing. The written report regarding the state of the bike and the work carried out was comprehensive and recommendations moving forward was welcomed.

Great advice and service from Will tuning the tension on my rear mtb wheel.

The staff at Reigate were professional and very knowledgeable on what was needed, advisable and not really necessary allowing me to spend my money wisely.
I wouldn't hesitate to recommend them.

Very helpful and informative. Was happy to answer any questions or queries we had.

Matt was first class. His service and patience in explaining a lot of information on my new bike went above and beyond. Very appreciative of him and his teams help. This is now my go to cycle shop!

After having issues fitting a cassette to some new wheels, I took some advice from Balfes, at which point it was recommended to purchase a new one, which fortuitously was in stock. The price however was a rather eye watering £120, which I felt obliged to pay considering the help I was given.

However despite a price match being advertised for like for like products at the more typical £60-70, Balfes decided not to honour it, meaning an extremely expensive trip. As a long standing customer, I was left disappointed and severely out of pocket.

The team spent so much time with me helping and explaining what everything is, looking at bike options and what i need etc. Couldn't recommend Balfe's Bikes, Reigate more highly ... fantastic service. Thankyou.

Full service and new drivertrain. During first ride the chain was slipping and making a lot of noise and not going into the lowest gear.

Good friendly service

Excellent super fast, friendly and professional. Cannot ask for more.

Fantastic service, really good advice and quick turnaround getting a new bike ready. Very patient with our children

Couldn't have been more helpful. Popped in with a question on a second hand Trek bike I'd purchased privately. They knew exactly what I was talking about, offered to look at it and do a general service. Identified and resolved a couple of other items too, keep me informed throughout the process and price was very reasonable for all that they did.
Thanks Guys, keep up the great work and no doubt I'll be back for your advice and services again some time.

They were helpful and knowledgeable in the shop (4⭐️) although we were disappointed that we had verbally agreed a date to pick them up, but when we arrived they said that they weren’t.. hence we were stranded at the shop as cycling our new bikes was our way home (2⭐️)

Had a great experience with Balfe's, 1st expertise of a damaged bicycle and then the purchase of a Specialized Tarmac Sworks frame and a one piece cockpit. Was really well looked after and follow up was great. True professionals who love their job and are good at it. Recommended.

Good service, good prices and knowledgable staff