Balfe's Bikes - Reigate Reviews 

Had a great experience with Balfe's, 1st expertise of a damaged bicycle and then the purchase of a Specialized Tarmac Sworks frame and a one piece cockpit. Was really well looked after and follow up was great. True professionals who love their job and are good at it. Recommended.

Good service, good prices and knowledgable staff

I came in wanting to buy a new mtb. The staff were super helpful answered all the questions I had and super helpful recommending products. Super happy with the service I revived couldn’t fault anything.

Great customer service from your reigate store. Had a couple of jerseys which didn't quite fit right and there was no problem returning them.

Excellent service as always, great discount & delivered a day early.

The Reigate team was absolutely fantastic, im so happy with the service I recieved, they showed and explained everything in more depth to me when I didnt understand certain parts or things on my bike, they gave me advice on what to do with my bike. They treated me with respect and im very grateful for the time they gave me.
They were friendly and understanding, the shop was clean and well laid out and easy to get around.
Thank you team Reigate, you all made my day!

Absolutely fantastic service - went out of their way to get me back out in the bike!! Thank you!

Great customer service in getting my Pashley back on the road. Richard went above and beyond to source some hard to find parts and did an excellent job servicing the bike. Highly recommended!

Great Service

I ordered a pair of cycle ahoea for my husband as a present on their click & collect service. When I arrived the guy in the ahop realised I had bought the wrong type for a spin bike and changed them and then put the correct fixing on them for me. They couldn’t have been more helpful. Highly recommend

It was a great experience.
Great people.

The whole experience was brilliant. Matt from Reigate was excellent from start to finish. Keep up the good work

Fantastic, knowledgeable, helpful and totally non pushy. Matt in particular at Balfe’s Reigate was brilliant!

Shout out to James Tagg at Balfes Reigate. They charged up my Di2 after I had cycled to Reigate and realised battery was low. When I went to collect it he said there was 'no charge' (excuse the pun!) Excellent service!

Completed repair and gave advice would recommend

Great service. Kept updated on a regular basis.
When collecting, they also fitted some break pads which I had taken with me. All excellent

Good discussion about what needed doing and prompt and excellent service. The bike was actually ready speedier than anticipated

What a fantastic ordering and delivery process you have. I ordered a gravel bike on the 2nd Dec 25 and it arrived today on the 4th Dev 25 before lunch time......class.

I'm yet to properly inspect and ride the bike I've chosen and it's a Trek Checkpoint ALR 3 in a Carmine (very deep red). It looks great.

The delivery driver was very helpful and made sure that I was set up before he left me.

Thank you for making my purchase hassle free and very quick.

Everyone was very helpful and my wheel was available to be collected on the Saturday as promised.

Reigate were an excellent store to deal with, order a bike over the phone the store were very helpful.

Super quick delivery and when I had a slight issue with a deposit refund it was sorted the same day after a phone call.

Would highly recommend, thanks