A superb service from an exceptionally professional team, who really want you to have the right product for you. A team who are cyclists through and through and know their stuff. I highly recommend v... See more
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Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... See more
Fast efficient service. Arrived to find bike ready and after a comprehensive fitting session was ready to go. All staff were very helpful and informative. Will certainly recommend Balfe to friends.... See more
Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... See more
Company details
About Balfe's Bikes - Reigate
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
43 Bell Street, RH2 7AQ, Reigate, Surrey, United Kingdom
- 01737 242163
4.8
Excellent
987 reviews
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Really helpful
Really helpful, offered best options for our sons budget. Very knowledgeable and friendly
May 25, 2026
Customer service is always so brilliant…
Customer service is always so brilliant and been in there so often recently they even know my name!
Such an awesome shop, awesome crew and awesome service.
Wouldn’t go anywhere else for our amazing bikes, services and accessories.
May 25, 2026
Great service bike was delivered when…
Great service bike was delivered when agreed. Also went above and beyond to find an item that they didn’t even sale for me.
May 19, 2026
Outstanding Service from True MTB Enthusiasts
A great team of enthusiasts — friendly, professional, and incredibly patient while helping me choose my bike. Huge thanks to Tony for his knowledge and experience, and for setting the bike up exactly to my requirements. He also took care of swapping over parts from my old bike, including my tuned forks and brakes.
Shout out to Simon and Emma as well for making the whole purchase and handover process seamless. The post-sale support has also been excellent when I’ve needed help.
Overall, a fantastic experience and I’d highly recommend the team.
May 17, 2026
Great Staff
I ordered a bike to be collected from the Reigate store. The staff could not have been more helpful.
May 17, 2026
Exceptional Customer Service
Brought my daughters bike here last October, she's had an absolute blast on it. Bike was involved in a roof rack malfunction. Booked in for a full overhaul asap. Had her back in the saddle overnight.
May 16, 2026
Great support from the team at Balfes…
Great support from the team at Balfes Reigate in sorting out the new bike I wanted. They even ordered in the two colours for me to decide which I wanted. Top class bike shop service.
April 15, 2026
5 star service!
So friendly, really helpful and knew his stuff. Anthony in the Reigate store really did go above and beyond with my 11 year old. Highly recommend!
May 14, 2026
Specailized Levo 4 Evo
Specailized Levo 4 Evo ,
Amazing bike and service from balfes Reigate, from ordering to collection , the guys were amazing !
Now it’s all about having fun on my bike ! Thanks , I would Highly recommend them 🔥
Adam
May 9, 2026
But do you really need another bike, she said.
I showed up at opening time, 9am on a Monday morning, for a click and collect - helmet for son's birthday. The team were all busy but I was welcomed in with a smile, and the guys all appeared cheerful and helpful. The store is neat and tidy with a good range of bikes at vary price points. It doesn't feel cluttered but it's well stocked. Thanks guys.
May 12, 2026
Big thankyou to all at Balfe’s
Big thankyou to all at Balfe’s . I collected my new Trek Checkpoint plus last week and couldn’t have wished for more friendly and informative service from fitting little extras, to checking and adjusting tyre pressures to suit my weight and setting up the app while running through e-bike computer and controls.
May 7, 2026
Unprompted review
Lovely service and friendly staff
May 2, 2026
Fanstaic staff and great help…
Fanstaic staff and great help throughout the whole process
April 29, 2026
Excellent bicycle service
Always services my bicycle, always a great result!
May 11, 2026
Unprompted review
They're just great people
They're just great people. So knowledeable, friendly and enthusiastic.
May 2, 2026
Great service from the Balfe’s Reigate…
Great service from the Balfe’s Reigate team Simon, Emma and Matt. Simon is an absolute star! He is super helpful and supportive.
May 1, 2026
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