Thanks Balfe's Bikes i had a nut and bolt that had a bad thread for my cycle they had a rummage around and found me a spare that fitted great .... by mistake had forgotten my wallet and phone so they... See more
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I always enjoy going into Balfes Bikes because I know that, whatever the issue, it will always be solved fast and without fuss. I always leave knowing more than when I went in. Many thanks, Geoff P... See more
Wow! Paul A of Streatham Balfe was exceptional with his advice, guidance, cycling information, patience and professionalism. As a cyclist who just rides with no proficiency, he was the right perso... See more
The customer service is often good, although one guy at the Streatham branch started sorting out my online purchase, then broke off to serve someone else, and just left me standing there. Train him... See more
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Company details
About Balfe's Bikes - Streatham
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
87 Streatham Hill, Streatham, SW2 4UB, London, United Kingdom
- 020 8671 1984
4.5
Excellent
892 reviews
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Staff great and informative
Staff great and informative, no sales push and advice works.
November 30, 2025
Fast Friendly and efficient puncture…
Fast Friendly and efficient puncture and tyre replacement done within an hour giving time for a coffee whilst waiting
November 28, 2025
Great customer service, time patience & care!
Thank you time & patience choosing the best bike for my fit!
All staff in the shop are friendly, caring, patient & kind!
November 20, 2025
Bargain ex-dem e-bike
Bargain ex-dem e-bike. Loving it.
Fast, easy, purchasing process, and store pick up.
November 16, 2025
Really great people and service
Really great people and service. Cannot praise the team in the Streatham Hill branch enough. Made my son feel super special about his new xmas bike. Thank you
November 9, 2025
Brilliantly helpfull and kind bunch
Brilliantly helpfull and kind bunch. From all the rain recently my chain had started to rust and was grinding. I spotted Balfes and within minutes they had my bike oiled and ready and wouldn't except payment. Super kind of them and I'll defo be back in the spring as i need to get my kids new bikes. Massive thanks
November 17, 2025
Unprompted review
May use AI-assist with repliesRead more
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Really good service and excellent shop
Really good service and excellent shop. Recommended
October 25, 2025
Reply from Balfe's Bikes - Streatham
Thank you for your review, we are happy to have helped get you back on the road.
Reply from Balfe's Bikes - Streatham
Sorry to hear that the issue on your recent bike service was not resolved. We will contact you directly to remedy this.
Lack of attention to detail
I took my bike in for a puncture repair. There was no rim nut or cap on the valve when the bike was returned to me. I'm not convinced the tyre was checked thoroughly for the source of the puncture as the inner tube started deflating again almost immediately. £23 seems a lot for a puncture repair that was done pretty shoddily.
October 20, 2025
Reply from Balfe's Bikes - Streatham
Hi,
Sorry to hear that the issue on your recent bike service was not resolved. We will contact you directly to remedy this.
Changed tube in morning and evening…
Changed tube in morning and evening found leakage due to bad quality of tube.
Thenafter, again I spend money to buy a new tube from another shop.
October 15, 2025
Double trouble - no trouble!
My two tyre puncture was fixed within 20 minutes and at a very reasonable price
October 16, 2025
Reply from Balfe's Bikes - Streatham
We're happy to hear that we could fix your punctures on the spot and have you back on the road
Polite, prompt and professional
Very impressed with the professional attitude of all staff at the Streatham shop, from those in the sales room to the mechanics. Courteous, knowledgeable and prompt service. It eases my mind that my valued bike is in competent and safe hands.
October 15, 2025
Reply from Balfe's Bikes - Streatham
We appreciate your kind words regarding our team's professionalism at our Streatham store. It's great to hear that you were impressed with our courteous, knowledgeable, and prompt service. We're glad you feel your bike is in safe hands. Kind regards, Balfes Bikes
Fixed my saddle let me know the fee…
Fixed my saddle let me know the fee before going ahead and then returned my bike promptly.
October 1, 2025
Reply from Balfe's Bikes - Streatham
We're happy to hear that our Streatham Team fixed your saddle, communicated the fee clearly, and returned your bike quickly. Thank you for your positive feedback! Kind regards, Balfes Bikes
Great service!
October 7, 2025
Reply from Balfe's Bikes - Streatham
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear you had a great experience with our Streatham store's service. If there's anything more we can do for you in the future, please don't hesitate to reach out. Kind regards, Balfes Bikes
Service was so quick and staff were…
Service was so quick and staff were really lovely and helpful.
September 26, 2025
Reply from Balfe's Bikes - Streatham
We appreciate your feedback! We're happy to hear that our Streatham team offered quick service and was lovely and helpful during your visit. Kind regards, Balfes Bikes
Paul and his team was great
Paul and his team really were great. Highly recommend them!
September 28, 2025
Reply from Balfe's Bikes - Streatham
We're happy to hear that you had a great experience with our Streatham team. Thank you for your recommendation; we appreciate it! Kind regards, Balfes Bikes
I had the most brilliant experience…
I had the most brilliant experience getting my bar tape done, and installing mudguards on my bicycle. Thanks to the expert bar tape work of Craig, the patience, expertise and great customer service of Paul and Russ; especially with the mudguard. A fantastic team with incredible product knowledge and great customers service.
September 19, 2025
Reply from Balfe's Bikes - Streatham
We're happy to hear that you had such a brilliant experience! We appreciate your positive feedback regarding the bar tape and mudguard installation. It's great to know that our Streatham team's expertise and customer service met your expectations. Kind regards, Balfes Bikes
The customer service is often good
The customer service is often good, although one guy at the Streatham branch started sorting out my online purchase, then broke off to serve someone else, and just left me standing there. Train him or replace him?
I’ll see if the service at the Peckham branch is better, because I like Balfes.
I can say that Balfe’s beats Evans Cycles for online retail service.
September 17, 2025
Reply from Balfe's Bikes - Streatham
We appreciate your feedback. We're sorry your experience at the Streatham branch was not ideal. We will address this internally to ensure better service consistency. We hope your visit to the Peckham branch is more satisfactory. We're glad to know you rate our online service highly. Kind regards, Balfes Bikes
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