Absolutely the best heating engineer's in Swindon. I found the staff approachable, friendly, very knowledgeable, professional & transparent. Andy talked me through what needed to be done, & s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Engineer was a friendly, polite chap who cracked on with his work as soon as he arrived. He did his best to keep the mess to a minimum & cleaned up as he went along. I found the engineer to be... See more
Respectful, polite, friendly manager and staff. They know what they are doing, listen and take on board what you requested. And despite the unforeseen problems they were resolved immediately. The... See more
We approached B&G Jenkins to replace our ancient combi boiler which had failed. From start to finish they have been a pleasure to deal with. Their friendly no hard-sell approach was refreshing.... See more
Company details
Information provided by various external sources
B & G JenKins offers cost effective, reliable heating and plumbing engineers throughout Wiltshire area. The Company caters to all domestic & businees client for central heating systems, gas services and plumbing requirements.
Contact info
17 Wood street, sn1 4an, swindon, United Kingdom
- 01793523520
- info@bandgjenkins.com
- www.bandgjenkins.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best price and service - Outstanding
Excellent service and the most competitive price. The final price was exactly as quoted and the new boiler was fitted in the exact position with all works completed as requested. We couldn't have asked for better service as nothing was too much bother and the banter was good!
Truly professional and personal company who we will recommend to everyone without hesitation.
The team were very professional and…
The team were very professional and replaced my boiler with minimal fuss. It was a tough job with the flue going through the roof. The team did a great job and left the areas clean. I have used them before and will again.
We have had an outstanding experience…
We have had an outstanding experience with B&G Jenkins. The online quote was quick and easy for a replacement boiler. They were quick to come out to do an in person quote which ended up being cheaper. We were really happy with the service received and quote so booked in for a week or so later. In the meantime our old boiler packed up, I called B&G Jenkins to see if they could bring forward our installation date due to having no hot water or heating, they were extremely accommodating and managed to move things around so they could come out the next day! What fantastic customer service. Extremely pleased with their work. Would absolutely recommend.
We are very grateful to B & G Jenkins…
We are very grateful to B & G Jenkins for fitting a new boiler for us at a very busy and difficult time. The engineers worked really hard and did a great job and clean up afterwards. Highly recommend B & G Jenkins. Good price, good work, nice people.
Incompetent and rude
Incompetent. Didn't know what they were doing.
Quoted me over £3k for a new boiler, said it would sort all heating issues. Once the boiler was installed asked me for another £280 to install a pump. When I questioned it, their exact words were "Well, if you don't pay then your boiler will leak"
Reported them to gas safe. When they were sent back to the house to make repairs they didn't know what the hell they were doing. Good thing the tenant was a retired heating and plumbing engineer. He had to show them how to do their job.
Decided to get a competent plumber to install the pump at a lower cost than they had quoted as I do not trust these people.
AVOID!

Reply from B & G Jenkins
New Boiler Install
Absolute pleasure to have chosen this company to replace my old boiler. Professional, courteous and I have no hesitation in recommending them as the go to installer.

Reply from B & G Jenkins
Truly excellent service for the job…
Truly excellent service for the job posted, which was to remove old boiler and add a combi boiler upstairs. Both Sam and Liam - the installers - were fantastic, they listened to my requests to run the pipe work under a bedroom floor instead of around the walls and did a very neat job of joining to mains gas and bricking in old vent.
Cannot fault them, great job, thank you!
B an G Jenkins installed a new boiler…
B an G Jenkins installed a new boiler in our premises and the work was completed in one day as promised.
The work was carried efficiently and I would not hesitate in recommending this company.
This is an excellent company
This is an excellent company
The work carried out was to a high standard and on time .
Professional and friendly
New boiler
They installed a new boiler in March 2021. We are very pleased with the service and quality of the work they did. They are a very professional company and, most importantly, they inspire trust! We have used this company for a number of years now. Their engineers always take time to explain what they are doing and why it needs to be done
Gas boiler replaced
Professional boiler installation. Excellent service. Very nice and kind people. Highly recommend.
Decided on a new boiler before the…
Decided on a new boiler before the winter so contacted B&G Jenkins based on feedback and wanted to use a local tradesman. They provided a competitive quote and I’m pleased with the work. The engineer Sam was really professional and friendly - he talked me through the benefits of replacing my 20 yr old boiler and using Hive - which I love! Would recommend.
A great job!
B&G Jenkins did a great job of installing my new boiler and their after-sales service is excellent too.
Heat in and boiler replacement
We needed to replace our old warm air heating system, as it was beyond repair.
They were very helpful and polite all through the process, explaining everything . putting in a Worcester boiler and central heating radiators. and a towel rail in the bathroom, brilliant job done, very happy with the work carried out.
Really happy with the installation
Really happy with the installation. Hardly knew the chap was there and all works completed in agreed time.
Invited 5 companies to quote for a…
Invited 5 companies to quote for a complete heating system , Andy from B&G was the most professional and helpful - they did a great job at a competitive price, happy to recommend
We needed to have a new boiler fitted
We needed to have a new boiler fitted, B&G Jenkins has offered us a great service at a high standard.
Everyone was so friendly and polite just like an old family run business.
Work was carried out in one day In a clean and professional manner
I can highly recommend these guys.
Old boiler broke down beyond financial…
Old boiler broke down beyond financial repair and they were able to quote me for a new one and install a new one (the latter whilst I was away) with no hassle from my point of view, they organised and did everything.
New boiler
The engineer was very friendly, it was great that he protected all the carpets with plastic sheeting before he started. All the pipework and the new boiler were fitted to a very high standard and we are very pleased with the way it was finished off, and the way they explained the workings of the new boiler and control unit before leaving.
I would recommend D&G Jenkins to family and friends.
We had B & G Jenkins fit a bathroom radiator and ended up flushing a lot of money down the pan
We had B & G Jenkins fit a bathroom heated towel radiator, and after being given a competitive estimate on both the amount of money and time required to fit it went ahead with the work. The engineer took double the amount of time we had been told it would take, and he even said as he finished there were NO complications and a relatively easy job. Behold we received the invoice and it was drastically higher that we were told and expected. When we approached them we got a reply of “ it was an estimate not a quote” and haven’t received any further replies to my emails questioning this. I feel completely ripped off by them and not happy with their almost rude reply and subsequent lack of response. Would I recommend them. NO!

Reply from B & G Jenkins
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







