B & G Jenkins Reviews 

155
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Absolutely the best heating engineer's in Swindon. I found the staff approachable, friendly, very knowledgeable, professional & transparent. Andy talked me through what needed to be done, & s... See more

Rated 5 out of 5 stars

Engineer was a friendly, polite chap who cracked on with his work as soon as he arrived. He did his best to keep the mess to a minimum & cleaned up as he went along. I found the engineer to be... See more

Rated 4 out of 5 stars

Respectful, polite, friendly manager and staff. They know what they are doing, listen and take on board what you requested. And despite the unforeseen problems they were resolved immediately. The... See more

Rated 5 out of 5 stars

We approached B&G Jenkins to replace our ancient combi boiler which had failed. From start to finish they have been a pleasure to deal with. Their friendly no hard-sell approach was refreshing.... See more

Company details

  1. Boiler and Heating Service
  2. Air Conditioning Store
  3. Bathroom Remodeler
  4. Plumber

Information provided by various external sources

B & G JenKins offers cost effective, reliable heating and plumbing engineers throughout Wiltshire area. The Company caters to all domestic & businees client for central heating systems, gas services and plumbing requirements.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

155 reviews

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4.4

All reviews

(155)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

We found the service that we received from B & G Jenkins to be extremely efficient. The survey was carried out quickly and work began within a couple of day. The engineer completed the work well and explained how to use our new system. We are very pleased with the whole experience.

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from this company and…

Excellent service from this company and would definitely recommend them and their product. Having a local company plus a 10 year guarantee on the boiler gives peace of mind. My boiler is in the garage, so now have controls in the house which is a real boon!

November 15, 2019
Unprompted review
Rated 5 out of 5 stars

Old boiler removed, combi boiler fitted.

We had a floor standing boiler removed from our kitchen, and replaced with a combi boiler in our airing cupboard upstairs. Andy Notton seemed knowledgeable when providing the quote for the work, which was more expensive than others we'd received, but we felt they'd do the job well. The fitter Sam was helpful and efficient, keeping us informed at all stages of the process, completing the work within the expected timescale. A couple of days later, we had a minor leak from a joint in the existing pipework, but the company were quick to respond to this and resolved the problem at no extra charge. Happy to recommend them.

November 14, 2019
Unprompted review
Rated 5 out of 5 stars

Courteous and professional service.

The whole process was handled in a courteous and professional manner. The work carried out was of a high standard. The provision of a 10 year parts and labour guarantee was good for one's peace of mind.

September 2, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service. Engineer called and gave a price to replace our old boiler. The new one was fitted within one week. The complete job was done in just over five hours by Sam and Jae,. A really good job. As an ex plumber( although back in the sixties) I can appreciate the work done.
Mike Bird.

June 29, 2019
Unprompted review
Rated 5 out of 5 stars

New Worcester Bosch oil combo boiler

New Worcester Bosch oil combo boiler plus new thermostat, filters, chimney lining and condensing pipe. Excellent service and very friendly staff who were only too happy to answer questions and give advice. Everything working as it should.

June 17, 2019
Unprompted review
Rated 2 out of 5 stars

Out of Sight, Out of Mind

Whilst the staff were very friendly and started off doing a good job, I had further expense as Mr Notton had not inspected my 50 year old hot water tank and it was only 'noticed' that this needed replacing after the job started. Over £1000 extra. Difficult to compare quotes for the job! In addition I had 2 leaks during installation, one of which was overnight. A new part for my solar water heating was required for the new hot water tank. After nearly 3 weeks the company secretary informed me that the part was still on order. I requested information from her and got the part delivered NEXT DAY. After 3 attempts at getting my solar working correctly I was told that as a good company I will not be forgotten and that someone would return to fix the solar when the weather improves. Well, five and a half months later I can only assume that I have been forgotten as the weather has improved since December 2018 and now, May 2019. I have engaged another company who have fully repaired my system. I have my doubts about B&G Jenkins and their service and aftercare.

May 23, 2019
Unprompted review
Rated 4 out of 5 stars

Overall a great job

Respectful, polite, friendly manager and staff.
They know what they are doing, listen and take on board what you requested. And despite the unforeseen problems they were resolved immediately.
The only less was they didn't give us an emergency telephone but luckily they responded over FB.

May 20, 2019
Unprompted review
Rated 5 out of 5 stars

Boiler replacement and relocation

We approached B&G Jenkins to replace our ancient combi boiler which had failed.

From start to finish they have been a pleasure to deal with. Their friendly no hard-sell approach was refreshing. The quote itself was very clear and unlike others meant you could see where the money was being spent. They were also considerably cheaper than the competition.

The work was completed as promised with only a few minor technicalities (mainly because of previous poor work).

The service received when contacting the office was also excellent and fuss free.

April 29, 2019
Unprompted review
Rated 5 out of 5 stars

F. Irons. boiler

just had a new worcester boiler fitted, they came out explained how the work would be done, arrived on time did the job in a day as they said, very professional nice tidy job, very happy with all the work they done. would recommend, excellent.

April 16, 2019
Unprompted review

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