Bargate Reviews 

118
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and attentive approach, making interactions pleasant and productive. The service and customer support are frequently highlighted as excellent, with many appreciating the clear communication and smooth process. Reviewers consistently commend the high quality and finish of the homes, noting they are well-built and modern. Many also appreciate the appealing locations of the developments, often highlighting green spaces and convenient access to amenities. The overall experience is described as positive and reassuring, with customers feeling confident in their purchase.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing the sales team as fantastic, helpful, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing delight with their new homes and the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the efficiency,... See more

Location

Customers had positive experiences with location, with many praising the stunning location of show homes and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the superb build quality of homes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guys at hertiage place have been outstanding since the beginning The service provided not just by the sales team but the quality and communication by all has been second to none At... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer in the UK, we had heard lots of scary stories about new houses and builders but meeting the sales team at Bargates took away all our worries! Special thanks to Jonathan who ga... See more

Rated 5 out of 5 stars

This is the first time I am purchasing a house in the UK. Needless to say I have endless questions, uncertainties etc. The small bespoke team at Bargate Homes (Heritage Place) is extremely pat... See more

Company replied

Rated 5 out of 5 stars

We collected our keys today and honestly, it’s been a wonderful experience with the Bargate team, they made the whole journey feel so much easier than we ever expected. From Jonathan to Charlie,... See more

Company replied


Company details

  1. Home Builder

Written by the company

We care about what we build. We care about where we build. We care about how we build. Because our family of employees live locally and have a shared pride and passion for the quality of homes we build, we strive to build landmark, legacy developments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

118 reviews

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No recent history of asking for reviews

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4.7

All reviews

(118)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Margaret & Charlie at Norton Chase

Margaret & Charlie at Norton Chase, Thank you both for your support, patience and guidance. Margaret, Charlie and Charlotte made the move into our second Bargate home calm and relaxed.
Words do not cover how stunning our new home is, all we can say is that we waited over a year and honestly never tempted to look at any other developer… the build quality, design and all staff members down to the road sweeper are polite, helpful and respectful.
If you want a Bargate home …. Best start looking as they sell fast :)

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Bargate Herons Quarter

Callum, Zoe, Maddy and Tony all went above and beyond in every aspect of our purchase of our Bargate Home at Herons Quarter. Both before and after completion, nothing has been too much trouble. They kept us informed at every stage and answered all inquiries quickly, getting back to us very promptly if they couldn’t help immediately. We are delighted with our beautiful new home and would not hesitate to recommend the team at Herons Quarter to anyone looking to move house.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Five stars doesn't cover the customer…

Five stars doesn't cover the customer service, help and advice we received from, Callum, Zoe, Tony and Maddie from us enquiring about the plot/home, to us moving in.

We would rate them higher - nothing was too much trouble, they responded to questions and responded promptly, they helped us out when our chain was pushing for an earlier completion date, they liaised with the site manager and head office to ensure we could move in on the correct day. They were with us all the way, and still are after we moved in.

Our Bargate Home is amazing, built to the highest quality and full of amazing extras other bigger house builders wouldn't include. Yes, there were some snags, but they were addressed immediately and with ease, nothing was too much trouble for the site manager or the Customer Care team.

Our experience has been nothing but first class, and we are now enjoying living in an amazing home on an amazing development!

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

An unbelievable experience

Me and my partner recently bought a dream home with Bargate homes.
We were looking around for months before an agent suggested we go down to the office to talk look around at the plot.

We were met with two smiling, lovely chaps. Seth, who is in our age bracket explained everything to us and walked us through some available houses. He was overall such a top lad that we instantly felt comforted in the process and in the area. While laughing and joking and walking around we knew it would be a great place for us.

I would say that Seth was a tremendous salesman, but that doesn’t go towards the character he had with us - he was so friendly we didn’t feel like we were being sold to, or pressured, but instead welcomed into a fantastic company, who would later streamline us through the buying process, showing us attention throughout the way.

Seth and the rest of the team were always on hand to answer questions, and after we got in the house they even bought us home warming gifts. The whole process couldn’t have gone any better to be honest. Seth was a huge influence in us even buying the place.

Our future in the area is always promising as we know we have the support of the team down the road.

September 27, 2024
Unprompted review
Bargate logo

Reply from Bargate

Such amazing and kind words. We are proud to read this and delighted you had a great experience. Thank you.

Rated 5 out of 5 stars

Bargate Homes have been very easy to…

Bargate Homes have been very easy to deal with. Zoe & Callum have been very accommodating, friendly and helpful. I love the little touches that have made the purchase experience more special.

September 27, 2024
Unprompted review
Bargate logo

Reply from Bargate

Thank you for your kind words.

Rated 5 out of 5 stars

1st Fix Stage - Review

We are currently in the process of purchasing a 3-bedroom home in Heritage Place. Ever since we first visited the show home, Seth, Callum, Victoria, and Jonathan have been extremely helpful, especially with my complicated situation. Every week, we receive an update on the progress of our future home, and the communication has been great! We can't wait to see further progress on the property in the coming weeks. Based on our experience so far, I would definitely recommend using Bargate.

September 2, 2024
Unprompted review
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Reply from Bargate

Thank you.

Rated 5 out of 5 stars

Excellent Service

We completed in July on our 3 Bed detached House at Norton Chase, Waterlooville and have to say it has been a very positive experience from viewing the show houses, to our house through its build to finally moving in.
We have received excellent service from Charlie and Margaret in the sales office where nothing is too much trouble. Loved the weekly updates and photos from them. They answered all the questions we had and were very patient whilst we choose from three properties we liked. Also enjoyed visiting the site when we were permitted to view various stages of the construction, although ours was a way ahead in the construction when we purchased it.
The kitchen units and bathroom tiles had already been chosen in our house due to the late stage of the build when we purchased it. However, choosing the flooring and wardrobes was made easy, with a very good choice of flooring, carpets and wardrobes. We attended Bargate’s head office/show office for extras, all items are well displayed making choosing extras easy. We were also given great advice and help from Tasmin. We also got picture updates from Tasmin on what our built-in wardrobes would look like, which was a great help.
The walk-through appointment to demonstrate how your new home works was very informative. Nina was great and knew her stuff, answered all questions we had. She has also helped us since we moved in with the Guided Home App.
The resulting build quality is very good, and shows a great deal of thought and design, and the after sales support appears very encouraging. We have had a few small snagging issues which you would expect in a new build. Ashlea-Fleur from customer services has been brilliant, always responding straight away and keeping us informed of appointments. I would rate their customer service as five stars.

Based on our experience so far, I would definitely recommend Bargate.

August 27, 2024
Unprompted review
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Reply from Bargate

Such kind words. Thank you.

Rated 4 out of 5 stars

So happy to be here .

So happy to be here .. finally , lovely house and area too ! Overall quality is excellent but still stagings to be sorted which you would expect from a new build

The sales team , particularly Maddie were very formative n helpful in the whole process so thank you Maddie for your guidance, excellent service from yourself

The only disappointment was how expensive the extras were but we went along with it as it’s are forever home . Maybe we were out of touch as to how much things cost !

Not keen on the front door and would like to replace one day . Apart from that , we love it 🥰

August 24, 2024
Unprompted review
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Reply from Bargate

Really pleased your happy in your new home.

Rated 5 out of 5 stars

Happy Bargate Customer!

We have recently completed on our 3 Bed detached House at Norton Chase, Waterlooville and have to say it has been a very positive experience from the initial site viewing which was literally a hole in the ground, up to final completion.

We have received excellent service from all members of the Bargate team and in particular from Charlie and Margaret in the sales office where nothing is too much trouble and both have gone well beyond the extra Mile! We also never felt pressured during the whole purchase process, and everything was carefully explained before committing us to the sale.

We were permitted to view the various stages of construction during the building process on a great many occasions which has been both interesting, instructive and also demonstrated the depth of knowledge Bargate’s sales staff have with explanations on all aspects of the build.

The resulting build quality is very good, and shows a great deal of thought and design, and the after sales support appears very encouraging with a full warranty backup for the next 2 Years.

Based on our experience so far I would definitely recommend Bargate as an excellent option for a new house purchase.

July 2, 2024
Unprompted review
Bargate logo

Reply from Bargate

Thank you and welcome to the Bargate family.

Rated 5 out of 5 stars

Quality Build

Everything from us first viewing the show homes to getting the keys was so straightforward it’s been the easiest house purchase we’ve ever done. Choosing the upgrades was nice and easy with a good choice of materials. Weekly updates were something we looked forward to, although perhaps the directors could invest in a better camera phone for Margaret & Charlie 😉. We’ve been in a month now, no snags to be concerned about, a very good quality build - well done everyone at Bargate.

June 19, 2024
Unprompted review
Bargate logo

Reply from Bargate

Thank you.

Rated 3 out of 5 stars

I felt Bargate Homes were divided into…

I felt Bargate Homes were divided into two parts.
1 The House was really well built with quality fixtures and experienced tradesman, The after sales staff was excellent, any issues were dealt with very quickly, with helpful personnel, could not fault them
2. The Management side, they could not or would not supply the Sales contract upfront, which was very disappointing, I can understand why, it was very one sided in favour of Bargate. Plus the annual maintenance charges are extremely high

February 26, 2024
Unprompted review
Bargate logo

Reply from Bargate

We are sorry to hear you had a few issues during the conveyancing process. Really pleased to hear you have had a great experience with the home. Any issues

Rated 5 out of 5 stars

Excellent service during a difficult time

Excellent service from Jonathan, Maddie, Tony, Alison and all the team at Rivercross, Warsash.
It was a challenging time, but the team have made it as smooth as possible.
Thanks all!
David and Sarah

November 30, 2023
Unprompted review
Bargate logo

Reply from Bargate

Thank you, such kind words.

Rated 5 out of 5 stars

Highly recommend

Thank you to the team at Bargate who helped us to secure our beautiful new home in Warsash, We absolutely love it!
Fantastic customer service, and a shout out to Tony for keeping us fully updated along the buying process.
We moved in just a fortnight ago but so far we are very impressed by the quality of the work and finish on our property and the feel of the whole development.

October 31, 2023
Unprompted review
Bargate logo

Reply from Bargate

Welcome to the Bargate family.

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