I've recently moved into a flat managed by Barnett Richards. From the beginning of the letting process, the team has been professional, responsive, and supportive. The communication has been clear... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Cannot rate Stafford from barnett richards highly enough. Such great landlord and tenant services! Always a pleasure to deal with and very prompt with enquiries and responses. For those landlords look... See more
We have been renting with Barnett Richards for almost 2 years and we can confidently say they have been outstanding. Stafford,Adriana and the team were always quick to resolve any issues, and their... See more
I've been living in London for almost 10 years, I've moved many times and dealt with many different letting agencies, but none has ever positively impressed me as much as Barnett Richards. Stafford an... See more
Company details
Written by the company
Welcome to Barnett Richards Barnett Richards have been established since 1995 as a professional, honest and trustworthy letting and estate agents. Our staff have been trained to a high standard, qualifying them to be professionals in the letting industry. We specialse in the following areas: The London Boroughs of Redbridge, Newham, Epping, Waltham Forest, Havering, Barking and Dagenham. We are now an online agency only company with our head office in Thornwood, Epping and have representatives covering the whole of East London and Essex.
Contact info
Head Quarters, Brickfield House, High Road, Thornwood, CM16 6TH, Epping, United Kingdom
- 02085544400
- hello@barnettrichards.co.uk
- www.barnettrichards.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent throughout
We have 2 properties being managed by Barnett Richards, with very professional and considerate care from Stafford. Theo management fee is the cheapest, we could find. In the last 4 years, we never had delayed payments or any other reason to complain. Well done.

Reply from Barnett Richards
Barnett Richards
Barnett Richards, managed by Stafford has been absolutely professional, kind and helpful in providing best of the services across 4 years of my association. Stafford has always been available to managed issues and on occasions, has been kind to provide recommendations. I would definitely recommend Barnett Richards. Thanks

Reply from Barnett Richards
Stafford is very kind and helpful
Stafford is very kind and helpful. I am very glad to have him as my agent. More than a year now, and it had been a very nice experience. Highly recommend. Kind regards, Deb

Reply from Barnett Richards
Extremely recommend
I've been using their service for more than 8 years. Absolutely amazing, Stafford is always on line helping with any kind of problem. I would extremely recommend them.

Reply from Barnett Richards
Confident to rent
Never had any problems if anything went wrong ie washing machine leaking pipes it was sorted ASAP always use Barnet Richard best service

Reply from Barnett Richards
Excellent agency to rent with
Excellent agency to rent with. Stafford is very personable, honest and professional. He dealt with any issue very promptly. Thank you for doing your job so well. We would highly recommend renting with them.

Reply from Barnett Richards
I have been with them since 2011 i will…
I have been with them since 2011 i will recomend them to anyone. Service is good well maintained

Reply from Barnett Richards
I've been with them three years now
I've been with them three years now. Always received quick response from Stafford.

Reply from Barnett Richards
Highly recommended
Highly recommended! We been renting for 2 years never had any issue. Whenever we needed anything sorted out in the house was very prompt, excellent service. Many thanks!

Reply from Barnett Richards
Barnett Richard was amazing
Barnett Richard was amazing! Honest, communicative and friendly.He was always on hand to take my calls or if i left a message he called back as soon as he could. I would definitely recommend Barnett Richards.
I will stay with Barnett Richards and strongly recommend as well 👍👍

Reply from Barnett Richards
Highly recommend
Highly recommend. Stafford is who manages the property. He responds quickly on our requests and is very helpful. All the best!

Reply from Barnett Richards
Top estate agent in Essex!!
You will not find a more honest, caring estate agent. Very high level of customer service and always on hand to get a problem sorted. From start to finish they ensure that the process runs smoothly.

Reply from Barnett Richards
Highly Recommend!! Exceptional Letting Management!!
Highly Recommend!!! Exceptional service and Letting Management I have come across in UK. Very special thanks to @Barnett Richards for keeping my stay very pleasant for a year in London.
Really appreciate your great support and service over all.
Thank you.

Reply from Barnett Richards
Absolutely amazing service
Absolutely amazing service. The agency takes care of the property that we rent and all the problems are solved very quickly. Well-deserved 5 stars.

Reply from Barnett Richards
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







