BMS Technologies LTD Reviews 

1,310
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive pricing on various batteries, and the overall top quality of the goods received. Many people also mention that the customer support staff goes out of their way to provide helpful advice and ensure everything works properly. However, some people mentioned frustrating delivery delays caused by external courier services failing to arrive within the scheduled time slots. A few reviewers also reported receiving damaged or leaking items and experiencing communication hurdles when trying to resolve these unexpected problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and perform... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting the speed and reliability... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and great value... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient staff who provide... See more

Staff

Users describe positive interactions with staff, praising employees for their vast technical knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Renault in Gloucester tried to scam me (twice) by wanting to charge nearly £400 for a battery. I went to Battery Mega Store and bought a far better Bosch that 100% matched the codes from Renault. 2nd... See more

Rated 5 out of 5 stars

Wow, what an I say. Their offer of a quality brand stop start battery was 40% cheaper than their on-line competitors. The order once received was despatched next day and arrived the following day by... See more

Rated 5 out of 5 stars

My friend recommended your company to get a battery from. I was impressed as the site gave me 10 different options for my car, where as other sites were giving me only two options. Delivery was next... See more

Company replied

Rated 5 out of 5 stars

After having an issue ordering online I called and spoke to Connor. He could not have been more helpful, battery was pretty much half price of elsewhere and he knew I was on a tight timeline so pushe... See more


Company details

  1. Battery Store

Written by the company

UK-based power company specialising in electrical solutions ranging from batteries for cars, caravans and mobility scooters all the way to industrial off-grid setups including solar panels, lithium-ion batteries and top-end inverter-chargers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,310)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nightmare delivery

purchased a 12V battery on 29-6-26, received email and text saying delivery will be on 1-7-26, wait in and keep tracking the driver all day but the tracking was off line about 5pm, next morning(2-7-26) got another email and text saying again delivery will be with me today, so I stay in wait for the delivery tracking the driver using the tracking app, again lost tracking about 5pm. On the 3-7-26 morning I received another email and text saying today is the delivery, the battery arrived at about 3:35pm. On the packaging box it says "THIS WAY UP" to indicate which is top and which is bottom, but after I opened up the packing box the battery was upside down inside an air bubble wrapped with liquid(Acid) leaked out on and around the battery, took couple of pictures and sent a email to bmstechnologies.co.uk but no reply. Very unhappy and disappointed about this firm and the delivery company they use. Smoke is coming out on top of my hair.

June 29, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Eddie,

We're very sorry to hear about your experience, that's not the standard we aim for, and we understand your frustration.

We appreciate your feedback and will look into this further.

-BMS Technologies

Rated 5 out of 5 stars

Excellent technical customer service

Had a problem with my Victron Charge controller in my campervan. Emailed BMS support with the details. Within 24 hours, they told me how to fix the problem and also make wiring changes to prevent it happening again. These days it's rare to find customer support that actually knows their products and can give solutions.

June 16, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Tim,

Thank you for the great review! We are pleased to hear the team quickly resolved the issue 😊

-BMS Technologies

Rated 1 out of 5 stars

I bought a Bosch car battery from this…

I bought a Bosch car battery from this company 18 months ago,I was getting a low battery message on my dashboard.The battery has been tested,it's showing 98% state of charge ( it won't fully charge) and 70% state of health.I asked BMS technologies about the 5 year Bosch warranty which they proudly promote ( the reason I went for the battery) but they bluntly advised after several unanswered messages that the battery was good.
The battery tester does indeed say ' good battery ' but shows replace battery when the health goes below 70% , which it sometimes did ( battery now replaced ) which lit up the low battery message on my car.
The battery clearly has a problem,it's got another 3 and a half years left on what is clearly a non existent or near impossible to claim warranty.
I am contacting Bosch UK and trying to get a resolution from them because this seller is not only completely disinterested in my concerns, they are blunt and rude in correspondence.

June 22, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Steve,

We apologise for the way your previous enquiry was handled. Just to clarify, our earlier reply was intended as a summary of the test results, not as a dismissal of your concerns.

In regards to your battery, based on the information you’ve provided, the battery appears to be okay - but we would be happy to review this further to make sure everything is working as it should be.

Please contact us if you would like us to look into this again for you.

- BMS Technologies

Rated 5 out of 5 stars

Great products at competitive prices…

Great products at competitive prices fast delivery what more could you ask for keep up the good work BMS

June 24, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Andy,

Thank you for leaving such a great review! We really appreciate it 😊

- BMS Technologies

Rated 5 out of 5 stars

This is possibly the 4th time of using…

This is possibly the 4th time of using BMS TECHNOLOGIES, whether going to their warehouse or having a delivery, their customer attention is exemplary from placing the order to the delivery.
Second to none,thankyou again for your service and best wishes to your team of professionals.
10/10 +👏👏👏👏👌👌👍👍

June 24, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Mr Dugmore,

Thank you so much for this fantastic review and for being a returning customer with us! We'll be sure to pass on your kind words to the team 😊 We look forward to welcoming you again soon!

- BMS Technologies

Rated 5 out of 5 stars

Leisure Battery

Excellent and good advice on my purchase!

June 17, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Jeremy,

Thank you for taking the time to leave a review! 😊 We appreciate it

-BMS Technologies

Rated 5 out of 5 stars

Exemplary customer service, lightning-fast delivery, and top-tier equipment – a well-deserved 5 stars plus!

I had been looking for the right 24V 500W inverter for a long time, and I am incredibly glad that I decided to purchase it from BMS Technologies. The entire transaction was absolutely flawless. I want to highly praise the customer service at this store – it is rare to find such a dedicated, professional, and polite team that genuinely puts the buyer first. The staff happily share their vast technical knowledge and provide expert advice at every stage of the order.Another huge advantage is their logistics. The parcel was dispatched almost immediately after completing the purchase. The shipping was lightning-fast, and the product itself was packed extremely securely, arriving in perfect condition and with zero delays.The inverter itself works brilliantly. It runs incredibly stably under load, operates very quietly, and shows excellent overall performance. It is clear that BMS Technologies offers only proven, high-quality equipment. I am 100% satisfied with this purchase and wholeheartedly recommend this company to anyone looking for reliable power solutions and world-class customer service!
Best Regards
Digital Image Edinburgh

June 17, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Dario,

Thank you for such a kind and detailed review we really appreciate it! We're delighted the inverter is performing well and that the whole experience met your expectations 😁

We'll be sure to share your comments with the team, and we look forward to hearing from you again.

-BMS Technologies

Rated 5 out of 5 stars

Beyond expectation

Another positive experience with BMS Technologies LTD. My replacement battery arrived on the day I expected it - but was found have been damaged in transit. Having travelled the 18 miles from home to BMS Tewkesbury to return said battery, not only was a replacement battery provided without question - but I was refunded the £9 delivery charge to cover my incurred expenses.
Brilliant service and a first rate employee who helped me with my problem. I will continue to recommend BMS Technologies to friends and colleagues.
Gordon Morrison
Malvern
Worcestershire

June 17, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Gordon,

Thank you for taking the time to share this. We are very pleased to hear it was resolved for you!

We'll pass your kind words on to the team, and look forward to seeing you again. 😊

-BMS Technologies

Rated 5 out of 5 stars

Great service to replace battery under warranty

Last week’s annual service report on the car noted the battery should be replaced. The battery had been bought from BMS 3 years and 10 months ago. The AGM battery had a 5 year warranty. I emailed BMS who promptly sent a claim form. By chance a journey to Exeter would take us past the BMS office. Could I drop in to have the battery tested? “No problem, see you tomorrow” - Kieran. Called in with my original paperwork and David tested the battery in the car and sure enough CCAs were down 50%. Replacement offered, no question. Great service. Will not buy batteries elsewhere.

June 16, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi,

Thank you so much for leaving such a great review! 😊 We will be sure to pass your kind words onto Kieran and David.

-BMS Technologies

Rated 5 out of 5 stars

Extremely helpful over the phone

Extremely helpful over the phone, I required a battery that i wasn't quite sure of and they supplied one at a price i was happy with

June 12, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Martin,

Thank you for taking the time to leave such a kind review! We really appreciate it 😊

-BMS Technologies

Rated 5 out of 5 stars

Excellent service as always I wouldn’t…

Excellent service as always I wouldn’t use anyone else for batteries. I made a mistake ordering online I called them they couldn’t have been more helpful & sorted the problem in minutes. Thanks again Connor😊

June 11, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Terry,

Thank you for the great review – we really appreciate your support! Glad to hear Connor was able to get everything sorted quickly for you. 😊

–BMS Technologies

Rated 5 out of 5 stars

We have been using our BMS trade…

We have been using our BMS trade account now for over 5 years and purchase all of our vehicle batteries for the 250 vehicle fleet. We normally speak with David H who is always so polite and never fails to help in whatever way he can. We would recommend BMS every time for service and price.
1st Call Group Stroud

June 11, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Nigel,

Thank you for leaving such a great review – we really appreciate it and are pleased to hear you always receive great service from David!

–BMS Technologies

Rated 5 out of 5 stars

Found a great replacement battery for…

Found a great replacement battery for my car today @ BMS Tewkesbury. The service I received was professional and friendly. I’ll definitely use them again, Kieran who served me was great 👍

June 9, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi,

Thank you for the fantastic review. We're pleased to hear you found the right battery and received professional, friendly service from Kieran. We'll be sure to pass on your kind words to him.

We appreciate your support and look forward to helping you again in the future.

-BMSTechnologies

Rated 5 out of 5 stars

Very well priced

Very well priced, good clarity on product,great delivery time, can’t fault product, well done

June 4, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Martin,

Thank you for the great feedback! We really appreciate it 😁

-BMSTechnologies

Rated 3 out of 5 stars

Usually great, but not this time

I have used BMS several times to order a car battery and usually their delivery time is second to none and the pricing is good. This time, however, I ordered a battery which was advertised as next day delivery but wasn’t even dispatched until 3 days after the order. Therefore, I’ll be lucky to receive it within a week and I’ve had to cancel my car’s MOT once already. Fingers crossed that it arrives tomorrow.
This delivery was made more frustrating because I emailed and called after day 1 and was told it would definitely be dispatched that day. It has taken 2 more days since that assurance for the battery to be dispatched. I agree with a previous reviewer that the delivery cost is high but the delivery process is far from perfect.
Nevertheless, the pricing of the batteries at BMS remains very competitive, if not the best.

June 3, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi,

Thank you for your feedback and for being a returning customer. We're sorry that this order didn't meet the standards you've come to expect from us, particularly regarding the dispatch delays.

Your comments have been noted and will be reviewed with the team to help us improve our service and communication going forward.

-BMSTechnologies

Rated 5 out of 5 stars

Perfect

Perfect! Ordered 2 car batteries on 2 separate occasions. Both arrived within 48hrs. Mint! Always doing business with them in the future! TYVM BMS

May 14, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hey,

Thank you for the fantastic review! We're delighted to hear both of your orders arrived quickly and that you've had such a positive experience with us.

We really appreciate your continued support and look forward to helping you again in the future. Thanks for choosing BMS!

-BMSTechnologies

Rated 5 out of 5 stars

Kieron at BMS was really helpful and…

Kieron at BMS was really helpful and made the experience so easy. He even took the old battery I brought in to recycle with their third party service. He also offered great battery care advice! Would recommend.

May 26, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Honor,

Thank you for the great review. We're delighted to hear Kieran was able to help and make the process easy for you 😊

-BMSTechnologies


-BMSTechnologies

Rated 5 out of 5 stars

Great customer service and price

Great customer service and price. You can talk to the team when you need to and they will make sure you get what's needed.

May 20, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Paul,

Thank you for taking the time to leave feedback! We really appreciate it and are pleased to hear you had a great experience :)

-BMSTechnologies

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