BMS Technologies LTD Reviews 

1,310
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive pricing on various batteries, and the overall top quality of the goods received. Many people also mention that the customer support staff goes out of their way to provide helpful advice and ensure everything works properly. However, some people mentioned frustrating delivery delays caused by external courier services failing to arrive within the scheduled time slots. A few reviewers also reported receiving damaged or leaking items and experiencing communication hurdles when trying to resolve these unexpected problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and perform... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting the speed and reliability... See more

Price

Clients share positive opinions on price, consistently highlighting competitive rates and great value... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and efficient staff who provide... See more

Staff

Users describe positive interactions with staff, praising employees for their vast technical knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Renault in Gloucester tried to scam me (twice) by wanting to charge nearly £400 for a battery. I went to Battery Mega Store and bought a far better Bosch that 100% matched the codes from Renault. 2nd... See more

Rated 5 out of 5 stars

Wow, what an I say. Their offer of a quality brand stop start battery was 40% cheaper than their on-line competitors. The order once received was despatched next day and arrived the following day by... See more

Rated 5 out of 5 stars

My friend recommended your company to get a battery from. I was impressed as the site gave me 10 different options for my car, where as other sites were giving me only two options. Delivery was next... See more

Company replied

Rated 5 out of 5 stars

After having an issue ordering online I called and spoke to Connor. He could not have been more helpful, battery was pretty much half price of elsewhere and he knew I was on a tight timeline so pushe... See more


Company details

  1. Battery Store

Written by the company

UK-based power company specialising in electrical solutions ranging from batteries for cars, caravans and mobility scooters all the way to industrial off-grid setups including solar panels, lithium-ion batteries and top-end inverter-chargers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,310)

173 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place to get a car battery

Great place to get a car battery, Ive just bought my second battery here and its been a seamless experience both times.

Great customer service, I made a mistake with the delivery postcode but the staff at BMS contacted the couriers and was delivered to the correct address.

Excellent price, way cheaper than the other motor factors, even with my trade card Halfords was 30% more expensive for the same battery. Delivered next day, if you're happy to fit the battery yourself then this is a great option.

The only downside is that if you get a faulty battery or want to make a warrenty claim, the returns process is awkward, but for the price difference its worth the risk.

May 14, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Ade,

Thanks for your continued custom and for taking the time to leave a review. We're glad to hear both purchases have gone smoothly and that our team could help get the delivery issue sorted quickly.

We appreciate your feedback on the warranty process too. It's something we're always looking to improve and have recently implemented a new system.

Thanks again for choosing BMS, and we hope to see you again in the future.

-BMSTechnologies

Rated 2 out of 5 stars

Let down by poor courier and incorrectly prepared battery

Very poor communication regarding delivery - which was delayed by 4 days due to their courier DX. The battery was eventually delivered but without transit plugs in and the courier stored it and delivered it on its side so the acid leaked out. A replacement was sent out with plugs this time however the courier did not deliver it on the day the tracking said but the day after (which meant I had to cancel an appointment while I waited). When it arrived the next day it was again on its side despite clear markings stressing that it had to remain upright. Luckily it had transit plugs this time so hopefully it will be OK to use. BMS charge a lot for delivery so they should ensure that they use a trustworthy company. It took just over a week to actually receive a battery after paying a premium for delivery.
Apart from that the battery price was low and the replacement handled without fuss.

May 15, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Christopher,

Thank you for your feedback. We're sorry to hear about the delivery delays and condition of the battery. This is not the standard of service we aim to provide, and we understand the frustration and inconvenience caused.

Your feedback regarding the courier has been noted and will be reviewed internally.

-BMSTechnologies

Rated 5 out of 5 stars

Excellent service battery ordered…

Excellent service battery ordered delivery scheduled next day and also cheapest on the internet what a could find then also found a discount code to go on top of that so saved £280 on the battery

May 15, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Anthony,

We are glad you had a great experience shopping with us! Thank you for leaving such a nice review 😊

-BMSTechnologies

Rated 5 out of 5 stars

Outstanding!

Competitive prices, really helpful staff and prompt delivery. What else could you ask for?

May 13, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Steve,

Thank you so much for the review! We really appreciate it

-BMSTechnologies

Rated 5 out of 5 stars

Excellent Service

Great products at the best prices. Backed by excellent customer service. Recommended.

May 11, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Sam,

Thank you for leaving such a kind review 😊 We look forward to hearing from you again!

-BMSTechnologies

Rated 4 out of 5 stars

Good company but the delivery company let them down

Very happy with my order from BMS Technologies. Good price and good communication. However not so happy with the delivery company (DX). Waited in during and beyond the 2 hour slot they had given me. Could see that the courier was in the vicinity - but then nothing. No delivery, and no communication until the next day when I was given another slot. Thankfully they delivered that time.
Very happy with BMS Technologies - not so much with DX.

May 6, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi,

Thank you for taking the time to leave a review, we really appreciate it 😊

-BMSTechnologies

Rated 5 out of 5 stars

Top service and delivery

Top service and delivery.
Best price with delivery too.
Very happy.

May 8, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Robert,

Thank you for leaving a review! We really appreciate it.

-BMSTechnologies

Rated 4 out of 5 stars

Good service

I was let down by 3 other suppliers for a heavy duty tractor battery. Having then discovered BMS they delivered promptly, with good communication - and at a better price.

May 6, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi,

Thank you for the review! We appreciate it 😊

-BMSTechnologies

Rated 5 out of 5 stars

William a very honest representative

Spoke with a customer service agent, William, who was extremely knowledgeable, friendly and a pleasure to deal with. Gave some fantastic advice and assured me that the delivery would happen the next day.
Overall my experience has been outstanding and the price point is unbelievably good for a quality product. Would highly recommend BMS Technologies LTD.

May 6, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Wes,

Thank you for the great review! We’re delighted to hear William provided a great service and advice.

We really appreciate your recommendation and support😊

-BMSTechnologies

Rated 5 out of 5 stars

Very good price

Very good price, easy to use website, very easy to use click and collect

May 5, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Jonathan,

Thank you for taking the time to leave a great review! 😊

-BMSTechnologies

Rated 3 out of 5 stars

Ordering the battery was easy online but....

Ordering the battery was easy online. Getting it delivered was difficult and frustrating. I waited at home on the day delivery was expected, but no delivery so waste of a day.

Phoned BMS and told I needed to speak to accounts. So spoke to accounts girl and she investigated and said it was still there. Although the delivery address was correct the Service was marked as "Collection". Obviously nobody at BMS queried this contradiction. So I asked that it was despatched that day. Waited at home next day (next day delivery) but no delivery - another day wasted.

Phoned again next day but girl I spoke to wasn't available and I was promised a callback. No call received.

Phoned next working day and asked for sales. Spoke to a man there who looked into the problem and told me the battery would be delivered tomorrow. And it was delivered the next day. At last!!!

April 7, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Keith,

Thanks for your review.

We’re really sorry for the delivery issues and the inconvenience caused — that’s not the experience we want for our customers. We appreciate you highlighting this, and we’ll take your feedback on board to improve things going forward.

Glad it was resolved in the end, and thanks again for your patience.

– BMSTechnologies

Rated 4 out of 5 stars

Good service but need option to shop in one parcel

Good service, well packed and would definitely use again. Although deducting one star as since parts of my order had different shipping dates they wanted to charge me 3 shipping fees (£22.50). So I made the order above £150 to get free shipping and they waited until all items were in stock and sent one parcel. Why isn't there an option to do this with smaller orders?

May 5, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Ian,

Thank you for your review — we’re really pleased to hear you were happy with the service.

We appreciate your feedback regarding the delivery charges and the option to combine shipments. It’s a valid point, and something we’ll certainly take on board as we continue to improve our service.

Thanks again for your order, and we hope to hear from you again

– BMSTechnologies

Rated 5 out of 5 stars

I have used BMS Technologies for…

I have used BMS Technologies for vehicle batteries for a long time and always had good service and a fair price. A true test of a company is how they deal with an issue, even when it's not there fault.

I ordered a battery for my defender and it arrived promptly as always. I discovered that it would not fit in the battery box, returning the battery they checked against the vehicle registration to confirm it was the correct specification, which it was. I showed the battery I had removed as a pattern and within 5 minutes they produced an identically sized battery, I paid and was on my way.

The refund for the original battery was in my account within two days. What a first class company with customer service that a lot of companies could learn from.

April 28, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Matthew,

Thanks for taking the time to leave such a great review — we really appreciate it.

Situations like that aren’t always ideal, so we're glad to hear the team could turn it around without too much disruption and get you back on the road.

We look forward to hearing from you again! 😊

– BMSTechnologies

Rated 5 out of 5 stars

Handled my warranty claim very professionally

I had to make a warranty claim on a battery I had bought from BMS. I called in and was dealt with Kieran, who was very helpful. He explained the process, I provided the information and my replacement battery was provided very promptly. Very impressed with the service, will use BMS again.

April 30, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Paul,

Thanks for taking the time to leave us a review — really glad we could get everything sorted for you quickly. I’ll make sure Kieran sees your comments.

If you ever need anything else, just give us a shout 😊

–BMSTechnologies

Rated 5 out of 5 stars

feedback

Quick, efficient and friendly service

April 30, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi David,

Thank you for the 5* review, we really appreciate you taking the time to leave it!

-BMSTechnologies

Rated 5 out of 5 stars

Easy to use

Easy to use, excellent payment options, quick dispatch

April 28, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Rachel,

Thank you for the review! We really appreciate it.

Rated 5 out of 5 stars

Great service kept informed at all…

Great service kept informed at all stages confirming my delivery date approx time of delivery

April 20, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Chris,

Thank you for the kind review! Glad to hear you had a great experience 😊

-BMSTechnologies

Rated 5 out of 5 stars

As Tina Turner would say, simply the best

Where do I start at the beginning? Five star Service with five star technical support thank you Ryan five star prices they will not be beaten on any victim product and your point from backbone Victron energy in the UK they are the largest distributors and the best distributors so helpful free Delivery which is unheard of now and their backup service is five star as well so thank you very much. What more can I say if you’re gonna buy Victron buy from these guys because they are simply the best.

April 24, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi,

Thank you so much for the amazing review—it really means a lot! I’ll pass your kind words on to Ryan too, he’ll appreciate it.

We’re really glad you’re happy with the service, pricing, and support. if you ever need anything else, we’re here to help!

-BMSTechnologies

Rated 1 out of 5 stars

Very poor service .

Very poor service .
I was waiting 2 days for the battery and when I rang BMS I was told unfortunately the courier had not even collected it from there depot - unbelievable that no one follows up orders to confirm dispatch 🤷‍♂️
AVOID !

April 24, 2026
Unprompted review
BMS Technologies LTD logo

Reply from BMS Technologies LTD

Hi Mike,

We’re really sorry to hear about your experience — that’s not the level of service we aim to provide.

Unfortunately on this occasion the courier didn’t collect the parcel as scheduled, which we appreciate is frustrating when you’re waiting on an order. As soon as this came to light, we offered a redispatch or a full immediate refund to resolve this.

We completely understand your disappointment and will be reviewing this with the courier to help prevent it happening again. If you need any more information, please feel free to get back in touch.

-BMSTechnologies

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look