Battery Trader Reviews 

478
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of products, noting that batteries perform well and are as described. Many highlight the excellent service, with helpful and knowledgeable staff. The ordering process is easy and smooth, complemented by extremely fast, often next-day, dispatch and delivery, along with competitive pricing. However, some customers noted issues with product longevity, as batteries failed sooner than anticipated. A few also reported receiving incorrect items or products with missing components. Additionally, some reviewers were not happy with after-sales service, citing unresponsiveness or unprofessional communication.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance, with many praising the... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful and knowledgeable staff,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Order

Consumers find the ordering process to be positive, with many describing it as extremely simple and easy,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the good quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The replacement batteries were very well packaged along with full instructions and a link to the internet as to how to fit them. The links made fitting them straight forward and l soon had the equipm... See more

Rated 5 out of 5 stars

Have had such a great experience with this company , easy to use website with plenty of information to make sure you get the correct batteries that you need. They arrived in super quick time and they... See more

Rated 5 out of 5 stars

Id not buy any batteries for my mobility scooters anywhere else, I recently bought a set for my veleco faster and wow I can now fly. The service, expert advice and delivery is the best, they above and... See more

Rated 5 out of 5 stars

Excellent service. Ordered pack of 2 mobility scooter batteries on Tuesday, and they were delivered Thursday. Phoned them up that same day as needed help because batteries weren't charging. Sent ph... See more


Company details

  1. Battery Store

Information provided by various external sources

Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices Rechargeable replacement batteries for Laptop, cordless Drill / power tool, SLA, GPS, Mobility scooters, UPS power supplies, portable smartphones, MP3 Players, mobile phones, cordless phones and many many more must have devices


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(478)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

Powerchair user who needed new…

Powerchair user who needed new batteries, ordered online and paid by phone, two days later I have them, good voltage (over 13v) and now to fit.
Easy to deal with, good prices and the dreaded vat off.

Cannot be happier and thank you.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, going back to 2016

I've been using Battery Trader since 2016 for batteries for my mobility scooter. They are always 100% dependable and my recent order (Jan 2025) has been no different - ordered on the Friday, DPD driver delivered on the Monday. First class, thank you

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic honest trader

I ordered x2 batteries were sent out via dpd promptly
There was an issue with dpd. Which I contact battery trader.com
And it was dealth with quickly and professionally.
So overall great place to buy from.honest trader.
So big thanku I really was stuck at home. And needed my batteries asap.
Highly recommend
Isobella Hamilton

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Ordered some mobility scooter batteries over festive period as mine have packed in. I asked for advice on which to get on Boxing Day none the less and the gentleman was very helpful, provided me with information, sent them out the same day I ordered , had them arrive a few days later. I emailed to ask when they would come very fast response every time I contacted. My batteries did not have enough Velcro , again emailed and replied very quickly to my enquiry and sent more Velcro out. Absolutely amazing company. The customer service was better than any I’ve ever had, this company was an absolute lifeline I needed my batteries quickly as I’m severely disabled and rely on my scooter to get out of the house. I would recommend this company everytime ! They don’t just sell scooter batteries they sell for other things too . If you’re looking for a good honest company and the confidence of customer service with internet shopping look no further. Amazing prices , amazing quality product and an amazing online shopping experience with customer service like no other…. Look no further!

December 26, 2024
Rated 5 out of 5 stars

Professional

Good one. The exact batteries I needed for my 17 year old powerchair, higher spec than the equivalent on eBay. Easy to find on Battery Trader's no-nonsense website, and a reasonable price.

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Batteries came the next day

Batteries came the next day. Rang for help in fitting, put through to a very helpful gent who helped me fit them to my wifes mobility scooter. Highly recommend

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer relations got a…

Terrible customer relations got a sarcastic response from company would not recommend them for anything 🤬

May 8, 2024
Unprompted review
Battery Trader logo

Reply from Battery Trader

This customer is posting the same negative review in as many places as he can, here is what we have replied elsewhere.

Client ordered a motorcycle battery on the 8/5/2024, then one calendar month later stated the connections are bent, He stated this was during delivery and only just opened the parcel. We pointed out that there is a window of 7 days to report any losses of damage during delivery because that’s the rules of the courier company for any claim, further its stated in our terms and conditions of purchase, but send us pics of the packaging and the label and we will see what we can do to help.

Not sure why this review has been posted, or at what stage our service has been a terrible service, delivered next working day, or our customer relations shocking, unless of course when told that he would post a negative review to all his biker friends we hoped he would tell the whole story, not just half of it.

The offer is still open to the client, send us the pictures as requested and we will see what we can do, negativity is not going to help anyone.

Rated 5 out of 5 stars

Outstanding customer service

What a honest company. They were unable to supply me the correct battery so they sent me a link from a different website with the correct battery. Outstanding customer service

April 18, 2024
Unprompted review

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