I had my annual eye check and scan. The optometrist noticed quite a change in prescription for one eye and a possible problem with the retina. She referred me to the ophthalmology department of o... See more
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So helpful! My glasses had bent and Bayfields repaired them quickly and put on a new plastic ear hook free of charge. I have always had excellent service from them-very different experience from other... See more
The fitting of my spectacles was professional, efficient and friendly. It's great to see the same faces over the years...decades even. A sign of somewhere that staff stay and get to know customers m... See more
I totally trust the companies technical ability when it comes to eye tests. My experience of the St Annes Bayfields is that the staff are not just competent but friendly and helpful. There is a warmth... See more
Company details
About Bayfields Opticians & Audiologists - Harrogate
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
16 Parliament Street,, HG1 2QZ, Harrogate, North Yorkshire, United Kingdom
- 01423 531700
Comprehensive eye tests
4.7
Excellent
74 reviews
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Quality professional
Quality professional testing, treatment and advice, with friendly customer service
May 11, 2026
A First class Experience
I was very well looked after. All staff were helpful and friendly. Things were explained to me in plain English and there was no sales pressure.
April 30, 2026
Technical skills of contact lense…
Technical skills of contact lense optician. Continuity of her service over a number of years gives assurance and confidence.
April 22, 2026
Quick attention
Quick attention.
Was taken for eye exam promptly and then had help in choosing my frames. All in all a pleasant and relaxed experience.
April 16, 2026
Professional and helpful
Whenever I pop in the staff are so friendly and eager to please.
April 2, 2026
May use AI-assist with repliesRead more
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The eye bag you sold me for blepharitis…
The eye bag you sold me for blepharitis was 50% more expensive than on eBay? Please advise?
The instructions for use could be a great deal better and not so ambiguous. Pictures would help especially for the prescribed massage following the application of the bag.
The eye test was professional and hopefully accurate.
Generally pricy reflecting the aspect of a prime location possibly although I didn’t realise you were such a large business with many outlets so this really shouldn’t come into the equation.
After sales pushy. Always guarantee a warm welcome and I trust the expertise of the technical staff.
Thank you.
April 1, 2026
Reply from Bayfields Opticians & Audiologists - Harrogate
We appreciate your feedback. We're sorry to hear about the price difference and the instruction clarity. We'll review our pricing and improve the instructions, especially regarding the massage. We're glad you found the eye test professional and value your trust in our technical staff. We'll also address the after-sales approach.
Always great
Always great. Just collected a pair of prescription sunglasses & new lenses for my regular glasses & very pleased with both. Great friendly service.
April 11, 2026
Friendly and prifessional
Friendly, professional service. All results clearly explained.
February 19, 2026
not great experience
My first visit to this optician was unfortunately not a great experience. As it was my first ever appointment, I was hoping to feel reassured and guided through the process. Instead, the interaction felt very impersonal. I felt more like I was being instructed by a robot than being looked after as a patient. Each process hasnt been explained so well and so as the equipments being used and what was for. There didn’t seem to be much warmth or passion, and the overall manner was not particularly pleasant, which made the experience uncomfortable.
However, I would like to mention that my follow-up visit with the audiologist was completely different. The audiologist was extremely thorough, professional, and genuinely pleasant throughout the appointment. The lady called Daya took the time to explain everything clearly and made me feel at ease. It was a very positive and reassuring experience.
I hope the optician side can take some feedback on board, as a more welcoming and personable approach would make a big difference, especially for first-time patients.
February 26, 2026
Unprompted review
Reply from Bayfields Opticians & Audiologists - Harrogate
We appreciate you sharing your experience. We're sorry your optician visit felt impersonal and that explanations were unclear. Glad that the practice reached out personally and this is now resolved. If there's anything else, please feel free to reach out to us again.
Warm and friendly
I totally trust the companies technical ability when it comes to eye tests. My experience of the St Annes Bayfields is that the staff are not just competent but friendly and helpful. There is a warmth there which makes so much difference.
February 18, 2026
Efficient and professional service…
Efficient and professional service throughout the process
February 17, 2026
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