Quality service and medical grade eye check up. Been a customer for many years and would definitely recommend them. The staff is very patient with me and my idiosyncrasies and understanding and we h... See more

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Both the staff who dealt with my eyesight examination and selection of suitable varifocal glasses were very professional and friendly. They could not have been more helpful. Very impressed with the se... See more
Fast and efficient. Thai time prescription didn’t need changing and there was no pressure from the staff to make me buy a new pair .. see you next time !
I had my annual eye check and scan. The optometrist noticed quite a change in prescription for one eye and a possible problem with the retina. She referred me to the ophthalmology department of o... See more
Company details
About Bayfields Opticians & Audiologists - Harrogate
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
16 Parliament Street,, HG1 2QZ, Harrogate, North Yorkshire, United Kingdom
- 01423 531700
Comprehensive eye tests
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Thoroughly tested by pleasant member of staff
Offer of a drink on arrival. Very pleasant staff. Thoroughly tested by a pleasant young lady who explained as she did the testing.
Helpful
Helpful, informative audiologist. Only query… the cost one is likely to incur could have been made evident earlier in the session.
They were courteous at all times
They were courteous at all times
From the optician and the whole staff.
At the Harrogate branch.
Smart premises
Smart premises, helpful staff and a great dog sitting service for my pet spaniel!
The quality of the shop
The quality of the shop, the staff and product. The whole experience is first class
The fitting of my spectacles was quick and easy.
The fitting of my spectacles was professional, efficient and friendly. It's great to see the same faces over the years...decades even. A sign of somewhere that staff stay and get to know customers makes going to Bayfields a real pleasure. Great to see such nice, familiar faces.
Friendly staff
Friendly staff. All questions I had answered knowledgeably and in a simple way for me to understand.
Extremely helpful staff
The staff are extremely helpful and courteous and my glasses were ready in just a few days.
Great Experience
Made to feel welcome. Eye test was efficient and everything explained.
Specs arrived quickly fitting process excellent
Prompt and efficient service
Very competent and knowledgeable…
Very competent and knowledgeable optometrist. Shabana gave me good advice and carried out my referral in a quick and competent manner.
I was so well looked after from the…
I was so well looked after from the moment I arrived to the point in which I left. The atmosphere is so friendly with great customer care, it's a pleasure visiting.
The quality and attention to detail is second to none which I find so encouraging, you can't help being confident in their expertise. I feel I am in good hands.
The reason for my vist was for a check-up on my eye sight which had changed slightly, to explore the use of contacts and check my hearing. They were very thorough!
Super professional yet friendly staff…
Super professional yet friendly staff at all stages of the process - made it thoroughly enjoyable!
I also got great help in choosing my frames, something that was missing in the past.
Highly recommend.
Lovely people and helpful.
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