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Bayfields Opticians & Audiologists - Harrogate Reviews 74

TrustScore 4.5 out of 5

4.7

16 Parliament Street,, HG1 2QZ Harrogate, North Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had my annual eye check and scan. The optometrist noticed quite a change in prescription for one eye and a possible problem with the retina. She referred me to the ophthalmology department of o... See more

Rated 5 out of 5 stars

So helpful! My glasses had bent and Bayfields repaired them quickly and put on a new plastic ear hook free of charge. I have always had excellent service from them-very different experience from other... See more

Rated 5 out of 5 stars

The fitting of my spectacles was professional, efficient and friendly. It's great to see the same faces over the years...decades even. A sign of somewhere that staff stay and get to know customers m... See more

Rated 5 out of 5 stars

I totally trust the companies technical ability when it comes to eye tests. My experience of the St Annes Bayfields is that the staff are not just competent but friendly and helpful. There is a warmth... See more


Company details

  1. Optician
  2. Audiologist
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Hearing Aid Store

About Bayfields Opticians & Audiologists - Harrogate

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 16 Parliament Street,, HG1 2QZ, Harrogate, North Yorkshire, United Kingdom

  • 01423 531700

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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Rated 5 out of 5 stars

Great Experience

Made to feel welcome. Eye test was efficient and everything explained.
Specs arrived quickly fitting process excellent

November 17, 2025
Rated 5 out of 5 stars

I was so well looked after from the…

I was so well looked after from the moment I arrived to the point in which I left. The atmosphere is so friendly with great customer care, it's a pleasure visiting.

The quality and attention to detail is second to none which I find so encouraging, you can't help being confident in their expertise. I feel I am in good hands.

The reason for my vist was for a check-up on my eye sight which had changed slightly, to explore the use of contacts and check my hearing. They were very thorough!

July 24, 2025
Rated 5 out of 5 stars

The best opticians in Harrogate

So helpful! My glasses had bent and Bayfields repaired them quickly and put on a new plastic ear hook free of charge. I have always had excellent service from them-very different experience from other opticians. My husband and children have all had their eyes tested and glasses from you. Thank you again.

July 3, 2025
Rated 5 out of 5 stars

Always helpful

Always helpful, welcoming, friendly and efficient Customer Service is second to none

May 31, 2025
Bayfields Opticians & Audiologists - Harrogate logo

Reply from Bayfields Opticians & Audiologists - Harrogate

We're happy to hear that you find our team helpful, welcoming, friendly, and efficient. We appreciate your kind words about our service.

Rated 5 out of 5 stars

Brilliant experience, friendly and professional team

Brilliant experience, friendly and professional team. From the moment I walked in, everyone was really nice. Daya is a fantastic audiologist: I'd never seen one before, but she made the entire experience really easy. I've come away with a sense of their care, professionalism and value.

June 24, 2025
Unprompted review
Bayfields Opticians & Audiologists - Harrogate logo

Reply from Bayfields Opticians & Audiologists - Harrogate

We're happy to hear that you had a brilliant experience with our friendly and professional team. We appreciate your kind words about the care and professionalism you experienced. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Importance of regular eye examination

A professional practice with friendly, competent staff using the latest in optical technology in pleasant surroundings.

June 7, 2025
Bayfields Opticians & Audiologists - Harrogate logo

Reply from Bayfields Opticians & Audiologists - Harrogate

We're happy to hear that you enjoyed your experience! Thank you for your kind words regarding our professional practice, friendly staff, and optical technology.

Rated 5 out of 5 stars

Fantastic service

Fantastic service

June 18, 2025
Bayfields Opticians & Audiologists - Harrogate logo

Reply from Bayfields Opticians & Audiologists - Harrogate

Thank you for your review. We appreciate your positive feedback and your recognition of our customer service.

Rated 5 out of 5 stars

Excellent !

June 4, 2025
Bayfields Opticians & Audiologists - Harrogate logo

Reply from Bayfields Opticians & Audiologists - Harrogate

We're glad you were happy with the service you received at our Harrogate practice. We really appreciate your positive feedback; it means a lot to us.

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