I had my annual eye check and scan. The optometrist noticed quite a change in prescription for one eye and a possible problem with the retina. She referred me to the ophthalmology department of o... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So helpful! My glasses had bent and Bayfields repaired them quickly and put on a new plastic ear hook free of charge. I have always had excellent service from them-very different experience from other... See more
The fitting of my spectacles was professional, efficient and friendly. It's great to see the same faces over the years...decades even. A sign of somewhere that staff stay and get to know customers m... See more
I totally trust the companies technical ability when it comes to eye tests. My experience of the St Annes Bayfields is that the staff are not just competent but friendly and helpful. There is a warmth... See more
Company details
About Bayfields Opticians & Audiologists - Harrogate
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
16 Parliament Street,, HG1 2QZ, Harrogate, North Yorkshire, United Kingdom
- 01423 531700
Comprehensive eye tests
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good choice of glasses for teens
Very helpful optician and good explanation.
Great choice of glasses for a teenager.
Very pleasant and efficient young lady
First Class Service
Total confidence in all the staff and most especially my regular Optician, Alison Fletcher. Always feel very well looked after by everyone.
Great services as soon as I walked…
Great services as soon as I walked through the door, all the staff were polite and helpful.
While having the eye test, it was explained clearly what was been tested and the results.
Choosing new glasses was enjoyable, with lots of chose and no pressure. Overall, a five star service.
Excellent
All the staff were excellent and helped me to upgrade my existing prescription.
Another positive experience
I attended an appointment for a review following bilateral cataract surgery. I undertook the usual tests - reading letters on the chart with each eye, comparison of different lenses and peripheral vision tests. I also had my eye pressures measured and scans taken of the back of my eyes to compare with ones taken two years ago to check fluid levels, optical nerve and general eye health. The results of all of these tests were clearly explained to me and I was reassured that I met the legal requirement for driving without glasses. I was also given the option to have a pair of glasses for close work as one eye is dominant on long distance and one on short distance. At all times my practitioner was professional but friendly, providing clear explanations at each stage of the examination and answering any queries I had. I would have no hesitation in recommending Bayfields in Harrogate if you are in need of an optician.
Very supportive especially when I…
Very supportive especially when I changed my mind about an extra pair of glasses.
Thoroughly tested by pleasant member of staff
Offer of a drink on arrival. Very pleasant staff. Thoroughly tested by a pleasant young lady who explained as she did the testing.
Helpful
Helpful, informative audiologist. Only query… the cost one is likely to incur could have been made evident earlier in the session.
They were courteous at all times
They were courteous at all times
From the optician and the whole staff.
At the Harrogate branch.
Smart premises
Smart premises, helpful staff and a great dog sitting service for my pet spaniel!
The quality of the shop
The quality of the shop, the staff and product. The whole experience is first class
The fitting of my spectacles was quick and easy.
The fitting of my spectacles was professional, efficient and friendly. It's great to see the same faces over the years...decades even. A sign of somewhere that staff stay and get to know customers makes going to Bayfields a real pleasure. Great to see such nice, familiar faces.
Friendly staff
Friendly staff. All questions I had answered knowledgeably and in a simple way for me to understand.
Extremely helpful staff
The staff are extremely helpful and courteous and my glasses were ready in just a few days.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







