I had my annual eye check and scan. The optometrist noticed quite a change in prescription for one eye and a possible problem with the retina. She referred me to the ophthalmology department of o... See more

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So helpful! My glasses had bent and Bayfields repaired them quickly and put on a new plastic ear hook free of charge. I have always had excellent service from them-very different experience from other... See more
The fitting of my spectacles was professional, efficient and friendly. It's great to see the same faces over the years...decades even. A sign of somewhere that staff stay and get to know customers m... See more
I totally trust the companies technical ability when it comes to eye tests. My experience of the St Annes Bayfields is that the staff are not just competent but friendly and helpful. There is a warmth... See more
Company details
About Bayfields Opticians & Audiologists - Harrogate
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
16 Parliament Street,, HG1 2QZ, Harrogate, North Yorkshire, United Kingdom
- 01423 531700
Comprehensive eye tests
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Very friendly staff and the optician…
Very friendly staff and the optician answered all my questions!

Reply from Bayfields Opticians & Audiologists - Harrogate
Experience was good.
Experience was good.
Receptionist and other staff pleasant and welcoming.
Optician I saw was absolutely lovely. She was very professional, polite, informative and had a bubbly personality
I enjoyed the experience
I enjoyed the experience. One person did all the tests. I was not sent from one to another as had been my previous experience at a different place. I was given guidance on choosing the best spectacles for my needs. All the time, I was made to feel important. Not just a commodity.
I had my annual eye check and scan
I had my annual eye check and scan. The optometrist noticed quite a change in prescription for one eye and a possible problem with the retina. She referred me to the ophthalmology department of our local hospital. I walked home and whilst having a coffee the hospital rang asking me to come in the next day. Next day I had a consultation with the specialist and I'm now being monitored for any further changes in the retinal scan.
My thanks to the optometrist for spotting the problem!
A week later my Lindberg frames were returned, reglazed.
A great service.
The staff was so helpful from the phone…
The staff was so helpful from the phone call to walking through the door and all the way to getting my ears cleaned out to leaving i would definitely use you again and would recommend you to anyone the needs it doing
Excellent practice
Lizzie and the team are always so welcoming and helpful, and the opticians are excellent. There are so many benefits to having a monthly contract with Bayfields. Very highly recommended.

Reply from Bayfields Opticians & Audiologists - Harrogate
Great service as always!
Great service as always from a number of helpful and knowledgeable staff who actually care.
Highly recommended. My eyesight is back to its best again with a pair of glasses which I feel suit me perfectly.
I was extremely happy with Bayfields…
I was extremely happy with Bayfields Harrogate patience and professionalism. They made me feel completely relaxed, clearly going through everything step by step so I fully understood what was what. Much appreciated, many thanks Hugh
Excellent service and comprehensive eye test.
I was given a comprehensive series of scans which identified a couple of issues which I was not previously aware of and advice on how to identify any changes to my vision that should be notified straight away. The vision test was much more effective than previous tests which used individual lenses into a spectacle frame holder leading to a very accurate lense definition . I am looking forward to receiving my new prescription glasses
I was told my hearing aid had wax…
I was told my hearing aid had wax blocking it but my ear was not checked for wax also am finding hearing very difficult using my mobile.Having paid £4000 on purchasing these aids .The right ear hearing aid has been returned for repairs I am still not sure that my aids are really improving my hearing to the extent that these were the Very Best

Reply from Bayfields Opticians & Audiologists - Harrogate
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