The friendly and caring staff. Optican sarah explained everything that she was doing and results of all tests that she did. All staff put you at ease. I needed a new pair of glasses and was shown vari... See more
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All of the staff are friendly and professional and my family and I were made to feel welcomed. The staff do not pressure you into buying unnecessary upgrades as other opticians do. The staff are eff... See more
A business which provides an excellent service to assist their customers in choosing their perfect choice in spectacles. Colour, shape and fit to suit their facial features. They have an excellent aud... See more
Company replied
Chloe at Morpeth branch was fantastic. Very professional and also relaxed and reassuring. Made me feel welcome. Hot drink offered on arrival. Great little place.
Company details
About Bayfields Opticians & Audiologists - Morpeth
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
62 Bridge St,, NE61 1PQ, Morpeth, United Kingdom
- 01670 513175
Comprehensive eye tests
4.8
Excellent
67 reviews
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My experience with Mayfield Optician was great …
My experience with Mayfield Opticians was excellent. The staff were friendly, the eye test was thorough, and I felt well looked after from start to finish
November 21, 2025
Everyone was very friendly and helpful .
November 18, 2025
My visit to Opticians
Extremely helpful talked through all procedures.
Very pleasant staff.
November 14, 2025
Nice friendly service and very…
Nice friendly service and very thorough, the advice and referral was accepted, so I will return after my lazer treatment.
November 12, 2025
Excellent service
Excellent service - the complete package offered by very professional and friendly staff.
As a contact lens wearer, glasses and reading glasses, it is always a very long and complicated appointment.
Really appreciated the advice from Heather and the rest of the staff - Sophie in particular guiding me through everything.
October 14, 2025
Unprompted review
It was fine.
July 15, 2025
Very professional
Reminder of appointment, on time for appointment, staff friendly and optician took time in examination and was thorough and efficient.
July 3, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Thorough examination
Friendly staff. A thorough examination with clear explanation of the issues.
July 3, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We're glad you enjoyed your experience with our team. Thank you for your positive feedback regarding our clear communication.
Appointment rearranged twice
Appointment rearranged twice. Room dedicated to audiology hot and oppresive. Locum only available on one day a week. First ten minutes spent trying to fix software on the phone to call centre. Room and seating arrangement not ideal for taking hearing test, had to pull chair up close to laptop to do test.
July 1, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We appreciate you taking the time to share your experience. We're sorry to hear about the issues with your appointment changes, the room environment, and the technical difficulties encountered. We'll review these points to improve our service.
Reply from Bayfields Opticians & Audiologists - Morpeth
We're glad you felt so welcome. It means a lot to us that you appreciated our team's efficiency.
A business which provides an excellent…
A business which provides an excellent service to assist their customers in choosing their perfect choice in spectacles. Colour, shape and fit to suit their facial features. They have an excellent audiologist who takes time to explain there products, tests hearing capacity and gives advice. Customers can call anytime to lleave hearing aids for regular check-ups at no charge.
May 7, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We're happy to hear that you enjoyed your experience. It's great to know that we could assist you in finding the perfect glasses and that our audiologist provided helpful advice and support. We appreciate your positive feedback.
excellent service staff first rate
June 24, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We're glad you were happy with the service you received at our Morpeth practice. We really appreciate your positive feedback; it means a lot to us.
All of the staff were excellent…
All of the staff were excellent friendly and helpful and put you at ease
June 9, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We appreciate your kind words. We're glad our team could provide you with a positive and helpful experience and could put you at ease during your appointment.
Excellent service
Absolutely brilliant staff were very professional and very friendly and helpful.
June 12, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We appreciate your kind words. We are happy to hear that our staff were professional, friendly, and helpful during your visit.
Reply from Bayfields Opticians & Audiologists - Morpeth
We're happy to hear that our staff made your experience relaxed and easy. Thank you for your positive feedback!
Very helpful and friendly staff.
May 16, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We appreciate your kind words! We are so glad our staff was helpful and friendly during your visit.
As always a friendly greeting and made…great customer service
As always a friendly greeting and made so ever at ease ..and thankyou to Sarah for a very positive experience 👀👀...at morpeth
May 27, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We're happy to hear that you felt at ease and had a positive experience. Thank you for sharing your kind words; we appreciate your feedback!
Yes it went well didn’t find anything…
Yes it went well didn’t find anything so that was good ,,I just have to monitor the ear now
June 10, 2025
Reply from Bayfields Opticians & Audiologists - Morpeth
We appreciate your feedback. We're glad nothing was found and hope the ear monitoring goes well. Please contact us if you have any concerns.
Reply from Bayfields Opticians & Audiologists - Morpeth
We're glad you found our service to be kind, caring, and professional. Thank you for your feedback!
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