Brown Bag Clothing Reviews 

1,290
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I found this company on the internet last week. I think I remember using them regularly about 20 years ago when they stocked Prada. I couldn’t believe their prices of True Religion! Seemed too good to... See more

Rated 5 out of 5 stars

Everyone needs to calm down Orders take around a week to come there was not a confirmation email but just have some patience. Authentic items arrived on time for me and the reason it’s directi... See more

Rated 4 out of 5 stars

would been a lot better if you supplied conformation e- mail for purchases got last order but got no text from DPD about time slot as called DPD and was told you did not give them mu phone number to t... See more

Rated 4 out of 5 stars

Aimee was great in helping me with my order, as trying to do so via their app was not working when getting to pay for my goods. Contacted customer services l whom were prompt with their reply (well... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Streetwear Store

About Brown Bag Clothing

Written by the company

Here at Brown Bag Clothing, we strive to offer the best prices on men's designer clothing. With a wide selection of designer polo shirts, shorts, t-shirts and all your wardrobe must-haves, we can confidently say we have you covered.

Whatever style you rock, we've got the most desirable clothes and footwear at the perfect price. With new parcels arriving every week loaded with all your favourite brands, including True Religion, Luke 1977, Lyle & Scott, New Balance and many more

Visit our new in section to see the latest additions with new designer jackets and sweatshirts at affordable prices for all. We genuinely have a style for all tastes, get some streetwear from Diesel or something more contemporary from Farah which works well for everyone

We have outstanding customer service here at Brown Bag. With such an extensive brand portfolio comes responsibility.

With every purchase we aim to provide peace of mind. Not only this — but if you have any issues with your shopping experience — then our customer service team is more than happy to assist you.

Another benefit when you shop with Brown Bag Clothing is the variety of payment options. Klarna: buy now, pay later offers a more straight-forward and stress-free shopping experience.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,290)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A smooth and hassle-free purchase

Immediately after making the purchase, I noticed that the store has a lot of negative opinions and I was devastated that I would also suffer negative consequences because of the purchase. Well, it turned out completely different. I received what I ordered extra ahead of time. I give the store a well-deserved 5 stars!!!

January 13, 2023
Rated 1 out of 5 stars

This company Is A Total scam. Lies After Lies

This company is a scam, I Ordered 2 Tracksuits For Over £100, instead they sent me a small blanket, which i returned, i chased them up for over 2 weeks, they told me that they checked the cameras and everything was packed and sent to me, and the investigation is now closed. I asked them for the footage and they never showed me it. Sent them many emails, and after 15 emails they send you one message. No refund was given and no replacement. This company is a total scam. Do not order from here. They are good at making up lies and excuses to put the blame back on there customers. This company never takes responsibility or blame, they always blame there customers. I am not happy at all. Never again . . .

January 11, 2023
Brown Bag Clothing logo

Reply from Brown Bag Clothing

Hello,

Thank you for your feedback.

I can confirm a full missing item investigation was raised after you contacted us to confirm your items had not arrived.

During the investigation process you confirmed there was no damage to the parcel when it was received. This is supported by the delivery photo provided by the courier that shows the seal in tact with the label over it. The leopard print blanket you stated had been received is not our item and we do not sell these.

The CCTV footage of your parcel being packed was reviewed and it showed that both items were put inside your parcel, sealed and sent for dispatch. The footage has been sent to you and you confirmed before this review was posted that you had received and reviewed the footage in your latest email to us.

As our footage clearly shows the items in your parcel being packed, and there was no damage to the parcel when you received it and it was in the same packaging we sent it out in, the delivery has been deemed as complaint with all the items in there.

I apologise if this is not the outcome you desired.

Kind regards,
Brown Bag Customer Services

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