National Bee Supplies Reviews 111

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service throughout! Sam provided prompt & personal service. The entrance porch to my hive was broken when the hive came but Sam arranged a new one to be posted which has now arrived. Great q... See more

Rated 5 out of 5 stars

Can't fault National Bee Supplies order picked and sent fast . Let down by Royal Mail unable to track order as of now not received order yet even though had a message to say package has been delivered... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a bee suit, smoker, bee brush and hive tool from National Bee Supplies and am very pleased with all the items. I received very helpful advice re the suit via a phone call. There... See more

Company replied

Rated 5 out of 5 stars

As always I have found company to be quick and efficient with orders. Any questions dealt with in a fast customer orientated way Thanks Gary p from eynsham Just ordered again from national bee... See more

Company details

  1. Home & Garden

Written by the company

National Bee Supplies have been hand-crafting the finest quality beehives for over 40 years, located on the edge of Dartmoor National Park. Sustainability and Quality are at the heart of everything we do at NBS. We only use the finest Canadian Red Cedar in our hives which are built to last with our 10 year guarantee. As a Carbon Negative business, we regularly engage in initiatives that help improve the local environment or reduce our emissions output. Our team is committed to ensuring your beekeeping experience is the best it can be - we're always on hand with expert advice and tips. We look forward to meeting you


Contact info

4.8

Excellent

TrustScore 5 out of 5

111 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

What happened to my order

The order got cancelled not by them gave them a ring to see what was happening the lady on the phone was so helpful sorted out the problem delivery sorted next day can't rate them high enough I like the service was very professional and very personal

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

fabulous product

fabulous product, excellent service and prompt delivery.

April 26, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Mel, for taking the time to leave us a review. It's wonderful to hear you are happy with the products ordered and the service provided by our team.

All the best
The NBS Team

Rated 5 out of 5 stars

First class product and first class…

First class product and first class service which you can always rely on.

April 10, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Gerald .S for taking the time to leave us a review. It's great to hear feedback from our customers, and were happy you were satisfied with the products and service provided.

All the best with your beekeeping season

The NBS Team

Rated 5 out of 5 stars

Very quick!

April 13, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Ellis for taking the time to leave us a review. Happy to hear you were satisfied with our services.

The NBS Team

Rated 5 out of 5 stars

Reliable as always Great value and…

Reliable as always Great value and quick delivery

April 8, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Stephen for taking the time to leave us a review. It's great to hear you continue to be happy with the service provided by the team.

All the best for the beekeeping season ahead!

The NBS Team

Rated 5 out of 5 stars

Bee Suit

Great web page, made making the correct choice easier. Fast efficient service, obviously the right place to Bee!

March 9, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Mike for taking the time to leave us a review. Great to hear you found our website easy to use.

All the best
The NBS Team

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly

March 3, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Nick for taking the time to leave us a review. Happy to hear you found our service helpful & friendly.

All the best
The NBS Team

Rated 5 out of 5 stars

The order was easy to complete…

The order was easy to complete following online advice from an employee regarding size. The item was delivered within three days of ordering. The quality of the item is good.

March 7, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Elaine for taking the time to leave us a review. Its great to hear you are happy with the services provided by us and you are pleased with the quality of our protective clothing.

All the best
The NBS Team

Rated 5 out of 5 stars

Super service excellent product and…

Super service excellent product and fast delivery

February 12, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you David for taking the time to leave us a review. It's great to see positive feedback from our customers, & We are pleased to see you are happy with the service provided.

All the best
The NBS Team

Rated 5 out of 5 stars

Easy peasy

Easy web site, and fast efficient delivery.

February 6, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Christopher, for taking the time to leave us a review. Pleased to hear you found our site user-friendly and your order was dispatched and received in good time.

Yours Thankfully
The NBS Team

Rated 5 out of 5 stars

Good value for money

Good value for money, highly recommended.

January 31, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you for taking the time to leave us a review. It's great to hear you are happy with your purchase & would recommend us to other beekeepers.

All the best
The NBS Team

Rated 5 out of 5 stars

Very good web site plus quick delivery…

Very good web site plus quick delivery and high quality product

January 14, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Alan for taking the time to leave us a review. Happy to hear you found our website easy to use and our services quick & efficient.

All the best
The NBS Team

Rated 5 out of 5 stars

Excellent quality and service.

I have just received my new hive. I can't fully describe how delighted I am. The workmanship and quality is outstanding from the stand to the roof. My bees will have a lovely new home in the spring.
The service and communication was excellent.

January 6, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Chris for taking the time to leave us a review. It's wonderful to hear you are happy with your new National Hive. We wish you all the best for the upcoming season and are here if you need any future assistance.

All The Best
The NBS Team

Rated 5 out of 5 stars

Bee suit

Great price and prompt delivery on a top quality garment.

January 10, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Chris for taking the time to leave us a review. It's great to hear you are happy with your purchase. All the best for the upcoming season.

The NBS Team

Rated 5 out of 5 stars

Excellent service

Concerned with delivery over the Christmas period I called and received a very helpful and informed response. I immediately received notice from the Royal Mail it was on its way.

January 9, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you, Anna for taking the time to leave us a review. Glad to hear your order was sent & received safely.

All the best
The NBS Team

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery and only the best quality. Thank you, NBS!

January 8, 2026
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Elizabeth for taking the time to leave us a review. It's great to hear your were happy with our service & quality products.

All the best with the up & coming season
The NBS Team

Rated 5 out of 5 stars

Can't fault National Bee Supplies order…

Can't fault National Bee Supplies order picked and sent fast . Let down by Royal Mail unable to track order as of now not received order yet even though had a message to say package has been delivered.

December 29, 2025
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Dear Terry

Thankyou for taking the time to leave us your review. Sorry to hear Royal Mail have let you down on the delivery. If you are still in need of any further assistance from us, please don't hesitate to get in touch at info@beekeeping.co.uk or call us on 0344 326 2010, and we will look to have this resolved asap for you if not done so already.

All the best
The NBS Team

Rated 5 out of 5 stars

Great natural product

Great natural product, all others seem to have foam in for insulation. Well packaged, exactly 💯 as described and prompt delivery.

December 1, 2025
Unprompted review
National Bee Supplies logo

Reply from National Bee Supplies

Thank you Paul for taking the time to leave us this kind review. It's great to hear you were happy with your purchase & service provided by our team.

All the best from all of us at NBS

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