In times of need you need a company that can respond appropriately. National did just that and shipped a complete new hive and all the trimmings out the very next day . We now have 7000 bees back... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Can't fault National Bee Supplies order picked and sent fast . Let down by Royal Mail unable to track order as of now not received order yet even though had a message to say package has been delivered... See more
Company replied
This is my third National Bee Supplies hive and, having also bought hives from other major suppliers, I have to say that NBS hives are by far the very best quality. The floors are literally a joy to b... See more
Company replied
Ordering from National Bee Supplies was very straightforward. The mouse Garuda I purchased were excellent quality and far stronger than some I have purchased. I received the delivery within a couple o... See more
Company replied
Company details
Written by the company
National Bee Supplies have been hand-crafting the finest quality beehives for over 40 years, located on the edge of Dartmoor National Park. Sustainability and Quality are at the heart of everything we do at NBS. We only use the finest Canadian Red Cedar in our hives which are built to last with our 10 year guarantee. As a Carbon Negative business, we regularly engage in initiatives that help improve the local environment or reduce our emissions output. Our team is committed to ensuring your beekeeping experience is the best it can be - we're always on hand with expert advice and tips. We look forward to meeting you
Contact info
Hameldown House, EX20 1UB, Okehampton, United Kingdom
- 03443262010
- info@beekeeping.co.uk
- www.beekeeping.co.uk
4.9
Excellent
113 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can't fault National Bee Supplies order…
Can't fault National Bee Supplies order picked and sent fast . Let down by Royal Mail unable to track order as of now not received order yet even though had a message to say package has been delivered.
December 29, 2025
Unprompted review
Reply from National Bee Supplies
Dear Terry
Thankyou for taking the time to leave us your review. Sorry to hear Royal Mail have let you down on the delivery. If you are still in need of any further assistance from us, please don't hesitate to get in touch at info@beekeeping.co.uk or call us on 0344 326 2010, and we will look to have this resolved asap for you if not done so already.
All the best
The NBS Team
Great natural product
Great natural product, all others seem to have foam in for insulation. Well packaged, exactly 💯 as described and prompt delivery.
December 1, 2025
Unprompted review
Reply from National Bee Supplies
Thank you Paul for taking the time to leave us this kind review. It's great to hear you were happy with your purchase & service provided by our team.
All the best from all of us at NBS
Easy to find a nice product to buy
Easy to find a nice product to buy
Easy to buy
Prompt deliver
Delighted with the item
December 14, 2025
Unprompted review
Reply from National Bee Supplies
Thank you Nigel for taking the time to leave us a review. We appreciate our customers feedback and its great to hear you were happy with you purchase from us.
All the best for the season ahead
The NBS Team
Feedback on a question.
I needed clarification of how to use a piece of equipment and emailed my question. Within 2 hours I received a phone call explaining how to use it. The explanation was clear and concise.
December 12, 2025
Unprompted review
Reply from National Bee Supplies
Thank you Ian for your review. We pride ourselves on our customer service & aftercare so its great to hear you received a quick response from our sales team and your questions where answered. All the best for the up & coming season.
The NBS Team
I like the hessian bags the clothes…
I like the hessian bags the clothes arrive in. Good quality cloth for the beekeepers outfits
December 4, 2025
Unprompted review
Reply from National Bee Supplies
Thank you for your kind review M.Dauksta. We appreciate your feedback and are happy to hear you were pleased with your purchase of your protective clothing and plastic-free packaging.
All the best
The NBS Team
items easy to order
items easy to order, arrived on time very well packaged
December 1, 2025
Unprompted review
Reply from National Bee Supplies
Thank you Ian for taking the time to leave us a review. Its much appreciated & we're happy to hear you were satisfied with our services.
All the Best
The NBS Team
Good Product at a fair price
I ordered two quilts for my beehives. The quality is excellent which explains the price. This company sells really good quality products and their prices are fair also customer service is brilliant. I will continue to buy from this company because as well as good products the customer service is reliable
November 24, 2025
Unprompted review
Reply from National Bee Supplies
Thank you Jane for your kind review.
It's great to hear you are happy with our services and products. We are proud to manufacture quality, handcrafted beehives made here in our Devon workshop and continue to value quality customer service. Wishing you all the best this winter and hope you have a successful season in 2026!
Yours Thankfully
The NBS Team.
Phoned to confirm order
Phoned to confirm order, arrived on time and items good quality
November 25, 2025
Unprompted review
Reply from National Bee Supplies
Thank you Tammy for taking the time to leave us a review. It's great to hear you were satisfied with the service our team provided.
All the best
The NBS Team
Excellent quality suit
Excellent quality suit, Very reasonably priced bought in the sale, it came within its own Canvass sack bag
November 18, 2025
Unprompted review
Reply from National Bee Supplies
Thank you Colin for taking the time to leave us a review. Great to hear you are happy with our beekeeping suit. We have worked hard to deigns these to ensure they are great protection , stylish and practical.
Since 2017 we have been working extremely hard to become a part of the solution. From installing solar panels to eliminated plastic from our packaging, such as the woven jute bee suit bags and boxes now being sealed with paper rather than plastic tape (which makes them easier to recycle on your compost heap or as mulch in your garden too!).
All The Best
The NBS Team
High quality products, great prices.
Ordering from National Bee Supplies was very straightforward. The mouse Garuda I purchased were excellent quality and far stronger than some I have purchased. I received the delivery within a couple of days. Great value for money.
November 6, 2025
Unprompted review
Reply from National Bee Supplies
Thank you so much Jon for taking the time to leave us a review. Great to hear you were happy with the service provided & products ordered.
All the best
The NBS Team
Reliable service
To order on line was quick and easy. Delivery was quick.
November 3, 2025
Unprompted review
Reply from National Bee Supplies
Thank you for taking the time to leave us a review A Stevenson. Were glad to hear you had a positive experience ordering with us.
All the best
The NBS Team
Consistent high standard
As usual, very easy to find what I needed online and prompt delivery of quality products
October 31, 2025
Unprompted review
Reply from National Bee Supplies
Thankyou Mr Creer for taking the time to leave us a review. It's very much appreciated.
All The Best
The NBS Team
Excellent quality and great packaging
Quick delivery, good quality product, and great packaging, reasonable priced items
November 1, 2025
Unprompted review
Reply from National Bee Supplies
Thank you for taking the time to leave us a 5 star review Craig. It's great to hear you were happy with the service & Product supplied.
All the best
The NBS Team
Best quality hives in the UK
This is my third National Bee Supplies hive and, having also bought hives from other major suppliers, I have to say that NBS hives are by far the very best quality. The floors are literally a joy to behold. Fully recommend.
November 5, 2025
Unprompted review
Reply from National Bee Supplies
Thank you Sally for taking the time to leave us a review. It's always great to hear from our customers. Hope you are enjoying your new hive and have a successful season next year!
Reply from National Bee Supplies
Thank you Ann for taking the time to leave us a review. Glad to hear you were happy with your purchase.
All the best
The NBS Team
Super helpful customer service.
NBS are always so helpful on the phone, thank you for providing such a great personal service.
As for my uncapping knife, it feels and looks perfect, looking forward to using it next year on the comb.
October 22, 2025
Unprompted review
Reply from National Bee Supplies
Dear Fleur
Thank you for your 5-star review and kind words. It's always great to hear positive feedback from our customers. Our team are always happy to help where we can. Wishing you and the Bees the best for the winter period. Hopefully, you will have plenty of comb to uncap next season!
All the Best
NBS Team
Prompt delivery and good quality product
Prompt delivery and good quality product
October 14, 2025
Unprompted review
Reply from National Bee Supplies
Thank you Martin for your 5 Star Review. It's great to hear you were happy with the products and service provided.
All the best
The NBS Team
Avoid!! Extremely dissatisfied with this company
I placed an order on the 20th of August, as of 1st September I am still waiting for delivery. I’ve had no communication with regards to this order at all. I paid £5 for Royal Mail 48 hour delivery! The website states “Please allow 3 – 5 working days for delivery. If it is going to be longer than this, our customer service team will be in contact.” this has not been the case! Absolutely fed up as I ordered the item a over a week before I needed it to allow for the 3-5 days delivery!
August 20, 2025
Unprompted review
Reply from National Bee Supplies
Dear Katie,
Please accept my sincerest apologies for the recent error with your order. We understand this caused a significant inconvenience, and we're very sorry that we dropped the ball on this occasion.
Please be assured this is not a usual occurrence for us, and it's very disappointing to see one of our customers dissatisfied after placing an order with us.
We have put procedures in place to prevent this error from happening again in the future, and as a token of our apology, we'd like to offer you a voucher, which we will email to you.
If you wish to speak with a member of our team further on this matter, please don't hesitate to call us on 03443262010, Mon-Fri 9-5 pm or email info@beekeeping.co.uk
Sincerely
The NBS Team
Wasp Entrance Block effect easy to install
I purchased a Wasp Entrance Block. I found it very easy to install into my existing hive and has limited the attack. Would definitely recommend.
June 29, 2025
Unprompted review
Always a reliably excellent experience
Always a reliably excellent experience.
Orders despatched next business day, even when I expect they are inundated with orders.
Good communication through automated email updates.
And some nice prices on clearance items too.
September 16, 2024
Unprompted review
Reply from National Bee Supplies
Thank you Paul for taking the time to leave us a review. Its Great to hear you were happy with the service provided by our team and your shopping experience what quick and easy.
All The Best from all of us here at NBS
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