I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... See more
Company replied
Location
Switch locationUnit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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When we arrived at Bensons for beds, we were greeted by the very friendly & helpful Farai. He gave us a pillow each and encouraged us to try all the beds we wanted to, he made sure he was always ne... See more
Company replied
1. salespeople have good attitude, helpful 2. timely delivery and installation, smooth process 3. It would be much better if mattress could be delivered on the same date instead of make-to-order
Company replied
We went to the store in Ashton-under-Lyne and were assisted by Jake who was absolutely amazing. Super helpful, answered all of our questions and helped us find the mattress and bed frame that suited o... See more
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Company details
About Bensons For Beds - Ashton Under Lyne
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, United Kingdom
4.7
Excellent
146 reviews
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Dream team
Met each member of staff ,absolutly dream team thanks very much for you services an honesty straight forward cant wait to get in my new bed an sit on My couches thanks guys Ashley
July 4, 2025
Reply from Bensons For Beds - Ashton Under Lyne
Thank you so much for choosing us and for your kind words, Ashley! We are thrilled to hear that our team provided you with excellent service. Enjoy your new bed and couches! We can't wait to see you again, Megan at Customer Care
Friendly knowledgeable staff who didn’t…
Friendly knowledgeable staff who didn’t ’over sell’ catering the experience to meet my needs and expectations. Good range of products.
July 3, 2025
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for your kind words! Our team takes pride in providing great service tailored to each customer's needs and preferences. It's great to hear you enjoyed our range of products as well. We look forward to seeing you again soon, Megan at Customer Care
Great service and quality.
There was a large selection of mattresses to choose from in store. Staff left us free to look around but when we wanted help they were there for us.
Honest advice was given and purchase options were explained without pressure. The price was clearly explained and delivery arranged. Very helpful and a great customer experience all round.
July 1, 2025
Reply from Bensons For Beds - Ashton Under Lyne
Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great customer experience and that our staff provided helpful and honest advice. We truly value your business and look forward to seeing you again, Megan at Customer Care
Great service
Aga made the whole experience really great , without her help , knowledge and patience I doubt we would have bought . A real credit to the company . Keep hold of her !
June 27, 2025
Reply from Bensons For Beds - Ashton Under Lyne
Thank you so much for your feedback! We are thrilled to hear that Aga provided you with exceptional service. Thanks for choosing our company. Take care, Megan at Customer Care
Great mattress purchase experience
Lianne welcomed us into the store and helped me use the mattress analysis to understand my needs. She then let me try some mattresses based on the analysis. When we were ready to purchase, she helped make the process very easy and arranged delivery. A great experience. 😊
June 22, 2025
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
We appreciate you sharing your experience with us. It's great to hear that our team member assisted you with the mattress analysis and made the purchase and delivery process easy. We hope you enjoy your new mattress! Sleep well, Megan at Customer Care.
Great shopping experience
Great shopping experience. We ordered the bed in store and the young man who served us was knowledgeable and really helpful, but not pushy. The delivery was great, no problems at all. The delivery team were pleasant, efficient and did a good job putting the bed together.
June 16, 2025
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
We're happy you had a great shopping experience! It's wonderful to know that the team member was helpful and the delivery went smoothly. We appreciate your positive feedback on the delivery team's efficiency and pleasant service. Take care, Megan at Customer Care
Reply from Bensons For Beds - Ashton Under Lyne
We're glad our customer service was helpful. We acknowledge that you spent more than expected, and we appreciate your feedback. Take care, Megan at Customer Care
I recently purchased a bedroom set for…
I recently purchased a bedroom set for my son. The staff were delightful and very friendly.
June 12, 2025
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
We're happy to hear that you had a positive experience with our staff during your recent bedroom set purchase for your son. Thank you for your feedback, Megan at Customer Care
Brilliant service from bensons from the…
Brilliant service from bensons from the lovely lady at the store to the delivery drivers,very friendly professional and courteous,highly recommended and the new bed is wonderful
June 6, 2025
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
We appreciate you sharing your positive experience with us! We are so glad to hear that you received brilliant service from our team and that you are happy with your new bed.
We hope you love your new order, Megan at Customer Care
Personal Touch
The Personal Touch That is what we received from a young Lady Called MONIQUE !!!! We went in to have a look at Beds she came straight over asked could she Help us She asked what we was looking for we told her and she took us to various Beds explaining about different types and structure and Quality we was treated with Repect which we being into our Seventies meant a lot she had so much Patience for us she is very Knowledgeable And took her time so in the end we made our Decision and Ordered a Bed Then She helped us Purchase A Mattress What a Non Stress Event We were so Happy
June 3, 2025
Reply from Bensons For Beds - Ashton Under Lyne
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the assistance you received while choosing your new bed and mattress. It's wonderful to know our team's patience and knowledge made your purchase stress-free. Thank you for your feedback, Megan at Customer care
Looking for a mattress
The person who we spoke to was very helpful and professional in choosing the mattress that we needed for my daughter.
May 24, 2025
Reply from Bensons For Beds - Ashton Under Lyne
We're happy to hear that the assistance provided was helpful and professional as you selected the right mattress for your daughter. Thank you for your feedback Susan, Megan at Customer care
Very relaxed atmosphere with no HARD…Sell
Very relaxed atmosphere with no HARD SELL. Staff excellent, knowledgeable giving good advice. Tried several mattresses to meet our requirements. Highly recommended.
May 22, 2025
Reply from Bensons For Beds - Ashton Under Lyne
We appreciate your feedback! We are so glad you enjoyed the relaxed atmosphere and found our staff excellent and knowledgeable. We're happy we met your needs! Take care, Megan at Customer care
Great experience from start to finish
Niall was very welcoming in the first instance, he clearly knows a lot about the products as he informed us in detail about whatever we asked. He was very friendly and had a positive manner about him which was refreshing. We were able to get everything we wanted, and delivery was available quickly, those we chose a month later to get things ready. Would definitely recommend and I'm sure we will love the bed and mattress when it arrives.
May 20, 2025
Reply from Bensons For Beds - Ashton Under Lyne
We appreciate you taking the time to share your experience. We're happy to hear that you felt welcomed and well-informed. It's great to know that you were able to find everything you wanted and that the delivery options suited your needs. We hope you love your new bed and mattress, Megan at Customer Care
Very helpful staff member -Lianne
Very helpful staff member -Lianne. Explained what we were looking for, recommendations were excellent. No pushy selling just help and advice.
May 18, 2025
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for taking the time to share your positive experience! We will be sure to pass along your kind words to Lianne and the rest of our team. We are so glad we could provide helpful and genuine recommendations to assist with your needs. Thank you for choosing our business!
Niall's great customer service!
Niall welcome us within minutes of is arriving in store and asked if he could help. We explained what we were looking for and he took the time to explain the different mattresses and advised us to take our time/using the pillows provided. He took the time to inform us of the features and benefits and once I'd decided on the mattress I wanted to purchase, we sat down and he explained the order process/additional items/purchase options. We never felt rushed and built a rapport during our time there. My daughter also ended up purchasing a new bed and the same mattress that I'd ordered which was a double bonus. Niall is a credit to your organisation and I wouldn't hesitate to recommend him or your store.
May 17, 2025
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for the amazing review! We are so glad that Niall was able to provide you with excellent customer service and help you find the perfect mattress and bed for your needs. We take pride in ensuring our customers have a comfortable and stress-free shopping experience. We appreciate your support and look forward to serving you again in the future!
Excellent
The delivery men were excellent. Very polite and helpful. Mick and kelvin even offered to come back if I wass struggling.
Hubbys back had gone. I managed but it was a lovely gesture
May 15, 2025
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thank you so much for your kind words about our delivery team! Mick and Kelvin are truly dedicated to providing exceptional service, and we're glad they could make your experience even better. We hope your husband feels better soon and please don't hesitate to reach out if you need any additional help. 🚚🙌 #customerappreciation #excellentservice
Store staff were lovely and helpful.
April 29, 2025
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for the kind words! Our staff takes pride in providing exceptional customer service and we are thrilled to hear about your positive experience. We look forward to seeing you again soon! 😊 #customerlove #excellentservice
Delivery folk were very efficient &…
Delivery folk were very efficient & careful & did a great job
May 7, 2025
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for taking the time to leave such a positive review! Our delivery team takes great pride in their work and we are happy to hear that they provided exceptional service. We appreciate your business and hope to serve you again in the future. #HappyCustomers #EfficientService #GreatTeam
What I liked about Bensons was the great service
What I liked about Bensons was that we were left alone to browse at our leisure while staff were on hand to assist us when required. We were served by a man named Phil who was very friendly and helpful.
April 25, 2025
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for choosing Bensons! Our top priority is to provide a relaxed and enjoyable shopping experience for our customers. We're glad Phil's service met your expectations and we hope to see you again soon!
Sleep well,
Team Bensons💜
Great place to visit staff were…
Great place to visit staff were brilliant friendly and helpful left you to browse and try the beds out
April 22, 2025
Unprompted review
Reply from Bensons For Beds - Ashton Under Lyne
Thank you for your kind words! We strive to provide exceptional customer service and a welcoming atmosphere. We're delighted to hear that you had a great experience at our store.
Sleep well, Team Bensons💜
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