We can only talk about the sales part so far. Your salesperson Jocelyn was excellent. Spent a lot of time with us explaining all the different mattresses on offer. Couldn’t have been any better! 10/10... See more
Company replied
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
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We can only talk about the sales part so far. Your salesperson Jocelyn was excellent. Spent a lot of time with us explaining all the different mattresses on offer. Couldn’t have been any better! 10/10... See more
Company replied
Jocelyn helped me choose a single bed for a 5 year old. She made it so much easier for me to decide as she explained the difference between the beds/mattresses I was looking at. There was no pressu... See more
Company replied
Store staff (Eric) very patient & helpful when I said what I needed from a bed. No problem when I needed to change delivery date. Kept informed re delivery. Delivery bang on time, courteous men had... See more
Company replied
Knowledgeable respectful staff member. He did give us the best option that suited us. Did not hurry us and explained everything really well. Thank you
Company replied
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Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, United Kingdom
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Great service. Not pushed just left to browse and then came over to see if they could help .

Reply from Bensons For Beds - Ayr
The shop messed up my order but customer service dealt with the problem immediately and made the the problem better straight away and the person I dealt with was brilliant right down to the customer service manager so thanks to them i shall give them excellent customer service

Reply from Bensons For Beds - Ayr

Reply from Bensons For Beds - Ayr

Reply from Bensons For Beds - Ayr
Jocelyn was extremely good at understanding what we were looking for and pointing us to the bed etc. that best suited our needs. She made the process very easy.

Reply from Bensons For Beds - Ayr
From going into Bensons for Beds until having my Base delivered your service was “1st Class” the Gentleman who advised me to the delivery Young Men I can’t praise them enough. The base itself is perfect and the quality brilliant, THANK YOU.

Reply from Bensons For Beds - Ayr
Very good experience.
Helpful staff that knew what they were talking about and didn’t put pressure on me buying anything.
Good quality products that wasn’t overly priced and the delivery cost was very reasonable.
Would definitely go there again if I needed another purchase of bed or mattress and recommend them to family and friends.

Reply from Bensons For Beds - Ayr
Was really an informative chat we had with the stuff at the shop

Reply from Bensons For Beds - Ayr
Excellent service and guidance from Eric. He was very professional, helpful and knowledgeable about the products in the showroom. We are now looking forward to receiving our new mattress.

Reply from Bensons For Beds - Ayr
As a first time buyer. Our assistant's Paul & Chris were fantastic. Friendly from the get go. We told Paul what we were looking for and he was straight up showing us all kinds of beds. Detailing each one as we went. He was very understanding and most importantly, he listened to what we wanted. There was no over selling by any means. We felt really relaxed and we spent two hours talking about all types of beds and what we liked/disliked. Finally we picked our bed and have no regrets. We payed for the installation along with the care kit. Everything was given in detail and explained really well. The deliverymen managed to set up the bed within 45 minutes. Every bolt/nut is on tight. There's no wobbling or over tightening. They built it very well.
I've never paid for a proper bed before. It was always from online. And over the years my body has suffered. I personally suffer Fibromyalgia (Chronic Pain). And to be able to sleep on a proper bed is a relief. They take illness's into account also. Which is great to see. It's always been a trust thing with me. But now knowing they delivered everything they sought out to do for us. I'd recommened and buy from Bensons For Beds again.
As a customer, I hope you get the same experience as we did. For future employers, I hope you get the same training Paul & Chris have had over the years. As it shows they're passionate on what they do. Ultimately they love helping people. So for that, they get a big 5 stars.
Thank you Paul & Chris!

Reply from Bensons For Beds - Ayr
Our visit was a bit of a whim. We were intending to buy a new mattress and went in to have a look. We tried out various ones. The assistant was friendly, courteous and was knowledgeable. We eventually found a mattress we were happy with and the extra discount deal settled it. So we bought it. The service was well explained and was excellent

Reply from Bensons For Beds - Ayr
Our salesman Paul was very good in explaining the different types of mattresses and we took the test to see which firmness we preferred. Straight away he showed us to the mattress which we eventually bought. He was very pleasant and did not rush our decision.

Reply from Bensons For Beds - Ayr
Rep couldn't be more helpful good customer service

Reply from Bensons For Beds - Ayr
John is a great salesman extremely pleasant and helpful listened to what was required and could point me in the right direction even looked up my last purchase to get me exactly what I wanted. A credit to your company

Reply from Bensons For Beds - Ayr
Smooth personal experience. If anything too much repeated information by text and email.

Reply from Bensons For Beds - Ayr
Paul was really understanding, really patient, listened to what we were looking for then helped us decide by showing us the different mattresses that would suit our needs.
He was kind, considerate & very helpful. Excellent service, thank you xx

Reply from Bensons For Beds - Ayr

Reply from Bensons For Beds - Ayr
Quality and style of ottoman bed frame. Looked in the shop then ordered online when I made up my mind what frame I wanted. Choice of bed frames was good. Staff in shop were very helpful.

Reply from Bensons For Beds - Ayr
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