review . We were ordering on behalf of a disabled friend, Sue & the team were very helpful in finding what we hope will be a comfortable bed for him. We were pleased to be able to get the full bed,... See more
Company replied
Location
Switch locationUnit 3 Hindpool Retail Park, Hindpool Road, LA14 2PD Barrow In Furness, Cumbria, GB
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See what reviewers are saying
Buying a bed was a great experience,the staff were very helpful finding us the correct type of bed then showing us what was available through the price ranges. We also left the shop with new pillows a... See more
Very helpful staff in store, good advice given, flexible method of payment, easy to chose a convenient delivery date and mattress delivered on time. Just disappointed that I couldn't collect the mattr... See more
Company replied
Barrow in furness store Sue was fantastic explained everything to us. We wanted a new mattress already knew we wanted a Hypnos,Sue told us about toppers,springs different layers. Job done bought await... See more
Company replied
Company details
About Bensons For Beds - Barrow-in-Furness
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Hindpool Retail Park, Hindpool Road, LA14 2PD, Barrow In Furness, Cumbria, United Kingdom
- 1229877067
4.8
Excellent
296 reviews
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Excellent customer service
Staff were knowledgeable, helpful and polite. Nothing was too much trouble and everything sorted without hassle. Delivery was as promised and the men helpful and courteous.
January 15, 2026
Unprompted review
Reply from Bensons For Beds - Barrow-in-Furness
We're happy to hear our team was knowledgeable, helpful, and polite, making everything hassle-free for you. We're also glad the delivery was smooth and courteous. Thank you!
The salesman ( Brandon) at Bensons…
The salesman ( Brandon) at Bensons Barrow-in-Furness was very helpful when buying our mattress. Delivery was excellent and our new mattress is brilliant. All in all very happy with Bensons.
January 9, 2026
Reply from Bensons For Beds - Barrow-in-Furness
We’re so glad Brandon gave you such helpful service at Barrow-in-Furness and that delivery was excellent! Enjoy your brilliant new mattress 💜 Thank you for your positive review - Lauryn at Customer Care
The staff made this a 5* review
The staff made this a 5* review. Benson's for Beds in Barrow-in-furness is where I called into to see if they had some furniture i had seen online. They didnt have it but the friendliness of the staff made me go back into store once I had measured up and order through them instead of online. Such a great experience and would make me go back again if needed.
January 8, 2026
Reply from Bensons For Beds - Barrow-in-Furness
We're happy to hear that our team's friendliness made your experience so positive! It's great that you chose to order with us. Thank you for your positive review – Lauryn at Customer Care 💜
Well informed
Well informed, friendly staff who gave us time to make the purchase
January 7, 2026
Unprompted review
Reply from Bensons For Beds - Barrow-in-Furness
We appreciate your feedback. We're so glad our well-informed, friendly staff gave you time to decide on your purchase! Thank you for your positive review – Lauryn at Customer Care 💜
Helpful staff member with good…
Helpful staff member with good knowledge of products.
December 31, 2025
Reply from Bensons For Beds - Barrow-in-Furness
We appreciate your feedback and are so happy to hear that our staff was helpful and knowledgeable regarding our products. Thank you for your positive review – Lauryn at Customer Care 💜
Very helpful young man not pressured…
Very helpful young man not pressured had time to look at other mattresses
December 26, 2025
Reply from Bensons For Beds - Barrow-in-Furness
We're happy to hear that you had a positive experience and appreciated the helpful service and relaxed atmosphere while choosing a mattress. Thank you for your review - Lauryn at Customer Care
Reply from Bensons For Beds - Barrow-in-Furness
We're delighted you're happy with our service, product, and price. Thank you for sharing your positive experience with us!
Excellent knowledge and assistance from…Brandon
Excellent knowledge and assistance from Brandon in store. Friendly, helpful and professional
November 19, 2025
Unprompted review
Reply from Bensons For Beds - Barrow-in-Furness
We're happy to hear that you found our team member's expertise so helpful! We appreciate you taking the time to share your positive experience with us.
Sue is fabulous.
We have bought from bensons in barrow on several occasions now and always dealt with sue. This occasion was for a tempur mattress,Sue is amazing, knowledgeable and very professional.
November 23, 2025
Reply from Bensons For Beds - Barrow-in-Furness
We're happy to hear that you had an amazing experience with our team! We appreciate your positive feedback regarding the service you received during your Tempur mattress purchase.
Local Barrow store staff amazing
The staff at the Barrow Branch are extremely helpful and knowledgeable. They took the time to explain all of the different options available, and I did not feel rushed at any point or any pressure to buy. Great service, thank you.
November 16, 2025
Reply from Bensons For Beds - Barrow-in-Furness
We appreciate your feedback regarding the Barrow Branch! We're happy to hear that the team was helpful and knowledgeable, taking the time to explain the options without any pressure. Thank you,
Megan at Customer Care
Great customer service
We had really good service from Sue and her colleague, they were really friendly and knowledgable about the products and really helpful with our purchase. Great selection of mattresses and we’re very happy with our purchase. Definitely recommend!
November 16, 2025
Unprompted review
Reply from Bensons For Beds - Barrow-in-Furness
We appreciate you sharing your experience with us Tom! We're happy to hear that our team's friendliness and product knowledge, along with our mattress selection, met your expectations and that you're happy with your purchase. Thank you for recommending us,
Megan at Customer Care
Sue was excellent with us
Sue was excellent with us. Tried the computer bed (found out I have a LOT of pressure points!) And we came away with exactly the mattress order we wanted
November 15, 2025
Unprompted review
Reply from Bensons For Beds - Barrow-in-Furness
We're happy to hear that you had such a positive experience and that our team member was so helpful. It's great you discovered the perfect mattress for your needs. Thanks for your feedback,
Megan at Customer Care
Brandon at Barrow in Furness branch
Brandon at Barrow in Furness branch, was really helpful in assisting me to make amendments to my order. He went out of his way to explain and even reorder for. Was very happy for such a service
November 13, 2025
Unprompted review
Reply from Bensons For Beds - Barrow-in-Furness
We're happy to hear that you received such helpful service. We appreciate you mentioning the assistance you received in making changes to your order. Thank you for your positive feedback,
Megan at Customer Care
New Mattress
Great experience store had good display, clear detail and pricing, store assistant not pushy and knowledgeable. Purchase made with 15 mins of entering the store. Delivery went really smoothly with regular communication. Jamie and Steven did a great job delivering the mattress to the room it was needed and collecting my old one. Genuinely recommend this store in Barrow. Shop local.
October 21, 2025
Reply from Bensons For Beds - Barrow-in-Furness
We appreciate your positive feedback! We're happy to hear that you found our store well-displayed and our staff helpful. We're also glad the delivery went smoothly. Thank you for recommending our store,
Megan at Customer Care
Staff were really lovely and very…
Staff were really lovely and very helpful. Came out with the perfect mattress. Thank you 😊
October 7, 2025
Reply from Bensons For Beds - Barrow-in-Furness
Thank you for your kind words! We’re so pleased our team helped you find the perfect mattress. Enjoy! 😊
Best Wishes,
Megan
The Bensons for Beds Care Team
Reply from Bensons For Beds - Barrow-in-Furness
We're happy to hear that you had such a restful night. Thank you for sharing your positive experience with us!
Thank you,
Lauryn at Customer Care.
Would use again 5*
Everything ran smoothly from choosing (staff really helpful) to ordering and delivery
September 19, 2025
Reply from Bensons For Beds - Barrow-in-Furness
We appreciate your positive feedback. We're so happy that everything, from our helpful staff to ordering and delivery, went smoothly for you!
Thank you,
Lauryn at Customer Care.
Fantastic expert advice from Sue in the…
Fantastic expert advice from Sue in the Barrow store, she is wonderful ! Perfect Customer Service …she also sold us our previous perfect bed 9 years ago ! I highly recommend this store.
September 14, 2025
Unprompted review
Reply from Bensons For Beds - Barrow-in-Furness
We're happy to hear that you had such a positive experience in our store. It's great to know that you received expert advice and perfect customer service. Thank you for recommending us!
Thank you,
Lauryn at Customer Care.
Reply from Bensons For Beds - Barrow-in-Furness
We appreciate you sharing your experience! We are so glad you found our staff professional and friendly during your visit.
Best Wishes,
Megan at Customer Care
Friendly and helpfull delivery driver…
Friendly and helpfull delivery driver and assistant
September 5, 2025
Reply from Bensons For Beds - Barrow-in-Furness
We are so happy to hear that our delivery team was friendly and helpful! We appreciate your positive feedback and your time.
Take care,
Megan at Customer Care
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