We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... See more
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Really good experience using Bensons for the first time. The sales person in Beckton (Jay) was really knowledgeable about the products, and not pushy with sales at all. Delivery was on the day specifi... See more
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At the Beckton store, the staff were friendly. The service we received from Sharice, in particular, really made the experience easier. She approached us to check if we had any queries and provided add... See more
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Jay at the Beckton branch was fantastic! I found my dream bed and mattress with him on the 27th June. It was difficult to find my dream bed in the delivery time we needed but Jay managed to do that... See more
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Company details
About Bensons For Beds - Beckton
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
- 2085070533
4.7
Excellent
226 reviews
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Service has been great throughout
Service has been great throughout. Everything went smoothly from ordering to delivery. I ordered a firm mattress and it is exactly as expected.
April 17, 2026
Unprompted review
Reply from Bensons For Beds - Beckton
We appreciate your fantastic feedback! It's great to hear that our service was helpful and that your firm mattress is exactly what you wanted.
Thank you for your positive review – Lauryn at Customer Care 💜
Helpful staff good experience.
March 26, 2026
Reply from Bensons For Beds - Beckton
Thank you! We’re glad you had a good experience with our helpful team 😊
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again,
Megan | Customer Care Specialist!✨
Reply from Bensons For Beds - Beckton
We appreciate your feedback regarding our staff and the service provided to you; we are so glad you were happy with your experience.
Team Bensons
Beautiful bed at a great price…
Great value good quality bed at a good price!
Friendly helpful staff , not pressing me to make the sale ! I had been looking for a bed for many months - then this came up !
Good experience overall!
April 7, 2026
Reply from Bensons For Beds - Beckton
Sal,
We're delighted you found a good quality bed at a great price! It's wonderful to hear our staff were helpful and not pushy. We're so glad you had a good experience after your long search.
Team Bensons - Jessica
Very Professional and Proactive
The staff was very helpful, professional and proactive.
April 7, 2026
Reply from Bensons For Beds - Beckton
Thank you for your kind feedback! We’re really pleased to hear our team was helpful, professional, and proactive throughout your experience.
Hope to see you again in the future,
Megan | Customer Care Specialist💜
A very happy sleeper
From purchase all the way to delivery, the experience exceeded my expectations. The day after purchasing my bed & mattress I saw the same items on the bensons website for slightly cheaper than what I paid due to an online promotion. The team wasted no time in finding a way to price match and successfully managed to do so which led to me saving about £80. For that I can’t thank them enough. On the day of purchase i was given the space to browse, review my choices and even reassess bed frames/mattresses before making the ultimate decision. Thank you to the entire team.
March 1, 2026
Unprompted review
Reply from Bensons For Beds - Beckton
We’re delighted to hear that your experience—from purchase right through to delivery—exceeded your expectations. It’s wonderful to know our team was able to honour the online promotion and secure a price match for you, ensuring you received the best possible value. We’re also pleased that you had the space and support to browse, compare options, and make the right decision at your own pace. Thank you for taking the time to share such thoughtful feedback with us.
💜 Thank you for your positive review – Lauryn at Customer Care
I purchased our beds & wardrobes from…
I purchased our beds & wardrobes from the Beckton Store. Ayesha helped me greatly to choose the best for us. She is a professional with great understanding of the customers needs. I was made to feel comfortable and took care off. I recommend the store & Ayesha.
March 23, 2026
Unprompted review
Reply from Bensons For Beds - Beckton
Thank you so much for your lovely review! We’re delighted to hear Ayesha was able to help you find the perfect beds and wardrobes. Her professionalism and understanding of customer needs truly shine, and we’re so glad you felt comfortable and well looked after. We really appreciate your recommendation — thank you for choosing our Beckton store,
Megan at Customer Care🌟
Adam and James were very helpful and…
Adam and James were very helpful and efficient in delivering our items.
Thank you.
And Cheriene, at the Beckton branch , was very pleasant, knowledgeable and very helpful.
The Sealy Extra firm mattress is good quality and very reasonable.
March 21, 2026
Reply from Bensons For Beds - Beckton
Thank you! Great to hear Adam and James were so helpful and efficient with your delivery. We really appreciate your feedback,
Megan at Customer Care💜
Great range & service
Great range of mattresses & beds. Customer service was excellent. We were helped by Ayesha, she did a great job of explaining all our options on mattresses & ways to pay. Very polite and friendly service. Would definitely recommend Bensons to friends & family.
March 18, 2026
Unprompted review
Reply from Bensons For Beds - Beckton
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear you were impressed by the great range of mattresses and beds, and even happier that the customer service was excellent.
We truly appreciate your recommendation — it means a lot to us.
Thank you for choosing us, and for sharing your experience with friends and family,
Megan at Customer Care! 💜
The personalised attention from Sharia…
The personalised attention from Sharia made me feel incredibly valued. The attention to detail in her service really set this experience great
March 16, 2026
Reply from Bensons For Beds - Beckton
Thank you so much for your lovely feedback Mrs Chongo! We’re delighted to hear that Sharia’s personalised attention made you feel truly valued. Her attention to detail and dedication to great service really make a difference, and she’ll be thrilled to know she helped create such a positive experience for you. We really appreciate you sharing this,
Megan at Customer Care! 😊✨
The delivery staffs were amazing
The delivery staffs were amazing. Their human relationship was great I really enjoyed their company
March 21, 2026
Reply from Bensons For Beds - Beckton
Thank you so much! We’re really glad to hear the delivery team were amazing. It’s wonderful to know their friendliness and great people skills made the experience so enjoyable for you. We truly appreciate your feedback,
Megan at Customer Care! 😊✨
Reply from Bensons For Beds - Beckton
Thank you for taking the time to leave a review
Team Bensons - Jessica
Very very good customer service…
Very very good customer service (Cheriene and her team colleagues at Becton branch), delivery team(Dean&Yannick)are very polite and professional. Quality of bed and mattress worth every penny. We are so happy with this 160×200 special order.
March 7, 2026
Reply from Bensons For Beds - Beckton
Mr Yang,
We appreciate your wonderful feedback! We're so happy to hear about the excellent customer service you received and that the delivery team were polite and professional. It's great to know you feel the bed and mattress are worth every penny.
Team Bensons
The delivery guys were fantastic,and my…
The delivery guys were fantastic,and my bed frames is very lovely.
February 25, 2026
Unprompted review
Reply from Bensons For Beds - Beckton
Really appreciate your feedback! Delighted the delivery team looked after you and that your bed frame is just what you wanted. Until next Until next time, take care,
Megan at Customer Care!⭐
Would definitely recommend
Great salesman, did not feel rushed or pushed to buying anything. Gorgeous bed delivered on time and expertly put together
February 21, 2026
Reply from Bensons For Beds - Beckton
We're happy to hear you had a great experience with our salesperson and felt no pressure. It's also great your gorgeous bed was delivered on time and expertly assembled!
Thanks again for your support—it means a lot!
Megan at Customer Care
I just love Benson for beds
I just love Benson for beds, their customer service is always great. I have bought 3 beds, headboards and a good quality mattress from them in the last 13 months. The prices are reasonable especially with the 25% discounts.
Janet Ben
Redbridge, Essex
February 13, 2026
Reply from Bensons For Beds - Beckton
hank you so much for your lovely feedback! We’re thrilled to hear you’ve had such consistently great customer service with us. It means a lot to know you’ve chosen Bensons for Beds for three beds, headboards, and a quality mattress in just over a year. We’re delighted that you’ve found our prices reasonable — especially with the 25% discounts. We truly appreciate your loyalty and support,
Megan at Customer Care
Really good experience using Bensons…
Really good experience using Bensons for the first time. The sales person in Beckton (Jay) was really knowledgeable about the products, and not pushy with sales at all. Delivery was on the day specified, and arrived earlier than the time slot which suited us fine. Delivery persons both friendly, and carried the items upstairs and left them in space as asked. Even took their shoes off when entering the house without being asked. Great communication and service overall. And we are very happy with our purchase.
February 16, 2026
Unprompted review
Reply from Bensons For Beds - Beckton
We're happy to hear you had a good first experience! It's great to know the salesperson was knowledgeable and not pushy, and that the delivery was prompt and courteous. We appreciate your feedback and are glad you're happy with your purchase.
Stewart - Team Bensons
Great service
February 6, 2026
Reply from Bensons For Beds - Beckton
We are happy to hear that you had a positive experience with our great service and communication. Thank you for your feedback!
Excellent Throughout.
Great advice from showroom. Great aftersales. Delivery guys fantastic.
January 30, 2026
Reply from Bensons For Beds - Beckton
We're happy to hear you received great advice and aftersales support. We appreciate you noting the delivery team's fantastic service!
Thanks again for your support—it means a lot!
Megan at Customer Care
Reply from Bensons For Beds - Beckton
We're so glad our staff was helpful and competent! We appreciate your positive feedback and are happy to assist you.
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