Bensons For Beds - Bishop Auckland Reviews 

Everything was spot on from ordering to when goods were delivered

When we entered the store we were greeted by a member of staff in a friendly manner who came across as knowledgeable and professional. After explaining the benefits of the beds that we were considering she left us to our own devices to peruse while being on hand with further information when required.

They made the complicated process of choosing and installing the right bed for an elderly lady seamless

From going to the shop to them delivery was 5 star would highly recommend to friends and family Thankyou

Great service well informed happy to help very nice staff would definitely recommend

From initial questions to the beds delivery we were kept informed of progression of the order and delivery All the staff we had dealings with were polite and friendly with good knowledge of the product A pleasure to deal with Thank you

Very helpful staff with lots of good advise

Great product and delivered on time, thank you

Excellent friendly customer service and helpful advise given in choosing the mattress. Received a delivery time slot 2 days before and the mattress was delivered by 2 very pleasant helpful young men.
Would definately recommend Bensons. First class service.

Goods are great,delivery guys were great and put bed together quickly ,which is why the price I was given for installation for 5/10 mins of their time was extortionate.
Also spending that a amount delivery should have been free.

Great staff and great bed. The super king size t.v bed is brilliant. Lots of room for a weekend orgy. Maybe we should have bought a mattress protector. It’s a wee bit stained

We bought a new bed and matress from Bensons 8 years ago, Now time to change the matress. Called into a local outlet, used the comfort fitting system. Tested a few beds, found the right one. Got a good deal with a special offer. The sales person was helpful and explained everything.
Delivery was not as soon as we had hoped due to not delivering over weekends and staggered days over 2 weeks. Had to plan around personal holidays for delivery.
The delivery guys Mac & Daz were very professional and super fast. Respectful of our home and took away our old matress.
The entire experience with Bensons has been very positive, which is why we returned.

Brill mattress great nights sleep .
Great costumer service from start to finish ,
Thanks guys

All the staff and personnel involved from the Sales team to the construction and delivery were really helpful, they were all extremely knowledgeable. Thank you to Steph Jemma, Mac & Daz.
I would highly recommend this branch for a total all round customer care experience.
Thank you
Hazel & George

Great friendly service from Stephanie. Very patient and not at all pushy. A credit to your outfit.

I thought about buying a bed on line but nothing beats talking to a real person and being able to test the product. The store was local to me and I enjoyed chatting to Steph who was very helpful. There was a lot of choice and I was left to make up my mind without pestering!

I was looking for a spacific type of bed and have been looking for while and found the perfect bed at bensons and great vallyou for the money far best deal around for a kingsize otaman bed the staff and customer service brilliant

From our visit to the showroom in Bishop Auckland where we were given great advice and help from the pleasant and friendly staff to the delivery guys who brought the bed our experience was excellent.

We used the Bishop Auckland store. As soon as we walked in we were greeted by Steph, she went above and beyond her duties to ensure we got the right bed with correct level of support She was friendly, professional, polite and full of knowledge about the beds. A credit to the company. Thanks Steph.