Bensons For Beds - Bishopbriggs Reviews 

357
TrustScore 5 out of 5

4.8

Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB


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Rated 5 out of 5 stars

We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... See more

Rated 5 out of 5 stars

We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even althoug... See more

Company replied

Rated 5 out of 5 stars

Salesman took time to listen, allowed us to try out mattresses and find the correct one. We were allowed to take our time and discuss, ask questions, and there was no pushing us to make mind up quickl... See more

Company replied

Rated 5 out of 5 stars

This was an excellent buying experience considering we only went in to look at what I had seen online. We were welcomed to the store within a minute or so by Barbara. I explained we already had a... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Bishopbriggs

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, United Kingdom

  • 1417724715

4.8

Excellent

TrustScore 5 out of 5

357 reviews

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4.8

All reviews

(357)

25,578 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you

All went well Stewart in showroom was very good .Chris and Richard were very courteous and pleasant doing the delivery Thank you

June 19, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased our showroom colleague was very good and our delivery team was courteous and pleasant. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Expert advice given in store

Expert advice given in store. Kept informed once order placed. Delivery men arrived on time and made the changeover very smooth. All in all a pleasent experience all round.

May 28, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased you received expert advice, timely updates, and a smooth changeover. Thank you for your wonderful feedback!

Team Bensons

Rated 5 out of 5 stars

excellent buying experience…

This was an excellent buying experience considering we only went in to look at what I had seen online.
We were welcomed to the store within a minute or so by Barbara. I explained we already had a sealy posturepedic mattress which we had purchased from bensons many years ago - 12 to be exact - and wanted something similar .
She helped us choose the most suitable firmness for us and showed us 3 different mattresses, including the sealy. She knew when to step away to give us time on our own to decide what we felt was best for us.
She was very thorough and explained every fully.
Excellent customer service.

June 4, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear that your buying experience was excellent and that our team provided such thorough and helpful service. It's wonderful that we could assist you in finding the perfect mattress. Thank you for your kind words.

Team Bensons

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful . Marion was very informative and offered good advice . Bought hip hop bed very comfortable and well made product . Excellent value for money . We have purchased a few of these beds over the years.

June 4, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased you had a great experience with us! It's wonderful our team was helpful and you're happy with your comfortable, well-made bed. Thank you for your continued loyalty!

Team Bensons

Rated 5 out of 5 stars

Stewart and Gillian were a great help…

Stewart and Gillian were a great help when choosing our new mattress. We did the sleep assessment first which was interesting and they were very patient while we tried out and spent time on a range of mattresses to make sure we chose the right style and size for us, they were understanding, friendly and professional throughout.
Stewart then managed to put together a good offer for us and we purchased our mattress in store. We were offered a very quick delivery date and have been kept up to date by emails since ordering, they also offer a blue light discount in store and online which is great! Stewart also walked us through some great bed options which was helpful.
The store was clean, well presented and organized too.
Thanks again!

June 2, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear you had such a positive experience choosing your new mattress with us. It's wonderful to know our team made you feel comfortable and confident in your choice. We appreciate you highlighting the excellent service you received!

Team Bensons

Rated 5 out of 5 stars

Excellent service and products.

Fantastic Customer service as always. Never been disappointed with their products. Due to this, I’m a returning customer. Highly recommend.

May 30, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased you consistently receive fantastic customer service and love our products. We truly appreciate your continued loyalty and recommendation!

Team Bensons

Rated 5 out of 5 stars

A Good Nights Sleep at Last

Stewart spent a lot of time guiding me to what mattresses were suitable to my needs.
Didn't feel I was pushed into buying an expensive mattress but got the right one which was very comfortable.
Look forward to having a good night's sleep at last.

May 16, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear our team guided you to the perfect mattress for your needs without any pressure. It's wonderful that you found it very comfortable, and we hope you enjoy many nights of restful sleep!

Team Bensons - Jess

Rated 2 out of 5 stars

We ordered a mattress and bed frame…

We ordered a mattress and bed frame from the store. We queried the price at the time as it was about £300 less than we were expecting. We were advised that the store assistant had found a better deal . I checked when I got home and a thinner mattress had been ordered. This was corrected the same day. I also checked the name of the bedframe matched. What I discovered a week later was that there were 2 bed frames with the same name. And the wrong one had been ordered!! To be fair this was also sorted in store within 48 hours later. Given the issues we had we phoned to check that we had the dismantle service for our existing bed which they confirmed we had. However on the day of delivery the men delivering weren’t too happy with my husband as they said we didnt have that service. My husband told them to call the store and left them to get on with it. This too was sorted but 3 errors on 1 order was a bit stressful

May 14, 2026
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Reply from Bensons For Beds - Bishopbriggs

We appreciate you taking the time to share your experience with us. We are sorry to hear about the multiple issues you encountered with your mattress and bed frame order, including the incorrect items and the confusion regarding the dismantle service. We are reviewing your feedback to prevent similar situations in the future.

Team Bensons

Rated 5 out of 5 stars

Superb service from order to deliery

Superb service from order to deliery. Lovely friendly knowledgable staff and wonderful delivery men. Love ye all xx.

May 4, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so happy to hear you had such a wonderful experience from order to delivery! Thank you for your kind words about our staff and delivery team.

Team Bensons - Jess

Rated 5 out of 5 stars

Good Communications

The process from being advised by Gillian in the showroom to signing the finance was very smooth. Communications were very clear. I am confident that the delivery and assembly will also be on schedule.

May 12, 2026
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Reply from Bensons For Beds - Bishopbriggs

That’s great to hear! 😊 Gillian will be so pleased—smooth, clear, and stress-free from the start. Thanks for the lovely feedback✨

Rated 5 out of 5 stars

Staff member was so helpful & made the…

Staff member was so helpful & made the whole experience of buying a bed enjoyable

May 7, 2026
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Reply from Bensons For Beds - Bishopbriggs

That’s great to hear! 😊 We’re so glad our team made buying your bed such an enjoyable experience. Friendly, helpful service makes all the difference—thank you for sharing your lovely feedback! ⭐

Rated 5 out of 5 stars

Benson for Beds is the place to go.

From start to finish everything was perfect.
I purchased my bed in the Bishopbriggs store, I would like to Thank Barbra who went beyond to help me.
The delivery was on time and the guys were very helpful and mannerly.
I have used Benson for beds before and I would not go anywhere else.

May 8, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're delighted to hear that everything was perfect from start to finish during your recent purchase at our Bishopbriggs store. It's great to know that our team member went above and beyond to assist you, and that the delivery was on time with helpful staff. We appreciate your continued loyalty!

Team Bensons

Rated 5 out of 5 stars

Great experience

Delivery arrived on time. Men put the bed together quickly, showed me how it worked and left room tidy.

April 29, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that the delivery arrived on time and the assembly was quick and tidy. Thank you for your positive feedback; it means a lot to us!

Team Bensons

Rated 5 out of 5 stars

Good service and good quality beds.

We bought two single beds and mattresses, the prices were good.It was good that we bought the beds and Bensons said they could store them for as long as we needed which was helpful and gave us a chance to clear the room. When we agreed the delivery it came on time and the delivery men were friendly and helpful.

April 30, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that you found good prices on your beds and mattresses! It's great that storing them until you were ready was helpful, and that the delivery was prompt and friendly. Thank you!

Team Bensons

Rated 5 out of 5 stars

Stressfree

Welcoming staff, knowledgable and very pleasant.

April 18, 2026
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Reply from Bensons For Beds - Bishopbriggs

Thank you for your feedback! We’re so pleased to hear our team made you feel welcome with their knowledge and pleasant approach.
Thank you for your positive review - Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Very good service

April 10, 2026
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Reply from Bensons For Beds - Bishopbriggs

Amazing—thanks for the good vibes!
We hope to welcome you back soon,
Megan | Customer Care Specialist💜

Rated 5 out of 5 stars

Good choices of quality makes.

Gillian was very helpful and guided us to the type of mattress we wanted.

March 23, 2026
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Reply from Bensons For Beds - Bishopbriggs

Thanks so much for your lovely feedback Heather! We’re delighted to hear Gillian was able to guide you to the perfect mattress. We’ll be sure to pass your kind words on to her,
Megan at Customer Care💜

Rated 5 out of 5 stars

Brilliant costumer service very very…

Brilliant costumer service very very helpful

March 16, 2026
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Reply from Bensons For Beds - Bishopbriggs

Brilliant to hear Mr Ross! ⭐ Our team will be buzzing to know they were super helpful. Thanks for the lovely feedback,
Megan at Customer Care

Rated 5 out of 5 stars

Absolutely amazing service and…

Absolutely amazing service and fantastic bed and mattress

March 9, 2026
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Reply from Bensons For Beds - Bishopbriggs

Thank you so much for your fantastic review! I’m really pleased to hear you received absolutely amazing service and that you’re delighted with your new bed and mattress. That’s exactly the experience we hope for all our customers, and it’s wonderful to know everything has met your expectations.
We’re so glad you had a great experience. Hope to see you again soon,
Megan at Customer Care

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