Bensons For Beds - Bishopbriggs Reviews 

374
•
TrustScore 5 out of 5

4.8

Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB

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Rated 5 out of 5 stars

Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... See more

Company replied

Rated 5 out of 5 stars

Very helpful. First time buying a bed so was unsure what we were looking for. Stewart went out of his way to help us and made the whole process feel easy and not once did we feel pressured or rushed i... See more

Company replied

Rated 5 out of 5 stars

The fix up team were polite helpful and friendly. The installation took apex 15mins from delivery to Installation the men took all the wrapping and cardboard away with them I/we were extremely plea... See more

Company replied

Rated 4 out of 5 stars

Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Bishopbriggs

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, United Kingdom

  • 1417724715

4.8

Excellent

TrustScore 5 out of 5

374 reviews

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4.8

All reviews

(374)

26,477 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff very helpful

Staff very helpful . Marion was very informative and offered good advice . Bought hip hop bed very comfortable and well made product . Excellent value for money . We have purchased a few of these beds over the years.

June 4, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased you had a great experience with us! It's wonderful our team was helpful and you're happy with your comfortable, well-made bed. Thank you for your continued loyalty!

Team Bensons

Rated 5 out of 5 stars

Stewart and Gillian were a great help…

Stewart and Gillian were a great help when choosing our new mattress. We did the sleep assessment first which was interesting and they were very patient while we tried out and spent time on a range of mattresses to make sure we chose the right style and size for us, they were understanding, friendly and professional throughout.
Stewart then managed to put together a good offer for us and we purchased our mattress in store. We were offered a very quick delivery date and have been kept up to date by emails since ordering, they also offer a blue light discount in store and online which is great! Stewart also walked us through some great bed options which was helpful.
The store was clean, well presented and organized too.
Thanks again!

June 2, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear you had such a positive experience choosing your new mattress with us. It's wonderful to know our team made you feel comfortable and confident in your choice. We appreciate you highlighting the excellent service you received!

Team Bensons

Rated 5 out of 5 stars

Excellent service and products.

Fantastic Customer service as always. Never been disappointed with their products. Due to this, I’m a returning customer. Highly recommend.

May 30, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased you consistently receive fantastic customer service and love our products. We truly appreciate your continued loyalty and recommendation!

Team Bensons

Rated 5 out of 5 stars

A Good Nights Sleep at Last

Stewart spent a lot of time guiding me to what mattresses were suitable to my needs.
Didn't feel I was pushed into buying an expensive mattress but got the right one which was very comfortable.
Look forward to having a good night's sleep at last.

May 16, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so pleased to hear our team guided you to the perfect mattress for your needs without any pressure. It's wonderful that you found it very comfortable, and we hope you enjoy many nights of restful sleep!

Team Bensons - Jess

Rated 2 out of 5 stars

We ordered a mattress and bed frame…

We ordered a mattress and bed frame from the store. We queried the price at the time as it was about £300 less than we were expecting. We were advised that the store assistant had found a better deal . I checked when I got home and a thinner mattress had been ordered. This was corrected the same day. I also checked the name of the bedframe matched. What I discovered a week later was that there were 2 bed frames with the same name. And the wrong one had been ordered!! To be fair this was also sorted in store within 48 hours later. Given the issues we had we phoned to check that we had the dismantle service for our existing bed which they confirmed we had. However on the day of delivery the men delivering weren’t too happy with my husband as they said we didnt have that service. My husband told them to call the store and left them to get on with it. This too was sorted but 3 errors on 1 order was a bit stressful

May 14, 2026
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Reply from Bensons For Beds - Bishopbriggs

We appreciate you taking the time to share your experience with us. We are sorry to hear about the multiple issues you encountered with your mattress and bed frame order, including the incorrect items and the confusion regarding the dismantle service. We are reviewing your feedback to prevent similar situations in the future.

Team Bensons

Rated 5 out of 5 stars

Superb service from order to deliery

Superb service from order to deliery. Lovely friendly knowledgable staff and wonderful delivery men. Love ye all xx.

May 4, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so happy to hear you had such a wonderful experience from order to delivery! Thank you for your kind words about our staff and delivery team.

Team Bensons - Jess

Rated 5 out of 5 stars

Good Communications

The process from being advised by Gillian in the showroom to signing the finance was very smooth. Communications were very clear. I am confident that the delivery and assembly will also be on schedule.

May 12, 2026
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Reply from Bensons For Beds - Bishopbriggs

That’s great to hear! 😊 Gillian will be so pleased—smooth, clear, and stress-free from the start. Thanks for the lovely feedback✨

Rated 5 out of 5 stars

Staff member was so helpful & made the…

Staff member was so helpful & made the whole experience of buying a bed enjoyable

May 7, 2026
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Reply from Bensons For Beds - Bishopbriggs

That’s great to hear! 😊 We’re so glad our team made buying your bed such an enjoyable experience. Friendly, helpful service makes all the difference—thank you for sharing your lovely feedback! ⭐

Rated 5 out of 5 stars

Benson for Beds is the place to go.

From start to finish everything was perfect.
I purchased my bed in the Bishopbriggs store, I would like to Thank Barbra who went beyond to help me.
The delivery was on time and the guys were very helpful and mannerly.
I have used Benson for beds before and I would not go anywhere else.

May 8, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're delighted to hear that everything was perfect from start to finish during your recent purchase at our Bishopbriggs store. It's great to know that our team member went above and beyond to assist you, and that the delivery was on time with helpful staff. We appreciate your continued loyalty!

Team Bensons

Rated 5 out of 5 stars

Great experience

Delivery arrived on time. Men put the bed together quickly, showed me how it worked and left room tidy.

April 29, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that the delivery arrived on time and the assembly was quick and tidy. Thank you for your positive feedback; it means a lot to us!

Team Bensons

Rated 5 out of 5 stars

Good service and good quality beds.

We bought two single beds and mattresses, the prices were good.It was good that we bought the beds and Bensons said they could store them for as long as we needed which was helpful and gave us a chance to clear the room. When we agreed the delivery it came on time and the delivery men were friendly and helpful.

April 30, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that you found good prices on your beds and mattresses! It's great that storing them until you were ready was helpful, and that the delivery was prompt and friendly. Thank you!

Team Bensons

Rated 5 out of 5 stars

Stressfree

Welcoming staff, knowledgable and very pleasant.

April 18, 2026
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Reply from Bensons For Beds - Bishopbriggs

Thank you for your feedback! We’re so pleased to hear our team made you feel welcome with their knowledge and pleasant approach.
Thank you for your positive review - Lauryn at Customer Care 💜

Rated 5 out of 5 stars

Very good service

April 10, 2026
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Reply from Bensons For Beds - Bishopbriggs

Amazing—thanks for the good vibes!
We hope to welcome you back soon,
Megan | Customer Care Specialist💜

Rated 5 out of 5 stars

Good choices of quality makes.

Gillian was very helpful and guided us to the type of mattress we wanted.

March 23, 2026
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Reply from Bensons For Beds - Bishopbriggs

Thanks so much for your lovely feedback Heather! We’re delighted to hear Gillian was able to guide you to the perfect mattress. We’ll be sure to pass your kind words on to her,
Megan at Customer Care💜

Rated 5 out of 5 stars

Brilliant costumer service very very…

Brilliant costumer service very very helpful

March 16, 2026
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Reply from Bensons For Beds - Bishopbriggs

Brilliant to hear Mr Ross! ⭐ Our team will be buzzing to know they were super helpful. Thanks for the lovely feedback,
Megan at Customer Care

Rated 5 out of 5 stars

Absolutely amazing service and…

Absolutely amazing service and fantastic bed and mattress

March 9, 2026
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Reply from Bensons For Beds - Bishopbriggs

Thank you so much for your fantastic review! I’m really pleased to hear you received absolutely amazing service and that you’re delighted with your new bed and mattress. That’s exactly the experience we hope for all our customers, and it’s wonderful to know everything has met your expectations.
We’re so glad you had a great experience. Hope to see you again soon,
Megan at Customer Care

Rated 5 out of 5 stars

Bed Reveiw

Bed Reveiw

Deborah in the Bishopbriggs store, was really helpful and went over and above to help find our right bed.

March 10, 2026
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Reply from Bensons For Beds - Bishopbriggs

Thank you so much for your lovely review! I’m delighted to hear that Deborah in our Bishopbriggs store was so helpful and went above and beyond to help you find the right bed. We love hearing when our colleagues make such a positive difference to a customer’s experience.
I’ll be sure to pass your kind words on to her — she’ll be thrilled,
Megan at Customer Care

Rated 5 out of 5 stars

Very easy process

Very easy process. Good information by Arthur at the showroom, ordering and payment was done and delivery happened exactly as promised. Communication was good throughout. It was refreshing that a company does what it says it will do with very little fuss.

March 7, 2026
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Reply from Bensons For Beds - Bishopbriggs

Thank you for your fantastic review! We’re delighted to hear the process was so easy from start to finish. It’s great to know Arthur provided clear information in the showroom and that ordering, payment, and delivery all happened exactly as promised. We’re also pleased communication was smooth throughout. It’s refreshing to hear feedback like this, and we truly appreciate your kind words,
Megan at Customer Care

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