Bensons For Beds - Bishopbriggs Reviews 

357
TrustScore 5 out of 5

4.8

Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB


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Rated 5 out of 5 stars

We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... See more

Rated 5 out of 5 stars

We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even althoug... See more

Company replied

Rated 5 out of 5 stars

Salesman took time to listen, allowed us to try out mattresses and find the correct one. We were allowed to take our time and discuss, ask questions, and there was no pushing us to make mind up quickl... See more

Company replied

Rated 5 out of 5 stars

This was an excellent buying experience considering we only went in to look at what I had seen online. We were welcomed to the store within a minute or so by Barbara. I explained we already had a... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Bishopbriggs

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, United Kingdom

  • 1417724715

4.8

Excellent

TrustScore 5 out of 5

357 reviews

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4.8

All reviews

(357)

25,679 reviews in the last 12 months

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Rated 5 out of 5 stars

Great job fitting my new bed

Great job fitting my new tv bed no problems brilliant service explained everything how to work the tv ten out of ten

February 9, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that the tv bed fitting went smoothly! It's great to know you found our service brilliant and the explanation helpful. Thank you for your perfect rating!

- Jessica at Team Bensons

Rated 5 out of 5 stars

Delivery etc on time

Delivery etc on time

February 9, 2026
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Reply from Bensons For Beds - Bishopbriggs

We appreciate your positive feedback! We are so glad you found the delivery positive.

Rated 5 out of 5 stars

Great service

Quick delivery
Comfortable bed
Easy to assemble.
Friendly delivery guys

February 5, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're so happy the delivery was quick, the bed comfortable and easy to assemble, and the delivery team friendly! We appreciate your feedback.

Rated 5 out of 5 stars

Such lovely guys who came to set up the…

Such lovely guys who came to set up the new bed. Two young guys (Taylor and Scott) being trained by the obviously experienced Stewart Gibson. Old bed removed, all rubbish and packaging removed. Very impressed.

January 30, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that you had such a positive experience with our team during your new bed setup. It's great to know the removal and disposal service met your expectations. Thank you for your feedback!

Rated 4 out of 5 stars

Explained a complicated subject very…

Explained a complicated subject very well. Would have been difficult without having read Which article before visit

January 24, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're glad our explanation was helpful in navigating the topic. We appreciate your feedback that the article prepared you well for your visit. Thank you!

Rated 5 out of 5 stars

Excellent customer service

Very knowledgeable staff, excellent customer service and a good range of beds to choose from.

January 23, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to know that you found our staff knowledgeable, and that you experienced excellent customer service and a good selection of beds.

Rated 5 out of 5 stars

Bensons Beds are great !

We had a problem with our mattress afte 18 months and investigated and replaced with no argument. The new mattress was delivered and the faulty one taken away no problem.

January 23, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that we resolved the mattress issue to your satisfaction! It's great to know the process was smooth. Thank you for your positive feedback.

Rated 5 out of 5 stars

Fantastic staff

Went with my elderly mum to the Bishopbriggs’s store and the staff were amazing with my mum and she got a great deal on the mattress.

January 26, 2026
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that our staff were amazing and that your mum got a great deal on the mattress. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Buying a bed.

Great service, knowledgeable staff member.No sales pressure and good product.

January 25, 2026
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Reply from Bensons For Beds - Bishopbriggs

We appreciate you taking the time to share your positive experience! We're happy to hear that you received great service from our knowledgeable staff.

Rated 5 out of 5 stars

Excellent

Excellent service from the choosing of our bed right through to delivery. Very pleased with experience overall.

January 23, 2026
Unprompted review
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Reply from Bensons For Beds - Bishopbriggs

We're so happy to hear that you received excellent service from the selection of your bed to its delivery! Thank you for your positive feedback about your experience.

Rated 5 out of 5 stars

Not sure my feedback went so I will…

Not sure my feedback went so I will leave it again just in case
Barbara from the Bishopbriggs branch was immensely helpful she understood my needs
The 40Day trial is also reassuring
This is my second buy I’d bought a mattress yrs ago so I knew I could trust Bensons

January 18, 2026
Unprompted review
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Reply from Bensons For Beds - Bishopbriggs

We appreciate you taking the time to leave your feedback. We're happy to hear that a member of our team was so helpful and that the trial period offers reassurance. It's great to know you trust us!

Rated 5 out of 5 stars

Very welcoming

Great service

January 9, 2026
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Reply from Bensons For Beds - Bishopbriggs

Thank you so much Mrs Ahrens! 😊 We’re delighted you received great service. Really appreciate you taking the time to share your feedback!
See you next time! Megan at Customer Care 😊

Rated 5 out of 5 stars
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Reply from Bensons For Beds - Bishopbriggs

We’re so glad our staff were extremely helpful – that’s what we aim for every time! 💜 Thank you for your positive review - Lauryn at Customer Care

Rated 5 out of 5 stars

New mattress

Very happy with our mattress buying experience at bensons with good service from knowledgeable staff. Delivery and uplift of old mattress was fast and I was reminded and updated on delivery day annd time often.

December 9, 2025
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear you were very satisfied with your mattress purchase, the staff's service, and the prompt delivery with updates. We appreciate your feedback!

Rated 5 out of 5 stars

Brilliant service

Brilliant service

September 16, 2025
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Reply from Bensons For Beds - Bishopbriggs

We're glad you enjoyed your experience with our service. Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

All round excellent customer service

December 11, 2025
Unprompted review
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Reply from Bensons For Beds - Bishopbriggs

We appreciate you sharing your experience with us and are so happy to hear you received excellent customer service.

Team Bensons

Rated 5 out of 5 stars

Great selection.

Salesperson was helpful and gave us time to choose as we were stuck on deciding between 2 different beds.
So many to choose from in the store.
They also have a good selection of bedside cabinets.

November 26, 2025
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Reply from Bensons For Beds - Bishopbriggs

We're glad you enjoyed your experience. It's great to hear that our salesperson was helpful and gave you the time you needed while choosing between beds. We appreciate your positive feedback on our selection.

Rated 5 out of 5 stars

Great Customer Service.

Arthur at Bensons for Beds in Bishopbriggs was very knowledgeable and patient with us to find exactly the bed and base we were looking for.
He took the time to listen and offer us a few options. Well done!

November 20, 2025
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Reply from Bensons For Beds - Bishopbriggs

We're happy to hear that you found exactly what you were looking for. We appreciate that our team member was knowledgeable and patient in helping you find the perfect bed and base. Thank you for your positive feedback,
Megan at Customer Care

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