I visited the Bolton store a few times, friendly store staff, available for questions and information. I ended up ringing to place my order and having realised I missed a good offer on my chosen bed... See more
Company replied
Location
Switch locationUnit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL Bolton, Lancashire, GB
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See what reviewers are saying
Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of... See more
Company replied
Customer service beyond expectations! From the sales team in the store who were patience personified in meeting our changing plans because of the wide choices available to the delivery team who ran... See more
No one was actively involving with the customers.but later one when we had decided on what we were buying Hawa a staff member explained everything in detail , offers available and etc. she was very go... See more
Company replied
Company details
About Bensons For Beds - Bolton
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, United Kingdom
- 1204385226
4.8
Excellent
377 reviews
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Amazing from start to finish
June 29, 2026
Reply from Bensons For Beds - Bolton
We are so pleased to hear that your experience with us was amazing from beginning to end. Thank you for sharing your positive feedback!
Team Bensons
Excellent customer service
Excellent customer service, staff were helpful but not pushy.
July 7, 2026
Reply from Bensons For Beds - Bolton
We're so pleased you experienced excellent customer service and found our staff helpful without being pushy. Thank you for your kind feedback!
I was helped by a gentleman named Phil…
I was helped by a gentleman named Phil and he was very patient with me. And didn’t pressure me at all
July 5, 2026
Reply from Bensons For Beds - Bolton
We're so glad to hear about your positive experience and that our team member was patient and helpful. Thank you for your kind words!
Good service in shop,and good…
Good service in shop,and good communication to keep me updated on the delivery.
July 5, 2026
Reply from Bensons For Beds - Bolton
We're so pleased you received good service in our shop and were kept updated on your delivery. Thank you for your kind feedback!
Reply from Bensons For Beds - Bolton
Thank you for your great feedback
Team Bensons
Very helpful and knowledgeable.Made us…
Very helpful and knowledgeable.Made us feel that we trusted his advise.
Explained all the deals on offer
June 29, 2026
Reply from Bensons For Beds - Bolton
We're delighted to hear that you found our team knowledgeable and helpful. It's wonderful that you felt confident in the advice provided and that all available options were clearly explained.
Team Bensons
The material selection was amazing and…
The material selection was amazing and the staff is also brilliant,
June 27, 2026
Reply from Bensons For Beds - Bolton
We're so pleased you found our material selection amazing and our staff brilliant. Thank you for your kind words!
Team Bensons
Excellent customer service from Hawa
Excellent customer service from Hawa, friendly and knowledgeable and we appreciated all her help! Thank you
June 20, 2026
Unprompted review
Reply from Bensons For Beds - Bolton
We're so pleased you received excellent customer service and found our team friendly and knowledgeable. Thank you for your kind feedback!
Team Bensons
Mattress comfortable but bed a bit…
Mattress comfortable but bed a bit high...learning to cope
June 19, 2026
Reply from Bensons For Beds - Bolton
We appreciate your feedback. We are glad you find the mattress comfortable.
Team Bensons
Great customer service
June 23, 2026
Reply from Bensons For Beds - Bolton
Thank you for your kind feedback!
Team Bensons
Reply from Bensons For Beds - Bolton
We're so pleased you're happy with your bed and our service. Thank you!
Team Bensons
Excellent company
Excellent company. Was very helpful, and a friendly service from all. Kept updated on delivery. So glad we made the purchase. Would definitely recommend Bensons for Beds.
June 8, 2026
Reply from Bensons For Beds - Bolton
We're so glad you're happy with our helpful, friendly service and delivery updates! Thank you for your recommendation.
Team Bensons
Professional Company throughout
From first walking into the store to receiving the order Bensons for Beds could not be more friendly and professional. I would recommend them 109%. Congratulations.
June 4, 2026
Unprompted review
Reply from Bensons For Beds - Bolton
We are so pleased to hear about your positive experience from start to finish. It's wonderful to know our team was friendly and professional. Thank you for your kind words!
Team Bensons
No one was actively involving with the…
No one was actively involving with the customers.but later one when we had decided on what we were buying Hawa a staff member explained everything in detail , offers available and etc. she was very good and good communication skills.
May 27, 2026
Reply from Bensons For Beds - Bolton
We appreciate your feedback and are glad to hear that a team member was able to assist you thoroughly with your purchase and available offers. We are always working to improve our customer interactions.
Team Bensons
We ordered our bed from Bensons and the…
We ordered our bed from Bensons and the delivery and set up was great .
May 24, 2026
Reply from Bensons For Beds - Bolton
We're so pleased your bed delivery and setup were great! Thank you for sharing your positive experience.
Team Bensons
Chloe was very very helpful and…
Chloe was very very helpful and customers service is amazing
All the staff are amazing
May 25, 2026
Reply from Bensons For Beds - Bolton
We're so pleased our team provided amazing service. Thank you for your kind feedback!
Team Bensons
Reply from Bensons For Beds - Bolton
We appreciate your feedback.
Team Bensons
Great customer service from in store to…
Great customer service from in store to delivery. Free gifts for product care. Very clear communications on the delivery schedule.
May 17, 2026
Reply from Bensons For Beds - Bolton
We're so pleased to hear you had great service from our team and clear communication about your delivery!
Team Bensons
The sales person was very informative…
The sales person was very informative and patient in any queries I had.
May 19, 2026
Reply from Bensons For Beds - Bolton
We're so glad our team was informative and patient with your queries. Thank you for your feedback!
Team Bensons - Jess
great man to deal with
May 12, 2026
Reply from Bensons For Beds - Bolton
Simple, smooth, and easy—love that! 😊 Thanks for the great feedback!
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