The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sa... See more
Company replied
Location
Switch locationUnit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB
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See what reviewers are saying
A positive experience with a friendly and knowledgeable staff member. Very pleased with my purchase of a small double bed and mattress. Kalem is a real credit to your team. Thank you.
Company replied
The salesperson Marcus was really helpful in understanding which bed frames and mattresses would be a good fit for us, and hit the perfect balance of useful advice and giving us space to test the vari... See more
Company replied
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... See more
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Company details
About Bensons For Beds - Brislington
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, United Kingdom
- 1179720382
4.9
Excellent
257 reviews
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Marcus from the Bridlington store was…
Marcus from the Bridlington store was extremely helpful. And the stand in manager I think her name was Jo. Thanks so much guys you were amazing!
September 2, 2025
Reply from Bensons For Beds - Brislington
We're happy to hear that you had such a positive experience! We appreciate you taking the time to recognise our team's dedication to providing excellent support.
Take care,
Megan at Customer Care
Friendly and informative
Kelly made the experience great. Very helpful. Wasn't pushy at all just simply asked if we needed any help in choosing a bed she would be on hand. We asked for her help and she was brilliant. A great asset to Bensons For Beds.
August 31, 2025
Reply from Bensons For Beds - Brislington
We're happy to hear that you had a great experience! It's wonderful that our team member was so helpful and made you feel comfortable while choosing a bed. We appreciate your feedback, Megan at Customer Care
Greeted by friendly staff & allowed to…
Greeted by friendly staff & allowed to browse without pressure but very helpful when needed.
August 26, 2025
Reply from Bensons For Beds - Brislington
We appreciate your feedback Sandra! We're glad our staff was friendly and helpful while respecting your browsing space. We aim to provide the best experience and hope you love your new order.
Take care,
Megan at Customer Care
Spencer in Brislington Bristol was…
Spencer in Brislington Bristol was incrediblely helpful and patient making the whole experience so positive.
August 6, 2025
Reply from Bensons For Beds - Brislington
We're happy to hear that the assistance provided was so positive. We appreciate you taking the time to share your experience with us; it means a lot.
Great service
Great service, the staff were very knowledgable especially Duncan who helped us buy my Daughters bed.
Would highly recommend.
July 23, 2025
Reply from Bensons For Beds - Brislington
Thank you for taking the time to leave us a review! We're thrilled to hear that Duncan was able to provide such knowledgeable service. We truly appreciate your recommendation and hope your daughter loves her new bed! #HappyCustomers #ExpertAdvice
Sales assistant Marcus was very polite…
Sales assistant Marcus was very polite and helpful. We felt very happy with our choice of mattress
August 3, 2025
Reply from Bensons For Beds - Brislington
Thank you so much for your kind words about our sales assistant Marcus! We're thrilled to hear that he was able to provide you with exceptional service and help you find the perfect mattress. Your satisfaction is our top priority and we look forward to seeing you again in the future, Megan at Customer Care
We had a great experience at the store
We had a great experience at the store. Chloe was incredibly helpful and guided us very professionally, which made it much easier to choose the best bedframe and mattress for our needs. She was friendly, knowledgeable, and made the whole process smooth and enjoyable. Highly recommend!
August 3, 2025
Unprompted review
Reply from Bensons For Beds - Brislington
Thank you for the glowing review! We are so happy to hear that Chloe provided excellent service and made your shopping experience enjoyable. We pride ourselves on having knowledgeable and friendly staff who can help our customers find the perfect bedframe and mattress. We appreciate your recommendation and look forward to seeing you again. Sweet dreams!
Went to the Brislington store yesterday…
Went to the Brislington store yesterday (Friday 1st August) very friendly staff, no pressure and happy to help
August 1, 2025
Unprompted review
Reply from Bensons For Beds - Brislington
Thank you for choosing our Brislington store and taking the time to share your experience! We're thrilled to hear that our staff made your visit a positive and stress-free experience. We always strive to provide exceptional customer service and it's great to know we succeeded. See you again soon, Megan at Customer Care
I had a great deal of help from the…
I had a great deal of help from the sales person on my visit. He explained the materials used in the mattress I tried and as I am an older customer I have specific issues with Ie achey bones. He was very patient and courteous. So Thank you Marcus.
July 28, 2025
Reply from Bensons For Beds - Brislington
Thank you for your review! We are thrilled to hear that our salesperson provided exceptional assistance during your visit. We strive to provide the best service for all of our customers, especially those with specific needs. We appreciate your business and hope to see you again soon, Megan at Customer Care
Informative but not pushy
July 26, 2025
Reply from Bensons For Beds - Brislington
Thank you for your kind feedback! We strive to educate our customers without being pushy. Your satisfaction is our top priority, Megan at Customer Care
Reply from Bensons For Beds - Brislington
Thank you for your feedback! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority and we are glad that you found our prices to be fair for the quality we offer. We look forward to seeing you again in the future, Megan at Customer Care
Very helpful advice from Spencer.
July 5, 2025
Reply from Bensons For Beds - Brislington
Thank you for sharing your experience with Spencer! We are thrilled to hear that he was able to provide helpful advice. We will be sure to pass along your feedback to him. Thank you for choosing us, Megan at Customer Care
Bensons for Beds is a good company to…
Bensons for Beds is a good company to deal with. I have just bought my second bed from Bensons. They have a large selection and a very nice sales person who was helpful and patient. The delivery is quick and I’ve been well informed of expected delivery times.
June 28, 2025
Reply from Bensons For Beds - Brislington
Thank you for your kind words about Bensons for Beds! We're thrilled to hear that you've had a positive experience with our large selection, helpful sales staff, and quick delivery. It's our pleasure to provide you with excellent service and we look forward to helping you in the future,
Megan at Customer Care
Spencer, helpful, polite, knowledgeable.
Spencer, the colleague at Bensons for Beds, Brislington was incredibly helpful, polite, knowledgeable and able to assist with my purchase of a single mattress. He talked me through the process, and I look forward to receiving my new mattress soon.
June 16, 2025
Reply from Bensons For Beds - Brislington
We appreciate you sharing your positive experience! We're glad to hear that our colleague was helpful, polite, and knowledgeable during your mattress purchase. We look forward to you receiving your new mattress soon! Take care, Megan at Customer Care.
All in all great customer service.
All in all great customer service.
A lot of questions answered Professionally and after 2-3 visit for bank holiday we did managed to get god deals for a matress and Tempur pillows.
May 25, 2025
Unprompted review
Reply from Bensons For Beds - Brislington
We're happy to hear that you received great customer service. We are also glad you managed to find excellent deals on a mattress and pillows after your visits. Thank you for your positive feedback, Megan at Customer care!
Salesman was very helpful
Salesman was very helpful - appreciated my needs and didn't annoy me by trying to sell me something that I did not want. The bed hasn't arrived yet but it looked to be decent quality at the store.
May 13, 2025
Reply from Bensons For Beds - Brislington
Thank you for your feedback! We pride ourselves on providing personalized service and we're glad our salesman met your needs. Rest assured, the bed you chose is of top-notch quality. We can't wait for you to experience it for yourself.
Reply from Bensons For Beds - Brislington
Thank you for your outstanding review! We are thrilled to hear that our service has been helpful to you. It is our pleasure to provide excellent service to all of our customers. Thank you for choosing our business!
Darren and Warren were very friendly
Darren and Warren were very friendly, professional and courteous. They took great care in bringing our bed in and put it together in a speedy time frame. Yhe cleared up after them. Wehave had a great service from Bensons and would recommend them
May 2, 2025
Unprompted review
Reply from Bensons For Beds - Brislington
It brings us great joy to hear that Darren and Warren provided exceptional service during the delivery and assembly of your bed. Our team at Bensons always strives to prioritise our customers' satisfaction and we're glad we were able to exceed your expectations. Thank you for recommending our services!
Sleep well,
Team Bensons💜
Very knowledgeable member of staff and…
Very knowledgeable member of staff and extremely helpful.
April 22, 2025
Reply from Bensons For Beds - Brislington
Thank you for your positive review! Our team takes pride in their knowledge and customer service skills. Thank you for your review!
Sleep well, Team Bensons💜
Reply from Bensons For Beds - Brislington
Thank you for your kind words! We always strive to provide top-notch customer service without any pressure. It means a lot to us that you enjoyed your experience with us. We hope to see you again soon! - Team Bensons 💜
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