The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sa... See more
Company replied
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB
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The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sa... See more
Company replied
A positive experience with a friendly and knowledgeable staff member. Very pleased with my purchase of a small double bed and mattress. Kalem is a real credit to your team. Thank you.
Company replied
The salesperson Marcus was really helpful in understanding which bed frames and mattresses would be a good fit for us, and hit the perfect balance of useful advice and giving us space to test the vari... See more
Company replied
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... See more
Company replied
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Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, United Kingdom
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Process was explained to details
For my understanding
Delivery date was arranged to meet my availability
Good attitude from the sales man/staff
Wonderful job
Keep upthe good work
Great help and advise from Wendy and no pressure on the sale. Looking forward for the bed to arrive in a couple of weeks.
I knew straight away what I went in for. Lady who served us was great as she let us go and look at the beds. When we were ready she was nearby to answer questions and then took our order once we had done all our measurements. She explained in detail all the bits and extras (no push for us to take but explained in detail the benefits). It was quick and easy!
Spencer at the Brislington branch was very knowledgeable and helpful when I was buying a bed, I would highly recommend if you need help choosing a mattress
The lady who served us Julie from Bristol was so helpful she actually also served us previously when ŵe bought a mattress a couple of months ago. We were so pleased to have her serve us again, just purchased two ottermans and mattresses. Sad she is being made redundant a big loss to the store.She gave a great service.Also happy with previous mattress, just waiting delivery for the two new beds.
The assistant was very helpful and was there to answer any questions but gave us the time to try out the different mattresses without any pressure or rush.
The staff were very helpful. They advised me as to the best mattress for me. I only had to wait just over 2 weeks for delivery. The delivery person contacted me and let me know the time that they would be at my house, he was very friendly and helpful.
Marcus was a great sales representative. His knowledge was second to none. He made us feel at ease and very informed which made our decision easy! We ordered a double mattress and will be ordering a king size bed and mattress in about 4 weeks once our bedroom has been decorated.
Staff were very helpful, product was available to view in showroom.
Service in store was very excellent and great advice. Overall amazing.
I bought a bed and mattress on discount price. While in the shop, there was a pillow and bed head screws included. When I got home I couldn't find them anymore. Called the shop to enquire and was told pillow was not included and they did not find the screws. It's a shame because I clearly saw them with my purchase in the shop.
Good knowledge of products in stock to sell. Making the decision easier:
Found a quality frame and mattress at a reasonable price for when grandchildren visit. Helpful friendly salesman. Haven’t had delivery yet so can’t comment on that but it was only 2 weeks from purchase to delivery.
Experienced advisor who was able to offer pros and cons on the different mattress types. Made making a decision easy
Great Customer Service from Spencer. He was very knowledgeable and advised us on the right mattress for the bed we were buying. He was very quick and efficient with the paperwork and explained everything thoroughly before we paid. Would definitely recommend this store for buying a bed. Thanks Spencer
such an easy experience. We were served by Marcus and he never pressured us in anyway and was really helpful.
Have to admit we nearly walked straight out as we were looking gfor wardrobes but we thought they only had beds as it isn't advertised or shown very well. Wardrobes were amazing. We have been looking for ages and found exactly what we wanted thanks to Marcus.
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