From the first point of the customer advisor in the showroom to the delivery drivers and my sleeping experience, everything has gone extremely well and was as promised.No glitches and, at last, my sle... See more
Company replied
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB
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From the first point of the customer advisor in the showroom to the delivery drivers and my sleeping experience, everything has gone extremely well and was as promised.No glitches and, at last, my sle... See more
Company replied
Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable.... See more
Company replied
Great customer service throughout from the staff in the shop to the two delivery men who dismantled the old bed and put the new one together, very polite, helpful and efficient. We were kept informed... See more
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... See more
Company replied
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Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, United Kingdom
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The lady that helped us was truly amazing. She was very knowledgeable about the products and honestly the reason we brought the mattress and bed. No pressure to buy but made us feel welcome. Xx
Chole was really helpful and friendly staff member, she also made us feel relaxed as we were looking around.
My visit to your store was excellent. Sales assistant polite and knowledgeable.
However I have just been informed by email that my order is delayed by 10 days. Very unhappy as my grandson is visiting and the bed is needed hence I ordered it when I did. Don’t suppose there will be any refund on the £40 delivery charge I have paid !!!
The assistant was really helpful with good advice
Very helpful n friendly lady ,great experience and was not pushy or annoying at all I would say it made my desion to buy a mattress with Bensons in a good way I was left to decide n make my desion after all her good advice ,I was dreading it wen I first got there ,,but actually enjoyed choosing my new mattress it helped being able to try out the different types of mattresses and all my questions were answered by the sales lady 👍
Is there any way we can change the mattress over too thick
Process was explained to details
For my understanding
Delivery date was arranged to meet my availability
Good attitude from the sales man/staff
Wonderful job
Keep upthe good work
Great help and advise from Wendy and no pressure on the sale. Looking forward for the bed to arrive in a couple of weeks.
I knew straight away what I went in for. Lady who served us was great as she let us go and look at the beds. When we were ready she was nearby to answer questions and then took our order once we had done all our measurements. She explained in detail all the bits and extras (no push for us to take but explained in detail the benefits). It was quick and easy!
Spencer at the Brislington branch was very knowledgeable and helpful when I was buying a bed, I would highly recommend if you need help choosing a mattress
The lady who served us Julie from Bristol was so helpful she actually also served us previously when ŵe bought a mattress a couple of months ago. We were so pleased to have her serve us again, just purchased two ottermans and mattresses. Sad she is being made redundant a big loss to the store.She gave a great service.Also happy with previous mattress, just waiting delivery for the two new beds.
The assistant was very helpful and was there to answer any questions but gave us the time to try out the different mattresses without any pressure or rush.
The staff were very helpful. They advised me as to the best mattress for me. I only had to wait just over 2 weeks for delivery. The delivery person contacted me and let me know the time that they would be at my house, he was very friendly and helpful.
Marcus was a great sales representative. His knowledge was second to none. He made us feel at ease and very informed which made our decision easy! We ordered a double mattress and will be ordering a king size bed and mattress in about 4 weeks once our bedroom has been decorated.
Staff were very helpful, product was available to view in showroom.
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