The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sa... See more
Company replied
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG Brislington, Avon, GB
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The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sa... See more
Company replied
A positive experience with a friendly and knowledgeable staff member. Very pleased with my purchase of a small double bed and mattress. Kalem is a real credit to your team. Thank you.
Company replied
The salesperson Marcus was really helpful in understanding which bed frames and mattresses would be a good fit for us, and hit the perfect balance of useful advice and giving us space to test the vari... See more
Company replied
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... See more
Company replied
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Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, United Kingdom
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Really good experience from the time I walked into the store to the delivery of my new bed frame. Spencer was really friendly and helpful and talked me through the process.
5 star service from Spencer, We visited Brislington, Bristol Branch late on a Monday evening, meaning being there past closure. This was no issue for Spencer he was extremely helpful, knowledgeable, friendly and listened to what we wanted/needed and helped us to choose the right mattress. Reasonable delivery times and prices. Highly recommended
Great service and knowledgeable staff. Easy to navigate and well priced with fantastic offers and discounts.
A very friendly and knowledgeable salesperson helped me through the process with ease. Would recommend to others.
We were given the space needed to browse but advise was given when wanted. Big thank you to Spencer in Brislington store who was very helpful in helping my elderly mother choose a matress, she had already tried another shop and left because she felt pressured but Spencer gave just the right amount of help. Also a big thank you for his persistence when the computer system wouldn't work. Bed arrived when expected and the delivery team were very polite and helpful. Good experience from start to finish.
Excellent Choices and Great Price's and availability in the Clearance Items.
The Customer service agents (assistant and manager) both gave good service, showed patience and were able to show a range of products for choice.
Highly Professional team.....I recommend a visit.
The salesman was very respectful and appreciated the issues my father in law had with mobility. He spent time accomodating this by his helpful attitude
Did it on line so easy had seen bed in the store so knew what I wanted .
The young lady was very knowledgeable and very very friendly and helpful .No pressure just good and very patient. I didn't expect to enjoy the experience. 7
Good helpful advice. I have purchased from Bensons previously and was satisfied so I returned when needing another bed.
Walked in to Bensons Beds, met wonderful salesman, Mark. We explained what we needed, he listened and he was able to take us straight to our preferences. Great experience as we were in and out! Bed being delivered in a few weeks!
Extremely helpful staff. Discussed what was needed rather than what he could sell
We recently purchased a bed from one of your stores in Brislington retail park(Bristol), and we just wanted to write in to tell you what fantastic service we received! We were helped by a very friendly worker their called Marcus, he greeted us and then checked in on us from time to time as we went around the store offering some useful advice. We must have spent a good hour (if not longer) talking to Marcus, he was knowledgeable and was incredibly patient answering all our questions and really helped us to find the right bed and mattress for us.
We should also give a shout out to another worker Mark, who was also very friendly and helpful the first time we visited the store.
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