Bensons For Beds - Bristol Cribbs Causeway Reviews 

121
TrustScore 5 out of 5

4.8

Unit 9 Cribbs Causeway Retail Park, BS34 5UD Bristol, Avon, GB


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Rated 5 out of 5 stars

Very positive experience shopping at Vensons for beds. No pressure from sales staff who were available to talk to as needed. Relaxed atmosphere in the showroom and after I’d decided which mattress I... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish. The person in the shop was very professional and spent time discussing the beds with me. The delivery men, Jacob and Brad were excellent, professional, polite a... See more

Company replied

Rated 5 out of 5 stars

Omar was very helpful, without being pushy. He gave us the information to make a decision and after that it was all very straightforward.

Company replied

Rated 5 out of 5 stars

Excellent information and description of beds in an initial visit. On the second visit to purchase excellent service. Clear explanation of costs, delivery and having the company build the bed and remo... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Bristol Cribbs Causeway

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 9 Cribbs Causeway Retail Park, BS34 5UD, Bristol, Avon, United Kingdom

  • 1179505706

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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4.8

All reviews

(121)

24,879 reviews in the last 12 months

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Rated 5 out of 5 stars

Omar was very helpful

Omar was very helpful, without being pushy. He gave us the information to make a decision and after that it was all very straightforward.

August 4, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

Thank you for your wonderful review! We're delighted to hear that Omar was so helpful and provided you with all the information you needed to make a decision, making the process straightforward.

Team Bensons

Rated 5 out of 5 stars

Very positive experience shopping at…

Very positive experience shopping at Vensons for beds.
No pressure from sales staff who were available to talk to as needed. Relaxed atmosphere in the showroom and after I’d decided which mattress I wanted to purchase, the process was uncomplicated and member of staff professional, friendly and efficient.
This was second time I’ve purchased from this store. I’d return again and recommend to friends.

July 26, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

Thank you for your wonderful review! We're so pleased to hear about your positive shopping experience with us for beds. It's great to know that our staff provided a relaxed atmosphere and that the process was uncomplicated and efficient. We truly appreciate your continued loyalty and recommendation!

Team Bensons

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. The person in the shop was very professional and spent time discussing the beds with me. The delivery men, Jacob and Brad were excellent, professional, polite and gave advice on the bed. Did a very neat job putting the bed up for me and very efficient. Would highly recommend benson for beds

July 24, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

Thank you for your fantastic review! We're delighted to hear that you received excellent service from start to finish. It's wonderful to know that our store colleague took the time to discuss the different bed options with you and helped you find the right choice.
Wishing you many nights of perfect sleep ahead!

Rated 5 out of 5 stars

Ottoman beds

Excellent information and description of beds in an initial visit. On the second visit to purchase excellent service. Clear explanation of costs, delivery and having the company build the bed and remove all packaging. Can’t fault the service we received. Richard was exceptionally helpful and very knowledgeable about all the products he showed us.

July 22, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

Thank you for your fantastic review! We're delighted to hear that you had such a positive experience across both of your visits.
We're also glad that the information around pricing, delivery, assembly, and packaging removal was explained clearly, giving you complete peace of mind before making your purchase.
We'll be sure to pass your kind comments on to Richard, who will be thrilled to hear your feedback. Thank you for choosing us. We truly appreciate your support and hope you enjoy your new bed for many years to come! 😊

Rated 5 out of 5 stars

Richard at Cribbs Causeway was…

Richard at Cribbs Causeway was excellent and knowledgeable. He explained all the options and configurations and was very patient while we deliberated for ages before finally deciding. Not remotely pushy. Thank you Richard.

July 16, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We're so pleased to hear that our colleague was excellent and knowledgeable, explaining all the options. It's wonderful that they were patient and not at all pushy, allowing you to make your decision. We appreciate your kind feedback.

Team Bensons

Rated 1 out of 5 stars

Would not recommend at all

Would not recommend at all. We are elderly and were not given honest advice in the store in Bristol. It was too much trouble for us to arrange an exchange plus we wouldn’t have been able to choose a cheaper mattress. Their sales policies are very clever. I would never trust them again

March 12, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

Thank you for sharing your experience. We are truly sorry to hear that you feel you were not given honest advice and that our sales policies caused you distress. We understand your frustration and regret that you feel you can no longer trust us.

Rated 5 out of 5 stars

Service was good

Service was good - friendly but not pushy, re- directed to a bed more suitable for my needs and bed is lovely and comfortable. Would recommend their services.

July 10, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We're so pleased to hear that our service was friendly and that our team was able to redirect you to a bed more suitable for your needs. It's wonderful that your new bed is lovely and comfortable!

Rated 5 out of 5 stars

Bed and mattress excellent

Bed and mattress excellent. Delivered and fitted with care.

June 22, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We're so glad you found our bed and mattress excellent. We appreciate your kind words about our careful delivery and fitting.

Team Bensons

Rated 5 out of 5 stars

Very Friendly Sales Approach.

Richard has a very friendly Sales approach. He is also very knowledgeable and we were grateful for his help when we needed to make a change to the order.
Delivery was smoothly organised.

May 23, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We're so pleased our team provided friendly, knowledgeable assistance, especially with your order change. We're glad delivery was smoothly organized. Thank you for your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Faultless service start to finish

We had an excellent experience and highly recommend buying from Bensons For Beds. Friendly and knowledgeable showroom staff with no hard sell. Great communication throughout. Delivery staff highly professional and our bed was installed with packaging taken away. Most importantly the bed is sooo comfortable. Faultless service start to finish.

June 1, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We are so pleased to hear you had an excellent experience and highly recommend us! It's wonderful that our showroom staff and delivery team were professional, and that your bed is so comfortable. Thank you for sharing your positive feedback!

Team Bensons

Rated 5 out of 5 stars

Richard at the Bristol store was super…

Richard at the Bristol store was super helpful. He was very knowledgeable about the products and listened to my specific requirements. It was a smooth process and Benson Beds kept me up to date on the progress of my order and arrived exactly as expected. Mattress is the best. This is my 2nd igel mattress and wouldn’t have anything else. Superb quality and comfortable. 100% recommend the store, products and excellent customer experience.

May 25, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We're so pleased to hear about your excellent experience, from our team's helpfulness to the smooth delivery. It's wonderful that you love your mattress and would recommend us! Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Mark the salesman took me through a lot…

Mark the salesman took me through a lot of options was very patient with my questions and found me the perfect bed for me and my wife

May 27, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We're so happy our salesperson was patient and helped you find the perfect bed for you and your wife!

Team Bensons

Rated 5 out of 5 stars

Mark was very good at listening to what…

Mark was very good at listening to what we wanted. He then said it would be good to wait a few days, so we could that take advantage of the bank holiday reduction. He was good to his word and we got a 25% reduction which was excellent.

May 24, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We're so glad to hear we could help you get a great reduction! We appreciate you sharing your positive experience with us.

Team Bensons

Rated 5 out of 5 stars

Great quality furniture and easy to…

Great quality furniture and easy to assemble. We have now bought 3 beds from bensons. Would not shop anywhere else. The delivery is always on time and the drivers super helpful and polite. Thank you.

May 23, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We're so pleased to hear you love our furniture and find it easy to assemble! It's wonderful that you appreciate our delivery service too. Thank you for your continued trust.

Team Bensons

Rated 5 out of 5 stars

We were helped immensely by Richard at…

We were helped immensely by Richard at Cribbs Causeway who was fantastic throughout the whole process, and helped is find our mattress just a few weeks before our wedding.

May 19, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

Thank you for your wonderful feedback! We're so happy our team helped you find the perfect mattress for your wedding. We wish you both all the best!

Team Bensons - Jess

Rated 5 out of 5 stars

Friendly and helpful in getting the right bed at a good price, good service from the delivery team as well

I was served in the shop by Omar, he was friendly and helpful in finding the right bed for my spare room and in finding the best available deal. The bed was delivered by Gary and Warren on the date agreed, they also set up the new bed and took away the old one plus all the packaging leaving everything neat and tidy, very happy with the service

May 12, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We're so pleased to hear our team member was friendly and helpful in finding the right bed and deal for your spare room. It's wonderful that the delivery team set up your new bed and removed the old one, leaving everything neat and tidy. Thank you for your kind words!

Team Bensons - Jess

Rated 5 out of 5 stars

The lady in the shop was helpful and…

The lady in the shop was helpful and patient with no pressure buying a new mattress whilst in a wheelchair and 92 years old can be hard work

May 12, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

We're so glad our team was helpful and patient. We understand choosing a new mattress can be challenging, and we appreciate your kind words.

Team Bensons - Jess

Rated 5 out of 5 stars

The experience from start to finish was…

The experience from start to finish was excellent. No pressure selling and the price we paid a fare price. Delivery of the matress was on time and handled with care.

May 9, 2026
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Reply from Bensons For Beds - Bristol Cribbs Causeway

That’s great to hear! 😊 Fair pricing, no pressure, and a smooth delivery—thanks so much for sharing your experience 👏✨

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