Very positive experience shopping at Vensons for beds. No pressure from sales staff who were available to talk to as needed. Relaxed atmosphere in the showroom and after I’d decided which mattress I... See more
Company replied
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Fantastic service from start to finish. The person in the shop was very professional and spent time discussing the beds with me. The delivery men, Jacob and Brad were excellent, professional, polite a... See more
Company replied
Excellent information and description of beds in an initial visit. On the second visit to purchase excellent service. Clear explanation of costs, delivery and having the company build the bed and remo... See more
Company replied
Purchased a new bed from Bensons at Cribs Causeway. The sales assistant, Julie Watson, was the most helpful person anyone could wish for! She explained in great detail the differences between the bas... See more
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Company details
About Bensons For Beds - Bristol Cribbs Causeway
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 9 Cribbs Causeway Retail Park, BS34 5UD, Bristol, Avon, United Kingdom
- 1179505706
4.8
Excellent
123 reviews
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we were looked after very well and all…
we were looked after very well and all our questions answered
November 4, 2025
Reply from Bensons For Beds - Bristol Cribbs Causeway
We're happy to hear that we took great care of you and answered all your questions. Thank you for your positive feedback,
Megan
Customer Care Team
Great service
The whole experience was easy, friendly, and the lady who served us was particularly great (sorry I forgot her name) despite me and my partner coming in 20 minutes to the close.
October 18, 2025
Reply from Bensons For Beds - Bristol Cribbs Causeway
We're happy to hear that your experience was easy and friendly. We appreciate you mentioning the great service you received, even arriving close to closing time. Thank you for your positive feedback,
Megan at Customer Care
Excellent Service from start to delivery
Young man who served us was knowledgeable and courteous not pushy just ready to help and advise when we needed which we liked. Benson's kept us informed of the delivery and any useful information regarding the bed and mattress we had chosen. The delivery was on time and very pleasant personal who put it all together in a short time. All in all a very good service from start to finish.
October 17, 2025
Reply from Bensons For Beds - Bristol Cribbs Causeway
We're happy to hear that you found our service helpful and informative! It's great to know that you were kept up to date regarding your delivery and that it all went smoothly. Thank you for your kind words,
Megan at Customer Care
Fantastic service from start to finish…
Fantastic service from start to finish would highly recommend
October 11, 2025
Reply from Bensons For Beds - Bristol Cribbs Causeway
We appreciate your recommendation and are happy you received fantastic service from beginning to end. Thanks for your feedback, Megan at Customer Care
The staff in the shop were most helpful…
The staff in the shop were most helpful and very knowledgeable which helped us make our decisions on the bed choices.
September 16, 2025
Reply from Bensons For Beds - Bristol Cribbs Causeway
We appreciate you taking the time to share your experience. We're happy to hear that our staff's knowledge and assistance aided you in making your bed selections.
Thank you,
Lauryn at Customer Care.
Mattress delivery
Regular updates
Delivery on time
Very polite delivery team.
Very customer delivery lads who took great care of causing NO damage to walls etc
Sincere thanks
I Roberts
September 13, 2025
Reply from Bensons For Beds - Bristol Cribbs Causeway
We appreciate you sharing your feedback! We're happy to hear that you received regular updates and on-time delivery. We're also glad our delivery team was polite and took great care.
Best Wishes,
Megan at Customer Care
It was great because the seller…
It was great because the seller explained very well about what we wanted and recommended us and also explained to us in our language (Spanish) which was more familiar and we were entirely satisfied
September 3, 2025
Reply from Bensons For Beds - Bristol Cribbs Causeway
We're happy to hear that the explanation and recommendations met your needs. We're also glad the explanation in your language helped create a satisfying experience. Thanks for your feedback!
Take care,
Megan at Customer Care
Polite with a lot of patience
Polite with a lot of patience
Attentive why would you not buy a bed
August 21, 2025
Reply from Bensons For Beds - Bristol Cribbs Causeway
Thank you for your kind words! We pride ourselves on our polite and patient customer service. Our team is always attentive to our customers' needs, so you can trust that you will receive the best possible experience when purchasing a bed from us. Don't hesitate to reach out with any questions or concerns!
Very friendly staff they remembered us…
Very friendly staff they remembered us from a visit a couple of weeks previous, Julie was very knowledgeable and very helpful
July 23, 2025
Reply from Bensons For Beds - Bristol Cribbs Causeway
Thank you for your kind words, we always strive to provide exceptional service and it means a lot that you noticed and appreciated it. Looking forward to welcoming you back soon, Megan at Customer Care
Very happy …
Very happy with my bed and delivery men were brilliant
February 5, 2025
Unprompted review
Reply from Bensons For Beds - Bristol Cribbs Causeway
We're happy you are satisfied with your bed and that our delivery team provided excellent service. Thank you for your positive feedback, Megan at Customer Care
Great person Ernie dealt with me…
Great person Ernie dealt with me fantastic man very knowledgeable and very good with the needs I had
July 23, 2024
Great service
Great service, knowledgeable staff, plenty of choice and easy to find what suits you best.
July 2, 2024
At the moment I am lacking the energy…
At the moment I am lacking the energy to do this as I have recently come out of hospital.
June 28, 2024
Helpful and efficient
The members of staff were helpful without being pushy. The service was quite quick and efficient. Ernie was very patient.
May 5, 2024
Cribbs Causeway
Visited Cribbs Causeway, Bristol. Sales lady was extremely helpful, not too pushy but offered help when we needed it.
April 28, 2024
Brilliant staff
April 26, 2024
Cribbs Causeway branch - A real pleasure
Really chuffed at the totally friendly, knowledgeable and professional service we received. We visited the branch in Cribbs Causeway, Bristol and we met David and Julie who were so great to deal with, answered all our questions and were able to match us up with our choice of mattress and divan base. Can't speak highly enough about the service. We chose Bensons over the other main supplier in our area initially (begins with a D) because if you have a query you can speak to the store, rather than get stuck in a queue to a call centre. Our way of doing business every time. Choose Bensons - I don't think you will be disappointed!
April 28, 2024
Unprompted review
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