Very positive experience shopping at Vensons for beds. No pressure from sales staff who were available to talk to as needed. Relaxed atmosphere in the showroom and after I’d decided which mattress I... See more
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Very positive experience shopping at Vensons for beds. No pressure from sales staff who were available to talk to as needed. Relaxed atmosphere in the showroom and after I’d decided which mattress I... See more
Company replied
Fantastic service from start to finish. The person in the shop was very professional and spent time discussing the beds with me. The delivery men, Jacob and Brad were excellent, professional, polite a... See more
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Excellent information and description of beds in an initial visit. On the second visit to purchase excellent service. Clear explanation of costs, delivery and having the company build the bed and remo... See more
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Purchased a new bed from Bensons at Cribs Causeway. The sales assistant, Julie Watson, was the most helpful person anyone could wish for! She explained in great detail the differences between the bas... See more
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Unit 9 Cribbs Causeway Retail Park, BS34 5UD, Bristol, Avon, United Kingdom
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Very friendly, helpful staff and we thank David for his patience and knowledge when we were purchasing our new bed.
We went to Bensons For beds looking for a bed and we were greeted by a wonderful employee, Spencer.
Spencer helped us as we looked for a bed, giving us tips and info on beds and the products and we looked. We did not decide on a bed but we bought a mattress and Spencer made the buying process easy. Straightforward and relaxing as he made sure we were not nervous and took the friendly approach.
Great customer service!
We were served by Ernie, who had all the information we needed but didn't try any hard sell tactics - unlike certain other bed shops we'd been to!
Good display of beds and very helpful knowledgeable sales lady
A good range of products at competitive prices. Staff helpful, friendly and knowledgeable.
Sales advisor, David, was very helpful and friendly, he listened to our requirements and dealt promptly and efficiently with the ordering process.
Sales team immediately made contact to determine whether we needed assistance and then left us to deliberate .Under no pressure we were left to choose then we were efficiently felt with once our decision had been made . Excellent service
Julie went above and beyond. Really helpful thanks very much
Called in at the shop in Cribbs Causeway to look at mattresses. Staff very attentive, friendly and knowledgeable .
Great advice at the Bristol store and an excellent ordering experience, thank you Bensons!
We look forward to the delivery of our mattress. I think as we have yet to receive our mattress, giving an overall review at this stage is premature. Certainly, we were impressed by the comfort and construction of the mattress in the store, and the delivery information seems to be in order, but at this stage, that is all I can comment on,
A helpful informed and well communicated experience.
Lovely lady very helpful came away very happy
We visited the store in Birstall great service excellent customer service from Craig.Great prices especiallywith the extra Black Fridaydiscount.Can't wait for our new bed to arrive.Thanks again for making it very easy
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