i did not get to excited as i have has 3 beds from you and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will n... See more
Company replied
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ Bristol, Avon, GB
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i did not get to excited as i have has 3 beds from you and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will n... See more
Company replied
Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... See more
Company replied
Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4... See more
Company replied
Knowledgeable sales man. Quick delivery date. Mattress delivered by two helpful men. Put in upstairs room. Plastic wrapping intact & box left on van. Very pleased with price & quality of tempur mat... See more
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Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, United Kingdom
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From the second we entered the store our experience was lovely. No pushy staff - no rush and when I asked questions the lady was so helpful.. a very quick purchase on our behalf and knowing the wait was so quick sealed the deal.
the lady who served us Wendy was very helpful and friendly,and informative.
Large selection of mattresses to choose from. We were served by a very helpful man who did not make us feel rushed. Very quickly received an e mail about delivery date. And 2 days later another telling us a delivery slot. Very happy with the service we received.
Very helpful and friendly staff. Staff gave good informatative guideance on which type of bed was needed. Not felt pressured into buying any certain brand/ price etc
The staff were attentive friendly and professional They were able to meet my needs and price match for the matress I wanted.
Very friendly staff very helpful answered any questions I highly recommend
From first going in to the Bristol Benson’s shop to getting my lovely new bed my experience was excellent. I would have no hesitation in recommending this company.
Staff knew all about the mattresses,very quick to find the right one
I was welcome nicely, with a smiley polite lady, she came over and asked if she could help I told her what I was looking for being I already researched the bed on their website and was taken to the one I wanted + tested it and very happy with my choice + her assistant was great. No time was wasted being I researched it + asked questions and was very impressed & satisfied. Many thanks.
Just to say staff were fabulous with C C , as a young man with learning needs they were patient listen to him, Left him and gave him plenty of time. As he does repeat and ask lots questions. Thankyou both ladies that we dealt with when purchasing his new bed..
The salesman was very helpful and not pushy. Let us try the various beds without standing over us.
Wanting a new mattress went to Benson for beds,friendly approach on arrival,spoke about different options,reasonably priced,all process explained fully and speedy checkout.
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