i did not get to excited as i have has 3 beds from you and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will n... See more
Company replied
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ Bristol, Avon, GB
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i did not get to excited as i have has 3 beds from you and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will n... See more
Company replied
Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... See more
Company replied
Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4... See more
Company replied
Knowledgeable sales man. Quick delivery date. Mattress delivered by two helpful men. Put in upstairs room. Plastic wrapping intact & box left on van. Very pleased with price & quality of tempur mat... See more
Company replied
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Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, United Kingdom
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Salesman was very helpful and gave us all the information needed
There was no pressure to buy the salesman was polite and helpful throughout the visit
Really good service, so friendly and engaging and very knowledgeable about the products 😊😊😊
My partner and I weren't rushed or jumped on by target aiming salesmen. The lady that served us was very helpful but not at all pushy. She gave us space to make our own decision but wasn't far away to answer our questions. We bought our last mattress at Bensons. It was a bit warm at first but after a few months it seemed to cool down. Since then we've been very happy with it. That was nine years ago so its time for a change. We've not received the new one yet but we'll give it a run- in! Many thanks Peter & Emma.
Plenty of choice and really good service very helpful.
Lewis at the Imperial Park branch was wonderful. He talked through my needs and budget and showed me all available options. He also worked hard to get me the best price possible. Since ordering the branch staff have been brilliant accommodating changes to order dates etc.
Very friendly and knowledgeable staff. Gave us lots of time to test out and choose the right mattresses. Good selection and excellent quality.
Very good service, the assistant was very helpful. Good choice of mattresses.
Friendly staff, knowledgeable and able to answer questions. Good variety of mattresses to try.
The lady I dealt with was very knowledgeable, and efficient, with a good sense of humour. Even though it was nearly £1500 she made the process very painless
The help given by the assistant and understanding my needs. Only went in to get some idea of prices etc to help me decide what I wanted & ended up purchasing. The range of prices & quality was very good too.
Great experience, nothing too much trouble,
Lewis came across very professionally. Great service.
Excellent experience, very helpful and knowledgeable staff. Went above and beyond to get things right. Very impressed.
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