i did not get to excited as i have has 3 beds from you and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will n... See more
Company replied
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ Bristol, Avon, GB
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i did not get to excited as i have has 3 beds from you and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will n... See more
Company replied
Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... See more
Company replied
Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4... See more
Company replied
Knowledgeable sales man. Quick delivery date. Mattress delivered by two helpful men. Put in upstairs room. Plastic wrapping intact & box left on van. Very pleased with price & quality of tempur mat... See more
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Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, United Kingdom
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Very helpful and a quick and satisfying service
Great service and helpful advice regarding the beds. We were very satisfied. We only went to look at options snd we were very impressed that we bought two beds .
The salesman was very knowledgeable, helpful and friendly. He answered all our questions and, based on our sleeping habits, advised us what type of mattress would be most suitable. We only went in to look around, but left having bought the bed base, mattress and headboard! It is obviously yet to be delivered, but the experience so far is 100% positive.
Sharon was very helpful and knowledgeable, she gave us space to look but was on hand for any questions and gave us lots of advice. Would highly recommend.
Excellent all round service,all thexstaff we spoke to were helpful and friendly
The team at imperial park hartcliffe Bristol are Always welcoming and helpful
It was very smooth and much easier and quicker than I expected. But I did know what I was looking for so it was just a case of trying out and choosing, Mrs Bailey
Asked us for help, then left us alone to decide whether we’d buy the bed.
We did and the service we got was great
Went to show room at Imperial Park to look for new mattress. Very helpful staff.
Good selection to choose from made a purchase.
Excellent to be able to buy local.
Found the bed we wanted and the purchase all went smoothly
Helpful, knowledgeable and courteous staff. No sales pressure. A pleasure to shop in this store.
Helpful staff and even stayed on to serve us after closing time.
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