Once we made the decision to buy this mattress we were told when it would be delivered. We were then regularly kept informed of progress until the delivery day. We were able track delivery on the day... See more
Company replied
Location
Switch locationUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Sales team helpful and informative. Quick delivery date with a time slot given. Delivery team Baz and Ben cheerful, friendly and helpful. Thank you
Company replied
David, our salesperson, was excellent. The service we received in selecting a bed and mattress made the whole experience easy and quick. Great value too. Very satisfied!
Company replied
I bought a mattress from Bensons for beds, Andy was very helpful on questions asked regarding the mattress. After two weeks I found the mattress didn’t really help as I have a back problem, I went bac... See more
Company replied
Company details
About Bensons For Beds - Bromborough
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, United Kingdom
- 1513430043
4.8
Excellent
479 reviews
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Once we made the decision to buy this…
Once we made the decision to buy this mattress we were told when it would be delivered. We were then regularly kept informed of progress until the delivery day. We were able track delivery on the day and the driver and helper (Baz and Ben) were very efficient and courteous- in 5 minutes they had successfully delivered the new one and taken the old one away.
July 1, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased to hear that your delivery experience was so smooth and efficient! It's wonderful that you were kept informed every step of the way, and that our delivery team provided such courteous service.
Team Bensons
Great service
Sales team helpful and informative. Quick delivery date with a time slot given. Delivery team Baz and Ben cheerful, friendly and helpful. Thank you
July 4, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased to hear about your positive experience with our sales team and the quick delivery. It's wonderful that our delivery team was cheerful, friendly, and helpful. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Bromborough
We are so pleased to hear that you found our team to be lovely and helpful. Thank you for your kind feedback!
Team Bensons
Great service and value.
David, our salesperson, was excellent. The service we received in selecting a bed and mattress made the whole experience easy and quick. Great value too. Very satisfied!
June 29, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We're so pleased our salesperson provided excellent service, making your experience in selecting a bed and mattress easy and quick. We're delighted you found great value and are very satisfied!
Team Bensons
We had an amazing experience
We had an amazing experience in the Bromborough store all the staff were super helpful especially the manager who helped us choose the perfect bed and mattress!
June 14, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased our team in the Bromborough store was helpful and assisted you in choosing the perfect bed and mattress!
Team Bensons
great service and great staff
June 20, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We appreciate your kind words!
Team Bensons
Reply from Bensons For Beds - Bromborough
We're so pleased you found our service exemplary. Thank you for your kind words!
Team Bensons
We were given excellent advice about…
We were given excellent advice about different beds and also given the time to choose the right one for us. Great customer service and we got the bed we wanted.
June 15, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We're so pleased you received excellent advice and had the time to choose the perfect bed. We appreciate your kind words about our customer service!
Team Bensons
The Sales assistant Imelda was friendly…
The Sales assistant Imelda was friendly & helpful. Not at all pushy. Gave us plenty of time to make our choice. Even when I went back in store to take a measurement she offered to do it for me.
June 16, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We're so pleased our team provided friendly and helpful service, giving you ample time and assistance. Thank you for your wonderful feedback!
Team Bensons
customer service is great
customer service is great, the sales man was really helpful and found us the right mattress and bed for us would highly recommend.
June 17, 2026
Reply from Bensons For Beds - Bromborough
We're delighted our team provided great service and helped you find the perfect mattress and bed. Thank you for your recommendation!
Team Bensons
The whole process was made simple with…
The whole process was made simple with clear communication.
June 12, 2026
Reply from Bensons For Beds - Bromborough
We're so glad our clear communication made the process simple for you!
Team Bensons
I bought a mattress from Bensons for…
I bought a mattress from Bensons for beds, Andy was very helpful on questions asked regarding the mattress. After two weeks I found the mattress didn’t really help as I have a back problem, I went back to the store and Andy again was so very helpful in changing the mattress to a firm, but not too firm to be uncomfortable. So far the mattress is very comfortable and no aches in the morning. Big thanks to Andy at Bensons for beds
May 25, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We are so pleased to hear that our team member was able to assist you in finding the perfect mattress for your needs. It's wonderful that you are now comfortable and free from aches. Thank you for sharing your positive experience with us.
Team Bensons
Ant and Duncan were pleasant and…
Ant and Duncan were pleasant and accommodating.
June 9, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We are so glad you enjoyed our service. Thank you for your kind words.
Team Bensons
No hassle
Not be hassled as we were looking around yet were nearby to answer any questions l
June 7, 2026
Reply from Bensons For Beds - Bromborough
We're happy to hear that our approach met your expectations. We appreciate your kind words.
Team Bensons
Could not fault this service from shop…
Could not fault this service from shop to delivery
The salesman was exceptional in helping me to decide my new bed, informed me of procedure following placing the order..
Once irder was placed, I was kept informed by bensons of every stage of the order..
Delivered on time by two very pleasant delivery men..
Exceptional service, thankyou
June 6, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased to hear about your exceptional experience from start to finish! It's wonderful that our team was so helpful and that you were kept informed throughout the process. Thank you for your kind feedback.
Team Bensons
Reply from Bensons For Beds - Bromborough
We're glad everything met your expectations. Thank you for your feedback!
Team Bensons
Pleased with purchase
Very helpful staff. Quick delivery and great notification of when the delivery was due.
May 8, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased our team was helpful and your delivery was quick. Thank you for your kind feedback!
Team Bensons
Excellent service.
Excellent service. Staff very helpful. Bensons records of last my purchase from them 10 years ago used to find identify this purchase, easy.
May 25, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased you received excellent service and found our staff helpful. It's great our records made your purchase easy! Thank you for your kind words.
Team Bensons
The gent I was served by today was a…
The gent I was served by today was a lovely lovely person, very helpful it was a pleasure returning to the shop, and he was there again.
May 23, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased you had a lovely experience and found our team member very helpful. We're glad you enjoyed your return visit!
Team Bensons
Friendly, knowledgeable service!
Friendly, knowledgable service. Helped us pick the perfect bed for us. Thankyou Dave!
May 22, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased our team provided knowledgeable service and helped you find the perfect bed. Thank you!
Team Bensons
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