Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... See more
Location
Switch locationUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... See more
Company replied
Joe was great in helping me pick the perfect mattress. He explained the different brands and their features, leading me to find the mattress for my needs. Great customer service.
I'm very surprised at myself giving a five star rating as my last experience of bed buying here was not good. However, Joe listened to what we wanted (and just as importantly to what we didn't!) and... See more
Company replied
Company details
About Bensons For Beds - Bromborough
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, United Kingdom
- 1513430043
4.8
Excellent
510 reviews
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Reply from Bensons For Beds - Bromborough
We're glad everything met your expectations. Thank you for your feedback!
Team Bensons
Pleased with purchase
Very helpful staff. Quick delivery and great notification of when the delivery was due.
May 8, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased our team was helpful and your delivery was quick. Thank you for your kind feedback!
Team Bensons
Excellent service.
Excellent service. Staff very helpful. Bensons records of last my purchase from them 10 years ago used to find identify this purchase, easy.
May 25, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased you received excellent service and found our staff helpful. It's great our records made your purchase easy! Thank you for your kind words.
Team Bensons
The gent I was served by today was a…
The gent I was served by today was a lovely lovely person, very helpful it was a pleasure returning to the shop, and he was there again.
May 23, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased you had a lovely experience and found our team member very helpful. We're glad you enjoyed your return visit!
Team Bensons
Friendly, knowledgeable service!
Friendly, knowledgable service. Helped us pick the perfect bed for us. Thankyou Dave!
May 22, 2026
Reply from Bensons For Beds - Bromborough
We're so pleased our team provided knowledgeable service and helped you find the perfect bed. Thank you!
Team Bensons
Reply from Bensons For Beds - Bromborough
We appreciate your feedback
Team Bensons
Happy with the service
Went into the store with no idea what I wanted, but had a budget in mind. Dave from the Bromborough store was able to find me a great deal, and amended the order to suit my needs.
Great service
May 17, 2026
Reply from Bensons For Beds - Bromborough
We are so glad to hear our team provided such great service and found you a deal that suited your needs. Thank you for sharing your positive experience!
Team Bensons - Jess
Manager was really helpful and we got…
Manager was really helpful and we got exactly what we needed at a great price! Thank you
May 16, 2026
Reply from Bensons For Beds - Bromborough
We're so glad our team was helpful and you found exactly what you needed at a great price! Thank you! ✨
Team Bensons - Jess
Excellent service
Excellent service, Emma who helped us was amazing and very knowledgable, we would definitely shop here again
May 8, 2026
Reply from Bensons For Beds - Bromborough
Thank you for the lovely feedback! 😊 We’re delighted to hear you received excellent service and that Emma was amazing and so knowledgeable. It’s great to know she made such a positive impression—we’ll be sure to pass this on. We look forward to welcoming you back again! ⭐
Reply from Bensons For Beds - Bromborough
Thank you for your kind words, the feedback is appreciated.
Team Bensons
Assistant was so helpful
May 8, 2026
Reply from Bensons For Beds - Bromborough
We're so glad our assistant was helpful! We appreciate you sharing your positive experience with us; thank you for the feedback!
Team Bensons
Brilliant from start to finish
From the start Dave in Bromborough was most helpful in helping me chose the right mattress for me. He encouraged me to try them out !! The booking of the delivery etc was so easy all arranged by Dave , all in all a great experience what a lovely chap especially considering I had to change the delivery date TWICE for personal reasons all done with a smile great.
Getting to the delivery its self again could not fault it. Had reminders for a good few days before delivery and time slot. Could track on the day exactly where the chaps were and what numbers they were on. I had a call saying they would be about 30 mins they were less than that and what a lovely couple of chaps, Vitalisus and Ben. Cheery polite and happy . They had the new mattress in and the old one out in no time at all. Very professional and smiling the whole time .
I have to say Bensons , all three chaps are asset to you and a good advert for Bensons.
Would certainly use Bensons again
May 6, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We appreciate you sharing your positive experience. We're happy to hear that you found assistance in choosing the right mattress and that the delivery was smooth. It's great to know the team made such a positive impression. Thank you for your feedback.
Team Bensons
Excellent customer care.
May 3, 2026
Reply from Bensons For Beds - Bromborough
We appreciate your positive feedback!
Service in the shop and service pending…
Service in the shop and service pending and during delivery were both first rate.
April 28, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We're glad you enjoyed your experience with us! It's wonderful to know our service met your expectations throughout the entire process. Thanks for your feedback.
Team Bensons
Brian & Zayn were absolutely brilliant
Brian & Zayn were absolutely brilliant. Really friendly and helpful. They worked super hard. Would highly recommend
April 24, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
We're so happy to hear that they provided brilliant service! It's great to know they were friendly, helpful, and hardworking. Thank you for your recommendation!
Team Bensons
What a wonderful experience
What a wonderful experience, Joe was absolutely brilliant explaining everything we needed to know and steering us in the right direction to what we needed, he is a credit to your company.
Plus Gary was brilliant at explaining all about the electronics that are in our purchase he also is a credit to your company.
Thank you very much.
April 23, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
What wonderful feedback—Joe and Gary will be thrilled to read this. Thank you for taking the time to share your experience,
Megan | Customer Care Specialist
New matress
Went to bromborough store, very helpful without being pushy.. great service from store to delivery..
April 20, 2026
Reply from Bensons For Beds - Bromborough
Thank you for visiting our Bromborough store! We’re delighted to hear the team was helpful without being pushy and that everything went smoothly through to delivery.
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist✨
Gina in Benson for Beds bromborough was…
Gina in Benson for Beds bromborough was fantastic. She knew everything there was to know about beds, frames mattresses and colours. She engaged our our whole family during our time in the shop and although we know she is a salesperson at no point did we feel pressured to make a purchase there and then. All in all it wasbthe perfect visit because we were just looking. Thanks to Gina we have now purchased 2 beds- thanks Gina
April 18, 2026
Reply from Bensons For Beds - Bromborough
We're delighted to hear about your fantastic experience at our Bromborough store! It's great to know that our colleague's expertise and engaging approach made your visit so perfect, especially as you were initially just browsing. We appreciate you choosing us for your new beds.
Thank you for your positive review – Lauryn at Customer Care 💜
Attentive friendly service.
April 17, 2026
Reply from Bensons For Beds - Bromborough
Lovely to hear — friendly, attentive service is what we’re all about! 🌟
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Excellent
From Purchase to being kept informed to delivery and fitting this was a excellent experience
April 11, 2026
Reply from Bensons For Beds - Bromborough
We appreciate your fantastic feedback! It's great to hear you had an excellent experience from purchase to fitting, and were well-informed throughout.
Team Bensons
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