Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... See more
Location
Switch locationUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... See more
Company replied
Joe was great in helping me pick the perfect mattress. He explained the different brands and their features, leading me to find the mattress for my needs. Great customer service.
I'm very surprised at myself giving a five star rating as my last experience of bed buying here was not good. However, Joe listened to what we wanted (and just as importantly to what we didn't!) and... See more
Company replied
Company details
About Bensons For Beds - Bromborough
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, United Kingdom
- 1513430043
4.8
Excellent
510 reviews
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We bought a king size bed from Benson…
We bought a king size bed from Benson given great advice at the store in Bromborough to having the bed delivered and fitted all staff were very friendly and very professional would definitely recommend this store
April 11, 2026
Reply from Bensons For Beds - Bromborough
We're happy to hear you received great advice in our store and that the delivery and fitting went smoothly. It's great to know our staff were friendly and professional. Thank you for recommending us!
Team Bensons
I purchased bedroom furniture and can…
I purchased bedroom furniture and can confirm that they are of beautiful quality, solid oak cupboards look great in my room. The purchase experience was very quick and easy on line and delivery time was about 2 weeks. I did feel sorry for the two older guys having to carry them up 2 flights of stairs to my apartment though. Eeekk
April 11, 2026
Reply from Bensons For Beds - Bromborough
carolyn,
We're happy to hear that you are enjoying your new solid oak bedroom furniture. We appreciate your feedback regarding the delivery. We will pass along your concerns to our delivery team. Thank you for your review!
Team Bensons - Jessica
New mattress
Went into the Bromborough store for a new mattress, we had something specific in mind and the manager Andy provided us with exactly what we were looking for, he was very knowledgeable about the mattress types suggested trying two different mattressess when we couldn't decide on the firmness which was a great idea and solved the problem, he was friendly but not pushy and we got a nice discount. Very happy with the service we received.
April 3, 2026
Reply from Bensons For Beds - Bromborough
Thank you for your lovely review! 😊 We’re delighted to hear about your great experience at our Bromborough store. Andy will be thrilled to know his knowledge, friendly approach, and helpful suggestion helped you find exactly the right mattress. Taking the time to try different firmness options and ensuring there’s no pressure is exactly the service we aim to provide.
We’re so pleased you’re happy—and that you were able to enjoy a nice discount too! Thanks for choosing us and enjoy your new mattress,
Megan | Customer Care Specialist💜
Reply from Bensons For Beds - Bromborough
Thank you! 😊 We’re really glad you were happy with the service. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
BENSONS... A GREAT AND RARE EXPERIENCE
We are both disabled pensioners and were amazed that we could park our car immediately outside the front entrance, as we entered we were warmly greeted by JOE a most informative employee who was both helpful and professional in his very amiable style.
JOE recognised our needs and allowed us to inspect your beds at our own pace and once we were decided, ensured we had made the correct decision and that WE were entirely happy with our choice of items before finalising our purchase... thank you so much JOE for all your valued assistance.
March 28, 2026
Reply from Bensons For Beds - Bromborough
Thank you so much for sharing your experience 😊 We’re truly delighted to hear how well Joe looked after you. His warm, professional, and understanding approach—especially in recognising your needs and giving you time and space to choose at your own pace—is exactly the level of service we strive for. We’ll be sure to pass on your kind words to Joe. Thank you for choosing us, and we hope you enjoy your new bed,
Megan | Customer Care Specialist⭐
What a pleasant experience
What a pleasant experience. No excessive sales just professional friendly staff and honest advice.
March 22, 2026
Reply from Bensons For Beds - Bromborough
Thank you for the lovely feedback! 😊 We’re delighted to hear you had such a pleasant experience, with professional, friendly staff and honest, no‑pressure advice. Enjoy your new bed,
Megan | Customer Care Specialist✨
Excellent
Great customer service and the bed is very comfortable and sturdy- great value for the price
March 28, 2026
Reply from Bensons For Beds - Bromborough
Thank you for the lovely feedback! 😊 We’re so pleased to hear you’re happy with the comfort and sturdiness of your bed, and that you felt the service and value were spot on. Enjoy many great nights’ sleep,
Megan | Customer Care Specialist💜
Staff were very friendly gave good…
Staff were very friendly gave good information but I didn’t feel pressured
March 26, 2026
Reply from Bensons For Beds - Bromborough
Thanks for the lovely feedback! 😊 We’re so glad you found the team friendly and informative—and even better that you never felt pressured. That’s exactly how it should be,
Megan | Customer Care Specialist⭐
Reply from Bensons For Beds - Bromborough
Thank you! We’re delighted to hear you received excellent service — we really appreciate your feedback,
Megan at Customer Care🌟
Reply from Bensons For Beds - Bromborough
Thanks for the great review Christine! So glad our team knew their stuff and delivery was spot‑on — that’s what we love to hear!
Looking forward to seeing you again in the future!
Megan at Customer Care
Nice shop layout
Nice shop layout, attentive and helpful staff very polite and knowledgeable. Highly recommended.
March 20, 2026
Reply from Bensons For Beds - Bromborough
Thank you so much! We’re really glad to hear you enjoyed the shop layout and found our staff attentive, helpful, polite, and knowledgeable. We truly appreciate your recommendation,
Megan at Customer care! 😊✨
More training.knowing about the…
More training.knowing about the products . Be friendly and enthusiastic .showing you are enjoying you job ,which would make you feel more welcoming to want to shop there again
March 16, 2026
Unprompted review
Reply from Bensons For Beds - Bromborough
Thank you for your feedback — we really appreciate it. We’ll make sure your comments are passed on internally to help improve our training and customer experience moving forward.
Thank you,
Megan at Customer Care
Reply from Bensons For Beds - Bromborough
This review made our day Alan! Perfect service and great people — can’t beat that. Thanks for the awesome feedback,
Megan at Customer Care! 😄
Proffesional through and through
Excellent service all round from shop staff down to delivery all very professional highly recommend to all family and friends
March 16, 2026
Reply from Bensons For Beds - Bromborough
Amazing review Paul— that’s what we love to hear! 😄 From the shop team to the delivery crew, it sounds like everyone smashed it. Thanks so much for the recommendation,
Megan at Customer Care💜
Friendly and helpful salesperson
Friendly and helpful salesperson. Good quality mattress to suit our purpose.
March 16, 2026
Reply from Bensons For Beds - Bromborough
Thank you for giving us 5 stars Rodney! We’re so glad you found our salesperson friendly and helpful, and that your new mattress is the perfect fit for your needs. Really appreciate your feedback,
Megan at Customer Care
Completely satisfied
I could track the delivery and it arrived ahead of time. The delivery men offered to remove their shoes on entry to my home. They took the mattress up stairs carefully and placed it onto my bed, removing the plastic covering.
Very polite gentlemen
March 16, 2026
Reply from Bensons For Beds - Bromborough
Thank you for your lovely feedback Jane! We’re so glad you found the delivery easy to track and that it arrived ahead of time. It’s great to hear our delivery team were polite, careful, and respectful of your home — taking the mattress upstairs, unwrapping it, and even offering to remove their shoes. We really appreciate your kind words,
Megan at Customer Care💜
Amazing bed
Whilst I had done a fair amount of research and pretty much knew what I wanted, Joe in the store was very helpful and knowledgeable. The process was straightforward. They made it easy - good communication re delivery
Arrived on time with a professional team
The bed is amazing - service was very good.
March 14, 2026
Reply from Bensons For Beds - Bromborough
anne-marie Schofield,
We're happy to hear that you found our team member helpful and knowledgeable! It's great the process was straightforward, with good communication regarding delivery, and that the bed is amazing. We appreciate your very good feedback.
Team Bensons
Ordered a mattress and the staff were…
Ordered a mattress and the staff were incredibly helpful. They explained all the differences between the mattresses and helped us choose the one that felt most comfortable. It’s due to arrive next week and I can’t wait to try it out and finally get a great night’s sleep. I’ll update my review after a few weeks once I’ve had the chance to test it properly.
February 25, 2026
Reply from Bensons For Beds - Bromborough
Thanks so much for sharing this! 😊 We're really glad the team were so helpful in guiding you through the mattress options and making sure you found the one that feels just right. We hope delivery goes smoothly next week — and we can’t wait to hear how you’re sleeping once you’ve had a chance to try it out,
Megan at Customer Care
Eay dealings and good information given
March 12, 2026
Reply from Bensons For Beds - Bromborough
Thank you Phillip! Really glad to hear everything was easy and that the information provided was helpful — just what we aim for!
Take care,
Megan at Customer Care😊
Was happy
Was happy with help I got choosing my matress great customer service, I got time to look around then joe help me with the right matress to buy
March 5, 2026
Reply from Bensons For Beds - Bromborough
Lana,
We're happy to hear that you received great assistance and had time to choose your mattress. We appreciate your positive feedback regarding our customer service!
Team Bensons
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