Bensons For Beds - Bury Reviews 

376
•
TrustScore 5 out of 5

4.9

Unit 1 Halls Mill Retail Park, BL9 7AZ Bury, Lancashire, GB

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Rated 5 out of 5 stars

Leanne at the Bury store was amazing. She was incredibly informative, and it was clear she has a wealth of experience. She was honest, funny and, most importantly, never pushy. She made us feel comfor... See more

Company replied

Rated 5 out of 5 stars

Friendly staff who were very helpful at the Bury store.. Did not rush you, let you try any bed you wanted without pestering you. You only had to ask if you needed any help or required them to answer y... See more

Company replied

Rated 5 out of 5 stars

Love my new wardrobe. The guys that delivered and fitted the wardrobes were efficient and very polite. The wardrobes are very sturdy and have lots of hanging space for shorter clothing and long hangin... See more

Company replied

Rated 4 out of 5 stars

Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Bury

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, United Kingdom

  • 1617615440

4.9

Excellent

TrustScore 5 out of 5

376 reviews

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4.9

All reviews

(376)

26,837 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

October 8, 2026
Bensons For Beds - Bury logo

Reply from Bensons For Beds - Bury

Thank you so much for your kind words Mr & Mrs Greenhalgh! We're thrilled to hear that you had an excellent experience with our customer service. Our team works hard to ensure every customer feels valued. We look forward to seeing you again soon,
Megan | Customer Care Specialist

Rated 5 out of 5 stars

Leanne at the Bury store was amazing

Leanne at the Bury store was amazing. She was incredibly informative, and it was clear she has a wealth of experience. She was honest, funny and, most importantly, never pushy. She made us feel comfortable and was the perfect person to help us find what we needed. A brilliant experience all round!

October 6, 2026
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Reply from Bensons For Beds - Bury

Thank you for your wonderful feedback! We're thrilled to hear that Leanne provided you with such a positive experience. Her expertise and friendly approach are truly valued. We appreciate your support and look forward to welcoming you back soon!

Rated 5 out of 5 stars

Friendly staff who were very helpful

Friendly staff who were very helpful at the Bury store.. Did not rush you, let you try any bed you wanted without pestering you. You only had to ask if you needed any help or required them to answer your questions.Relaxing atmosphere. Reasonably priced beds with good selection of beds with lots on offers

October 5, 2026
Unprompted review
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Reply from Bensons For Beds - Bury

Thank you for your wonderful review! We're thrilled to hear that our friendly staff made your experience enjoyable and that you found our selection and prices to your liking. We strive to create a relaxing atmosphere for our customers. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Jasmine was a great help to me choosing…

Jasmine was a great help to me choosing the right mattress’ very thankful to her’ great patience and knowledge.

October 1, 2026
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Reply from Bensons For Beds - Bury

Thank you for your kind words! We're thrilled to hear that Jasmine provided you with excellent service in choosing the perfect mattress. Her dedication and expertise truly make a difference. We appreciate your feedback and hope you enjoy your new mattress!

Rated 5 out of 5 stars

Great customer service

Great customer service, staff very knowledgeable and friendly

September 29, 2026
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Reply from Bensons For Beds - Bury

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our knowledgeable and friendly staff. Your satisfaction is our top priority, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Love my new wardrobe

Love my new wardrobe. The guys that delivered and fitted the wardrobes were efficient and very polite. The wardrobes are very sturdy and have lots of hanging space for shorter clothing and long hanging space for like dresses and trousers, there are storage shelves that can be altered to higher or lower the doors are soft close which is far better than doors banging, the drawers are very spacious I have not been able to fill some of them yet, I could not be happier and well worth the money. (I would have put photo but it would not let me)

July 4, 2026
Unprompted review
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Reply from Bensons For Beds - Bury

Thank you for your wonderful review! We're thrilled to hear that you love your new wardrobe and that our team provided efficient service. It's great to know the design and features meet your needs. We appreciate your support and hope you enjoy your wardrobe for years to come!

Rated 5 out of 5 stars

Efficient delivery team kept me updated…

Efficient delivery team kept me updated beforehand.
Excellent service removing old bed etc.
Delivery staff friendly, hardworking, quick, tidied up afterwards- excellent and knowledgeable.

September 24, 2026
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Reply from Bensons For Beds - Bury

Thank you for your wonderful review! We're thrilled to hear that our delivery team provided excellent service and kept you informed. Our staff takes pride in their work, and it's great to know they made your experience positive. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Comfortable bed

The bed is very comfortable and gives good support.

The two men who delivered the bed were very nice.

September 25, 2026
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Reply from Bensons For Beds - Bury

Thank you for your wonderful review! We're thrilled to hear that you're enjoying your comfortable bed and that our delivery team made a positive impression. Your satisfaction is our priority, and we appreciate your support!

Rated 5 out of 5 stars

Excellent

The service and people of Bensons for beds know how to take proper care of their customers. SUBASH is a great example who has done very well in helping me choose and get the best deal out of what I wanted.
Thank you

September 22, 2026
Unprompted review
Bensons For Beds - Bury logo

Reply from Bensons For Beds - Bury

Thank you for your wonderful feedback! We're thrilled to hear that Subash provided you with excellent service and helped you find the perfect deal. Our team is dedicated to ensuring every customer has a great experience. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great service

The bed is extremely comfortable, we were kept informed at every step of the process from order to delivery. The delivery was within the time slot allocated and the delivery team were friendly, helpful and efficient.

September 21, 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear how comfortable your new bed is! It's wonderful that you were kept informed throughout the entire process, from order to delivery. We're also glad our delivery team was friendly, helpful, and efficient.

Team Bensons

Rated 5 out of 5 stars

Subash was incredibly helpful!!

Subash was incredibly helpful!!! Talked me through the whole process and made us feel accommodated and welcome, let us try all mattress with no rushing and let us take our time so the whole process was stress free. Highly recommend excellent customer service!!

September 10, 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear you had such a fantastic experience! It's wonderful that Subash was incredibly helpful, guiding you through the process without rushing, and making you feel accommodated and welcome. We're delighted that you had a stress-free experience.

Team Bensons

Rated 5 out of 5 stars

Yasmin was so helpful and nothing was…

Yasmin was so helpful and nothing was to much trouble, she made you feel as if you have know her for years ,she was an excellent sales woman very cheerful, thank you so much Yasmin ❤️

September 8, 2026
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Reply from Bensons For Beds - Bury

Hello Mr&Mrs Hall,
Thank you so much for your wonderful feedback! 😊 Yasmin will be absolutely delighted to hear your kind words. We're thrilled that she made you feel so comfortable and well looked after, and that nothing was too much trouble. Her cheerful personality and dedication to helping customers truly shine through. We'll be sure to pass on your fantastic comments. Thank you again for choosing us, and we hope you enjoy your purchase,
Megan | Customer Care Specialist💙

Rated 5 out of 5 stars

Helpful, friendly and informative

We have not yet received our new mattress but we're very impressed with the salesman Simon at the Bury store. He wasn't pushy but very helpful, friendly and informative. We went away after trying out several mattresses to check out the competition and make a decision over a coffee. Having returned to the store to place our order later in the day, we are now awaiting delivery which we trust will go just as smoothly

August 31, 2026
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Reply from Bensons For Beds - Bury

Thank you for your kind words about Simon! We're thrilled to hear you had a positive experience at our Bury store. We appreciate your trust in us and are excited for you to receive your new mattress. If you have any questions in the meantime, feel free to reach out!

Rated 5 out of 5 stars

Yasmin and Leanne were very helpful and…

Yasmin and Leanne were very helpful and informative

August 28, 2026
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Reply from Bensons For Beds - Bury

Hello Pamela,
Thank you for your lovely review! 😊 We're delighted to hear Yasmin and Leanne were so helpful and informative during your visit. We'll be sure to pass on your kind words to them. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐

Rated 5 out of 5 stars

Great experience in store with Lianne

Great experience in store with Lianne. She was really helpful in tailoring to exactly what we needed. Made it really easy to pick the right bed for us.

August 19, 2026
Bensons For Beds - Bury logo

Reply from Bensons For Beds - Bury

We're so pleased to hear about your great in-store experience! It's wonderful that our team member was really helpful in tailoring to exactly what you needed, making it easy to pick the right bed.

Team Bensons

Rated 5 out of 5 stars

Experienced and knowledgeable sales…

Experienced and knowledgeable sales lady.

August 24, 2026
Bensons For Beds - Bury logo

Reply from Bensons For Beds - Bury

Hello Ruth,
Thank you for your review! 😊 We're delighted to hear that our sales colleague was experienced and knowledgeable, helping you make the right choice with confidence. Providing expert advice and excellent customer service is what we strive for, so it's wonderful to know you had a positive experience. Thank you for choosing us,
Megan | Customer Care Specialist

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Thank you.

August 21, 2026
Unprompted review
Bensons For Beds - Bury logo

Reply from Bensons For Beds - Bury

We are so pleased to hear that you experienced excellent service. Thank you for sharing your positive feedback with us!

Team Bensons

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