Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for bet... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for bet... See more
Company replied
Excellent service from start to finish, sales lady in the shop was helpful yet not pushing you to buy, purchased and everything explained clearly… lots of emails etc keeping me updated, delivery on ti... See more
Company replied
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... See more
Company replied
Helpful and friendly in the shop, delivered on the day that was given to us and on time kept informed about the delivery prior to delivery. Bed erected and the old one taken away leaving know mess or... See more
Company replied
Written by the company
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order was early. The staff were pleasant and helpful. The bed was easy to put together happy customer.

Reply from Bensons For Beds - Bury
Great staff talked us through the options clearly and helped us make the right choice

Reply from Bensons For Beds - Bury

Reply from Bensons For Beds - Bury
Excellent service in store and delivery
Customer service as it should be

Reply from Bensons For Beds - Bury
The gentleman who served me, after being seen the day before by his female colleague, processed the whole sale ( almost £6000) in the name of his female colleague

Reply from Bensons For Beds - Bury
I went into the store with what I wanted. Subash who approached us, knew his stuff. I wasn't pressured but advised. I picked my mattress and can't wait for it to be delivered.

Reply from Bensons For Beds - Bury

Reply from Bensons For Beds - Bury
Staff in store were very helpful, delivery drivers (Ryan and Kelvin) were excellent, kept me updated throughout the delivery process, I would definitely recommend Bensons for beds to others

Reply from Bensons For Beds - Bury
One word, Suresh. One of the best customer service person I have ever come across. That man could sell air if he wanted to! I generally go to Bensons all the time for the excellent products and super customer service.

Reply from Bensons For Beds - Bury
Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for better.

Reply from Bensons For Beds - Bury
Staff at Bury store were incredibly helpful and knowledgeable.
Driver, and driver's assistant, Sean and Andy were cheery despite the early hour of the delivery. They worked efficiently and were very considerate.

Reply from Bensons For Beds - Bury
From entering bensons showroom in bury to the delivery of our bed base and mattress we could not fault bensons employees. A great service and product

Reply from Bensons For Beds - Bury
Friendly helpful staff in the shop. Very efficient, friendly delivery. Very happy.

Reply from Bensons For Beds - Bury
The staff were excellent and knowledgeable and allowed me plenty of time to make the best choice for me 😀

Reply from Bensons For Beds - Bury
Excellent customer service from Yasmin and Simon, not at all pushy, but knowledgeable, friendly and helpful. Nothing was too much trouble. Thank you for finally helping us find our dream bed!

Reply from Bensons For Beds - Bury
Really helpful service from Bensons at their Bury store. Really personable service that made things much easier.

Reply from Bensons For Beds - Bury
Great experience from the store to the delivery. Third time I have used Benson and will definitely use again.

Reply from Bensons For Beds - Bury
Staff were so friendly and helpful, highly recommend the Bury store

Reply from Bensons For Beds - Bury
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.