Bensons For Beds - BuryReviews 

346
TrustScore 5 out of 5

4.9

Unit 1 Halls Mill Retail Park, BL9 7AZ Bury, Lancashire, GB


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Rated 5 out of 5 stars

Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for bet... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish, sales lady in the shop was helpful yet not pushing you to buy, purchased and everything explained clearly… lots of emails etc keeping me updated, delivery on ti... See more

Company replied

Rated 4 out of 5 stars

Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... See more

Company replied

Rated 4 out of 5 stars

Helpful and friendly in the shop, delivered on the day that was given to us and on time kept informed about the delivery prior to delivery. Bed erected and the old one taken away leaving know mess or... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Bury

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, United Kingdom

  • 1617615440

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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4.9

All reviews

(346)

23,630 reviews in the last 12 months

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Rated 5 out of 5 stars

The order was early

The order was early. The staff were pleasant and helpful. The bed was easy to put together happy customer.

June 25, 2026
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Reply from Bensons For Beds - Bury

We're so pleased your order arrived early and our team was pleasant and helpful. Thank you for your wonderful feedback!

Team Bensons

Rated 5 out of 5 stars

Great staff, right product

Great staff talked us through the options clearly and helped us make the right choice

June 24, 2026
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Reply from Bensons For Beds - Bury

We're so pleased our team clearly explained your options and helped you choose. Thank you!

Team Bensons

Rated 5 out of 5 stars

The polite selfless gentleman who served me

The gentleman who served me, after being seen the day before by his female colleague, processed the whole sale ( almost £6000) in the name of his female colleague

June 15, 2026
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Reply from Bensons For Beds - Bury

We appreciate you sharing your experience. We are concerned to hear about the processing of your sale and are looking into this matter.

Team Bensons

Rated 5 out of 5 stars

I went into the store with what I…

I went into the store with what I wanted. Subash who approached us, knew his stuff. I wasn't pressured but advised. I picked my mattress and can't wait for it to be delivered.

June 9, 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear about your positive in-store experience and that you received excellent advice. We hope you love your new mattress!

Team Bensons

Rated 5 out of 5 stars

Everything went flawlessly

Everything went flawlessly. Very satisfied

June 1, 2026
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Reply from Bensons For Beds - Bury

We're so glad everything went flawlessly! Thank you for sharing your satisfaction with us.

Team Bensons

Rated 5 out of 5 stars

Would certainly recommend

Staff in store were very helpful, delivery drivers (Ryan and Kelvin) were excellent, kept me updated throughout the delivery process, I would definitely recommend Bensons for beds to others

May 27, 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear our store staff were helpful and our delivery team provided excellent updates. Thank you for your recommendation!

Team Bensons

Rated 5 out of 5 stars

Suresh is awesome

One word, Suresh. One of the best customer service person I have ever come across. That man could sell air if he wanted to! I generally go to Bensons all the time for the excellent products and super customer service.

May 30, 2026
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Reply from Bensons For Beds - Bury

Thank you for your fantastic feedback! We are so pleased to hear about your excellent experience with our team member and our products. Your kind words truly mean a lot to us.

Team Bensons

Rated 5 out of 5 stars

Excellent service

Fantastic men took away old mattress very quickly & carefully & brought new mattress into house & onto my bed expertly, carefully & even put a clock back on my wall for me. Couldn’t have asked for better.

May 27, 2026
Bensons For Beds - Bury logo

Reply from Bensons For Beds - Bury

We're so happy to hear about your excellent experience with our team! We truly appreciate your kind words and positive feedback.

Team Bensons

Rated 5 out of 5 stars

Excellent customer service

Staff at Bury store were incredibly helpful and knowledgeable.

Driver, and driver's assistant, Sean and Andy were cheery despite the early hour of the delivery. They worked efficiently and were very considerate.

May 19, 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear our team provided such helpful and knowledgeable service. It's wonderful they were cheerful and efficient!

Team Bensons

Rated 5 out of 5 stars

From entering bensons showroom in bury…

From entering bensons showroom in bury to the delivery of our bed base and mattress we could not fault bensons employees. A great service and product

May 24, 2026
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Reply from Bensons For Beds - Bury

We're so pleased you couldn't fault our employees, and received great service and product from us. Thank you for your feedback!

Team Bensons

Rated 5 out of 5 stars

Friendly helpful staff in the shop

Friendly helpful staff in the shop. Very efficient, friendly delivery. Very happy.

May 23, 2026
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Reply from Bensons For Beds - Bury

We're so pleased our team provided friendly, efficient service. Thank you for your kind feedback!

Team Bensons

Rated 5 out of 5 stars

Great customer Service

Excellent customer service from Yasmin and Simon, not at all pushy, but knowledgeable, friendly and helpful. Nothing was too much trouble. Thank you for finally helping us find our dream bed!

May 17, 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear our team provided excellent service, helping you find your dream bed. We appreciate your kind words!

Team Bensons - Jess

Rated 5 out of 5 stars

Really helpful service from Bensons at…

Really helpful service from Bensons at their Bury store. Really personable service that made things much easier.

May 16, 2026
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Reply from Bensons For Beds - Bury

We're so pleased to hear you received such helpful and personable service at our Bury store. Thank you for sharing your positive experience!

Team Bensons - Jess

Rated 5 out of 5 stars

Great service start to finish

Great experience from the store to the delivery. Third time I have used Benson and will definitely use again.

May 14, 2026
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Reply from Bensons For Beds - Bury

We're so glad you had a great experience from store to delivery! We appreciate your continued trust in us and look forward to serving you again.

Team Bensons - Jess

Rated 5 out of 5 stars

Staff were so friendly and helpful

Staff were so friendly and helpful, highly recommend the Bury store

May 13, 2026
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Reply from Bensons For Beds - Bury

That’s lovely to hear! 😊 Our Bury team will be thrilled—thanks so much for the recommendation ✨

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