Tracey at Bensons for Beds Bury was absolutely fantastic, she was very informative and knowledgeable regarding the stipulated requirements of our needs. She was very friendly throughout our visit and... See more
Company replied
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Barry and Kelvin kept us updated on delivery and were on time. They were friendly and very helpful. When purchasing the bed the sales assistant not have been more helpful. Overall a superb experience.... See more
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Excellent service from start to finish, sales lady in the shop was helpful yet not pushing you to buy, purchased and everything explained clearly… lots of emails etc keeping me updated, delivery on ti... See more
Company replied
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... See more
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Company details
About Bensons For Beds - Bury
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, United Kingdom
- 1617615440
4.9
Excellent
354 reviews
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From entering bensons showroom in bury…
From entering bensons showroom in bury to the delivery of our bed base and mattress we could not fault bensons employees. A great service and product
May 24, 2026
Reply from Bensons For Beds - Bury
We're so pleased you couldn't fault our employees, and received great service and product from us. Thank you for your feedback!
Team Bensons
Friendly helpful staff in the shop
Friendly helpful staff in the shop. Very efficient, friendly delivery. Very happy.
May 23, 2026
Reply from Bensons For Beds - Bury
We're so pleased our team provided friendly, efficient service. Thank you for your kind feedback!
Team Bensons
Great customer Service
Excellent customer service from Yasmin and Simon, not at all pushy, but knowledgeable, friendly and helpful. Nothing was too much trouble. Thank you for finally helping us find our dream bed!
May 17, 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear our team provided excellent service, helping you find your dream bed. We appreciate your kind words!
Team Bensons - Jess
Really helpful service from Bensons at…
Really helpful service from Bensons at their Bury store. Really personable service that made things much easier.
May 16, 2026
Reply from Bensons For Beds - Bury
We're so pleased to hear you received such helpful and personable service at our Bury store. Thank you for sharing your positive experience!
Team Bensons - Jess
plenty of help quick and easy
May 7, 2026
Reply from Bensons For Beds - Bury
We're glad we could help quickly and easily. Thank you for your kind words and five-star rating.
Team Bensons - Jess
Great service start to finish
Great experience from the store to the delivery. Third time I have used Benson and will definitely use again.
May 14, 2026
Reply from Bensons For Beds - Bury
We're so glad you had a great experience from store to delivery! We appreciate your continued trust in us and look forward to serving you again.
Team Bensons - Jess
Staff were so friendly and helpful
Staff were so friendly and helpful, highly recommend the Bury store
May 13, 2026
Reply from Bensons For Beds - Bury
That’s lovely to hear! 😊 Our Bury team will be thrilled—thanks so much for the recommendation ✨
Yasmin was great at purchase and in…
Yasmin was great at purchase and in store help and the delivery was great!
May 8, 2026
Unprompted review
Reply from Bensons For Beds - Bury
We're happy to hear that you had a great experience with our in-store help and delivery service. Thanks for your positive feedback!
Team Bensons
Reply from Bensons For Beds - Bury
We appreciate your kind words! It's great to hear our team was helpful to you; we will share this with them.
Team Bensons
Excellent service from start to finish
Excellent service from start to finish, sales lady in the shop was helpful yet not pushing you to buy, purchased and everything explained clearly… lots of emails etc keeping me updated, delivery on time and notified as mentioned an hour prior. Old mattress taken away and new put in place. Great overall service
May 3, 2026
Reply from Bensons For Beds - Bury
We appreciate you sharing your experience! 😊 We're happy to hear that the sales team was helpful without being pushy, and that you were kept well-informed throughout the process. It's great to know the delivery was on time and the old mattress was removed. ✨
Team Bensons
Reply from Bensons For Beds - Bury
Much appreciated — helpful staff and great service is exactly what we aim for ⭐
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
Helpful store staff
Helpful store staff
Kept informed throughout the process
On the delivery day, kept informed, delivery team polite
April 20, 2026
Reply from Bensons For Beds - Bury
Thanks so much! We’re glad the whole process ran smoothly 🙌
We hope to welcome you back soon,
Megan | Customer Care Specialist
Perfect
From in store to delivery the staff were helpful and friendly
April 15, 2026
Unprompted review
Reply from Bensons For Beds - Bury
Thank you! We’re really pleased our team made the whole experience smooth and friendly from start to finish 😊
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
Reply from Bensons For Beds - Bury
Thank you for your feedback! We’re really pleased you found our service and communication great — that’s exactly what we aim for.
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent customer service
Excellent customer service nothing was too much trouble. Ensured we tried a number of mattresses before making our decision.
April 9, 2026
Reply from Bensons For Beds - Bury
We appreciate you taking the time to leave us feedback! 😊 We're so glad to hear our customer service was excellent and that we helped you find the perfect mattress.
Team Bensons
An excellent experience at Benson For Beds Bury
An excellent experience purchasing a new mattress.The person who dealt with us,Subash,was informative,friendly and efficient and provided us with a very competitive price for a mattress that met our requirements.
My wife and myself would definitely recommend Bensons For Beds,Bury.
John Bebb
April 11, 2026
Reply from Bensons For Beds - Bury
We're delighted you had such a positive experience purchasing your new mattress at our Bury location. It's great to hear that our team member was informative, friendly, and efficient in helping you find the perfect mattress at a competitive price. We appreciate your recommendation!
Team Bensons
Best service from Bensons
Show room wide selection. Knowledgeable staff. Kept up to date re delivery. Arrived on time
April 1, 2026
Reply from Bensons For Beds - Bury
Lovely feedback! From showroom to delivery, we’re so pleased everything was spot on.
Thanks for choosing us – we hope to serve you again!
- Megan at Customer Care!✨
Great experience from start to finish
Great experience from start to finish. The staff are knowledgeable and helpful. We have now received our new bed and mattress and it’s heaven.
March 27, 2026
Reply from Bensons For Beds - Bury
Thank you for the lovely review! 😊 We’re delighted to hear you had a great experience from start to finish and that our team were knowledgeable and helpful throughout. Enjoy your new bed and mattress—heaven sounds just right!
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist ✨
Reply from Bensons For Beds - Bury
Thank you! 😊 We’re really pleased to hear you received excellent service from our staff. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Excellent service
Excellent service from the shop floor to the front door. Staff in store recommended the Jenkins Ottoman which ticked all our boxes: comfy headboard, plenty of underbed storage and only slightly longer than the mattress. The delivery duo assembled the bed in under half an hour. Highly recommend Bensons for Beds.
March 24, 2026
Reply from Bensons For Beds - Bury
Thank you for the fantastic review! We’re so pleased the Jenkins Ottoman ticked all the boxes and that our delivery team had everything set up in no time. Great to hear you’d recommend Bensons — enjoy your new bed!✨
Sleep well,
Megan | Customer Care Specialist💜
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