Used the Bury St Edmunds shop earlier this year. Ordered a bed, mattress and pillow. All supplied on the due dates and even offered an earlier date if preferred to receive the bed. Happy with the s... See more
Location
Switch locationUnit 1b St Edmundsbury Retail Park, St Edmundsbury Retail Park, IP32 7BT Bury St Edmunds, Suffolk, GB
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We received excellent service from the moment we walked into the shop to when we had our new mattress delivered yesterday. The member of staff was very helpful and encouraged us to try out which... See more
Company replied
Good delivery. 2 piece bed delivered with 2 different feet fittings. Customer Service stated unable to get new fittings for 8 days. Saved by Chloe from Bury St Edmunds shop who delivered despite CS t... See more
Company replied
Steve welcomed us to the store professionally. We were asked questions about how we sleep, what was our preference & current mattress type. We were left to review mattresses ourselves before Steve c... See more
Company replied
Company details
About Bensons For Beds - Bury St Edmunds
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1b St Edmundsbury Retail Park, St Edmundsbury Retail Park, IP32 7BT, Bury St Edmunds, Suffolk, United Kingdom
- 1284723184
4.8
Excellent
360 reviews
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Good product knowledge and helpful
Customer advisor Phil was spot on. Explained the difference between all the types of mattresses and helped me make an informed decision. Haven’t received the mattresses yet but so far my experience has been very positive
June 5, 2024
The sales person was very kind and…
The sales person was very kind and helpful and didn’t mind taking me around the store until I found what I was looking for .
Very impressed
May 24, 2024
Fantastic experience from Bury St…
Fantastic experience from Bury St Edmunds Bensons For Beds. Lovely welcome from Steven (manager). Spent time with my son choosing the ‘right’ mattress and bed for him. As a sufferer of chronic neck and back pain it was important to try several mattresses and pair the right one to my son. Good price agreed. Full product explanation given and lovely bed care kit provided.
Really nice experience. Excited to receive products. Would shop there again for my other children. Thank you Bensons.
May 19, 2024
Felt valued
Are experience at Bensons For Beds was a really good one,The customer service we received was brilliant.
Sigita was really helpful her knowledge about the products was brilliant and we came away really happy with are purchase,Sigita is a real star.
May 9, 2024
Phil was very knowledge
Phil was very knowledge, helpful and patient. After showing the beds that fitted the criteria, gave you time and space to make the choice of bed .
May 4, 2024
Served by Phil at Bury St Edmunds…
Served by Phil at Bury St Edmunds branch, he was very helpful. Helped with mattress purchase & wardrobe.
May 4, 2024
Bury St Edmunds staff
Bury St Edmunds staff, very informative and patient with no pressure on us to purchase it's a shame one of the delivery guys wasn't as professional.
April 19, 2024
Unprompted review
It was a well informed discussion with…
It was a well informed discussion with Steve from Bury st Edmunds branch, advising the various options suited to our budget . He was friendly and helpful and we consequently bought a mattress from his store
April 20, 2024
Friendly and professional staff
Friendly and professional staff; very business like, helpful and able
April 13, 2024
Very happy with our experience so far
April 5, 2024
On entering the show room we were…welcomed
On entering the show room we were greeted by a lady called Sigita.She could see we having a look at different mattresses and asked us if we needed help and said let her now if we did. When we asked her for advice she was so helpful and considerate and not a bit pushy which made the experience a lot more pleasurable
March 26, 2024
We found exactly what we were looking…
We found exactly what we were looking for in a bed settee and at the right price. Benson beds of Bury St Edmunds was an easy place to find. Despite a few people in the store we were soon helped in getting what we wanted. Excellent store Excellent staff!!
March 27, 2024
We were allow to look round without…
We were allow to look round without pressure, when we were ready the salesman explained everything we needed to know
March 19, 2024
Bury St Edmunds branch
Visited the Bury St Edmunds branch and was very pleasantly surprised by the airy showroom. We were spoken to by Steve who was very informative, you could tell he was experienced by some of the info he gave. The order process was smooth and quick. We would definitely recommend to friends and family but hopefully we won’t be needing a new bed for quite a few years.
March 17, 2024
Unprompted review
Buy well, Sleep well!
Really helpful advice provided. There was a huge selection of beds and the pros & cons were explained clearly.
March 16, 2024
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