I used to think that Bensons were a bit downmarket but how wrong I was. Tried out in Bury St Edmunds store where manager was most helpful though we didn’t actually buy there. Ordered later online and... See more
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Location
Switch locationUnit 1b St Edmundsbury Retail Park, St Edmundsbury Retail Park, IP32 7BT Bury St Edmunds, Suffolk, GB
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the staff were great , helpful and patience, but I was lead to think the mattress insurance was free, its not so mark it down one star
Company replied
Clean & tidy store displaying the furniture I was looking for. Greeted by the assistant on entering but then left to browse at my leisure without being made to feel pressured to buy.
Company replied
Steve welcomed us to the store professionally. We were asked questions about how we sleep, what was our preference & current mattress type. We were left to review mattresses ourselves before Steve c... See more
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Company details
About Bensons For Beds - Bury St Edmunds
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1b St Edmundsbury Retail Park, St Edmundsbury Retail Park, IP32 7BT, Bury St Edmunds, Suffolk, United Kingdom
- 1284723184
4.7
Excellent
377 reviews
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Staff were very helpful friendly and…
Staff were very helpful friendly and patient we spent ages in the shop.
September 18, 2024
Sales staff very knowledgeable and…
Sales staff very knowledgeable and helpful without being pushy. Our sales person Sigita was excellent. She gave us space to look and and try out several beds, and was very patient with us, giving us excellent advise when we asked for help.
August 19, 2024
The sales lady was extremely pleasant…
The sales lady was extremely pleasant and helpful
and made sure I was shown all I wished to see, and try.
An excellent experience.
August 23, 2024
Chloe at bury st Edmund’s was an…
Chloe at bury st Edmund’s was an amazing young lady, she went above and beyond, she was friendly, patient, approachable an absolute star as far as I’m concerned she is a real asset to your company so treat her well and keep her within your business
August 5, 2024
Timely assistance and given undivided attention.
Was assisted in time and my questions were answered.
Was received with a smile.
August 1, 2024
my dream mattress
Helpful staff found the mattress i was looking for.very pleased with the product
July 30, 2024
Excellent prices at Bensons For Beds
We had a Lovely experience in Bensons for Beds in Bury St Edmunds. Phill is a nice guy and friendly.
I definitely recommend this store. Thank You.
July 27, 2024
Great advice and service meet our needs
Very polite and helpful takes us through what we was asking and meet our requirements full of knowledge very pleased with the service we got
June 28, 2024
Great help in store
Great help in store
The staff were very helpful in selecting the bed with product knowledge.
June 15, 2024
Good service.I knew what I wanted before I shopped…
I knew what I wanted before I shopped but I got good advice on the day.
June 11, 2024
Good product knowledge and helpful
Customer advisor Phil was spot on. Explained the difference between all the types of mattresses and helped me make an informed decision. Haven’t received the mattresses yet but so far my experience has been very positive
June 5, 2024
The sales person was very kind and…
The sales person was very kind and helpful and didn’t mind taking me around the store until I found what I was looking for .
Very impressed
May 24, 2024
Fantastic experience from Bury St…
Fantastic experience from Bury St Edmunds Bensons For Beds. Lovely welcome from Steven (manager). Spent time with my son choosing the ‘right’ mattress and bed for him. As a sufferer of chronic neck and back pain it was important to try several mattresses and pair the right one to my son. Good price agreed. Full product explanation given and lovely bed care kit provided.
Really nice experience. Excited to receive products. Would shop there again for my other children. Thank you Bensons.
May 19, 2024
Felt valued
Are experience at Bensons For Beds was a really good one,The customer service we received was brilliant.
Sigita was really helpful her knowledge about the products was brilliant and we came away really happy with are purchase,Sigita is a real star.
May 9, 2024
Phil was very knowledge
Phil was very knowledge, helpful and patient. After showing the beds that fitted the criteria, gave you time and space to make the choice of bed .
May 4, 2024
Served by Phil at Bury St Edmunds…
Served by Phil at Bury St Edmunds branch, he was very helpful. Helped with mattress purchase & wardrobe.
May 4, 2024
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