Tracey at Bensons for Beds Bury was absolutely fantastic, she was very informative and knowledgeable regarding the stipulated requirements of our needs. She was very friendly throughout our visit and... See more
Company replied
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Barry and Kelvin kept us updated on delivery and were on time. They were friendly and very helpful. When purchasing the bed the sales assistant not have been more helpful. Overall a superb experience.... See more
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Excellent service from start to finish, sales lady in the shop was helpful yet not pushing you to buy, purchased and everything explained clearly… lots of emails etc keeping me updated, delivery on ti... See more
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Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... See more
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Company details
About Bensons For Beds - Bury
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, United Kingdom
- 1617615440
4.9
Excellent
356 reviews
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Bhavis was excellent
Bhavis was excellent , very knowledgeable and helpful and guided me to the bed that I was looking for.
September 29, 2025
Reply from Bensons For Beds - Bury
Thank you for your kind words! We're glad Bhavis was knowledgeable and helpful in guiding you to the perfect bed.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Bury
We appreciate your feedback and are so happy to hear that you had an excellent experience with our fantastic customer service.
Thank you,
Lauryn at Customer Care
Reply from Bensons For Beds - Bury
Thank you for your feedback!
We’re glad you found our staff knowledgeable and communication clear. We appreciate your support!
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Bury
We appreciate you highlighting our staff's helpfulness! We're happy you had a positive experience with us.
Thank you,
Lauryn at Customer Care
Fabulous service
Fabulous service - guy on the phone at Bury was so polite and friendly!!!
Just a pity the delivery charge is £50 for a headboard - I’m having it delivered to store instead so at least there was that option when I asked, but still would have been easier to have it delivered at a cheaper price.
September 28, 2025
Reply from Bensons For Beds - Bury
We're happy to hear that the phone service was helpful and friendly! We appreciate your feedback regarding the delivery charge and are glad you found an alternative solution with store delivery.
Thank you,
Lauryn at Customer Care
Me and my fiancé came in to look for a…
Me and my fiancé came in to look for a bed and mattress for our new house and we were very warmly welcomed and really enjoyed our experience there will definitely recommend to family and friends
September 24, 2025
Reply from Bensons For Beds - Bury
Thanks a lot for the kind words! It’s wonderful to know your experience was enjoyable, and we really appreciate your recommendation to family and friends.
Take care,
Megan at Customer Care💜
Mr aimer Mushtaq
Yes, thank you. Your service was very good and you were very professional. Happy with the purchase
September 18, 2025
Reply from Bensons For Beds - Bury
We appreciate your acknowledgment and are happy you were pleased with our professional service and your purchase. Thank you for sharing your positive experience!
Thank you,
Lauryn at Customer Care.
Reply from Bensons For Beds - Bury
Thank you for your kind words! We pride ourselves on providing excellent service without any pressure. Your satisfaction is our top priority. Come back soon!
Great experience
Great experience. Served by Subash.
Can’t wait for my delivery of wardrobes and bed.
September 5, 2025
Reply from Bensons For Beds - Bury
We're glad you enjoyed your experience and Subash's service. We appreciate your order and are excited for you to receive your new wardrobe and bed!
Take care,
Megan at Customer Care
Beds Up
Good quality product Exceptional staff and delivery people. My wife and I love it
September 2, 2025
Unprompted review
Reply from Bensons For Beds - Bury
We're so happy to hear you are enjoying the good quality product! Our exceptional staff and delivery people appreciate your kind words. Thank you, Megan at Customer Care
Expert advice and no pressure sales.
August 28, 2025
Reply from Bensons For Beds - Bury
We're glad you appreciated our expert advice and our sales approach. Thank you for your positive feedback, Megan at Customer Care
Friendly
Friendly, knowledgeable and very helpful staff.
Unsure of the bed size required, (single or small double), I was able to see the beds side by side for comparison and compare different mattresses.
August 14, 2025
Reply from Bensons For Beds - Bury
We're happy to hear that our staff was helpful and knowledgeable during your visit. We're glad you were able to compare the bed sizes and mattresses to find the perfect fit! Thank you for your positive feedback, Megan at Customer Care
The guy was professional showed us a…
The guy was professional showed us a range of beds snd tried the matress’s out to find the perfect one , it was the dearest but was lovely and comfortable,
August 2, 2025
Reply from Bensons For Beds - Bury
Thank you for taking the time to share your positive experience! We strive to provide our customers with top-notch service and high-quality products, and we're thrilled to hear that we succeeded in finding the perfect bed for you. Sweet dreams! 😊
Bensons Bury beds
We were helped in the Bury store by Tracy who was professional and friendly throughout. We had such a good experience thanks to her we cancelled our plan to visit other stores and purchased from her. We felt valued and that our requirements we more important than just selling us any bed
August 3, 2025
Unprompted review
Reply from Bensons For Beds - Bury
Thank you for sharing your positive experience with Tracy at our Bury store. We take pride in providing excellent customer service and it's great to hear that she exceeded your expectations. We are so happy to have earned your business and look forward to serving you in the future.
Outstanding service!
Bhav went out of his way to help get me sorted when I went in after purchasing an Emma mattress and having nothing but trouble with it. He sorted me out with a brand new mattress that very same day!
Thank you so much for getting me sorted.
July 22, 2025
Unprompted review
Reply from Bensons For Beds - Bury
We are thrilled that Bhav could assist you with any issues regarding your purchase. Our team values excellent customer service, and we are delighted to hear that you are now satisfied with your Emma mattress. Thank you for choosing our business, Megan at Customer Care
Reply from Bensons For Beds - Bury
Thank you for choosing Bensons for Beds, Bury for your new bed needs! We are delighted to hear that you had a positive experience with us. Enjoy your new bed and don't hesitate to reach out to us for any further assistance, Megan at Customer Care
The lady I spoke to was very helpful
The lady I spoke to was very helpful. She understood what I was after and made everything easy for me to understand.
June 22, 2025
Reply from Bensons For Beds - Bury
Thank you for your kind words! Our team takes pride in providing excellent service and we are thrilled to hear that we met your expectations. It was a pleasure assisting you and we look forward to seeing you again soon, Megan at Customer Care
Our experience in store was quick and…
Our experience in store was quick and easy. We had an idea of what we wanted and Bhavis helped us pick out a great deal. The interest free was easy to set up and we got a delivery slot booked, just a couple of weeks away which is great
July 9, 2025
Reply from Bensons For Beds - Bury
Thank you so much for your review! We are thrilled to hear that your experience in our store was quick and easy. Bhavis and our team are always here to help you find the best deals and set up convenient interest free payment options. We can't wait to deliver your items in just a few weeks, Megan at Customer Care
The lady at the Bury store is super…
The lady at the Bury store is super nice and very helpful
July 4, 2025
Reply from Bensons For Beds - Bury
Thank you for your kind words! We are so happy to hear that our team at the Bury store provided you with exceptional service. We will be sure to pass along your compliments to our staff. We appreciate your support and hope to see you again soon, Megan at Customer Care
Reply from Bensons For Beds - Bury
Thank you for the positive review! Our team takes pride in providing helpful service to our valued customers. We appreciate your feedback and look forward to seeing you again in the future.
Take care,
Megan at Customer Care.
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