Staff were very knowledgeable about their beds which was helpful. Once mattress was chosen was advised of different payment methods. Delivery was to a time slot and was reminded by text of date & ti... See more
Company replied
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Staff were very knowledgeable about their beds which was helpful. Once mattress was chosen was advised of different payment methods. Delivery was to a time slot and was reminded by text of date & ti... See more
Company replied
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... See more
Company replied
Great service especially when we had to cancel the delivery last minute and again until my mum was able to get into her new property. When they arrived they delivered the bed in great time with no pro... See more
Company replied
What a refreshing experience. Karl in the store was very knowledgeable, ably answering any questions we had and left us to "try" out the beds to ensure we chose one that suited our requirements. We... See more
Company replied
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Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, United Kingdom
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Reply from Bensons For Beds - Carlisle
Very helpful when buying the bed and informative about the delivery process and options. Lovely staff

Reply from Bensons For Beds - Carlisle
Excellent customer service and choice of products.

Reply from Bensons For Beds - Carlisle
Very easy to deal with in the Carlisle branch, staff very knowledgeable and friendly, all made for an easy purchase. Looking forward to a good night's sleep and the rest 👌.

Reply from Bensons For Beds - Carlisle
The gentleman who dealt with us was professional, helpful and very knowledgeable, but he did not try to out any pressure on us at all. He explained the pros and cons of various bed we looked at and gave us an extremely good deal on the one we chose. The bed will be delivered and assembled for us and the old one taken away for recycling. What better service could anybody want?

Reply from Bensons For Beds - Carlisle
The mattress we purchased was clearly not a firm mattress, we both "fell" into the middle. The "independent" examiner was not independent. The tests were useless.
It was resolved but we had hassle and were out of pocket for something we felt not fit for purpose.
We will not use Bensons again.

Reply from Bensons For Beds - Carlisle
My experience was amazing the guy that served me was fantastic and he even helped my little niece when she has a nose bleed
Lisa in the shop was excellent, very friendly and helpful. Didn’t push us in to spending more than we needed. In fact we didn’t intend to purchase anything that day but Lisa was so helpful ended up ringing the shop an hour later to place the order!
The staff were very helpful and attention to detail was great
Victoria at the Carlisle store was great, putting us at ease and really knowing her product inside out , she went above and beyond her mannerism and no we never felt under any pressure to purchase , but we did because of her.
Great experience in Bensons for Beds Carlisle. Helpful and experienced staff who made the whole overwhelming process easier for me. They also have a great array of quality products!
Sales assistant very good at explaining the type of bed mattress type etc
The lady in the Carlisle showroom was very helpful and knowledgeable. The mattress I bought was delivered only 8 days later. The delivery men rang me an hour before they were due and were polite and efficient.
We looked at a wardrobe in store and the lady provided us with all the info we needed. We got our measurements and went straight back to order.
Excellent experience, Alex was so knowledgeable about the product and was so helpful.
this was my second purchase from Carlisle Bensons shop. This time I met Victoria who very attentively picked up all my cues of needs and wants and guided me to a small selection of mattresses which would fill my needs. Victoria and Carl (manager) were strongly supportive of my previously disappointing experience with a mattress and made the purchase decision relatively easy. I await the delivery and trial period with eagerness.
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