Bensons For Beds - Charlton Reviews 

204
TrustScore 4.5 out of 5

4.6

Unit C Stonelake Retail Park, Woolwich Rd, SE7 8LU Charlton, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience at Benson for Beds. The lady who helped me (I can’t remember her name but she was black/African) had great customer service skills. She defo needs to be praised! She was able... See more

Rated 4 out of 5 stars

We found the perfect bed frame to suit our room, fair price and good service in store (Charlton store, Michael I think was the guys name). Unfortunately it wasn't available to buy, I ordered from... See more

Rated 5 out of 5 stars

I had a wonderful experience with Michael the representative at New Charlton. He listened to my needs, navigated me around an enormous shop expertly explaining the specific mattresses that he thought... See more

Rated 5 out of 5 stars

Syed was absolutely welcoming and helpful from when we walked in. He had excellent knowledge of the products and gave us time to browse and sample different beds /mattresses. Syed was happy to answer... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Charlton

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit C Stonelake Retail Park, Woolwich Rd, SE7 8LU, Charlton, London, United Kingdom

  • 2083059234

4.6

Excellent

TrustScore 4.5 out of 5

204 reviews

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4.6

All reviews

(204)

26,103 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience

Excellent experience. Sales assistant was friendly, knowledgeable and professional. No pressure and didn't make us feel hurried. All questions answered and helpful suggestions made. No problems when we said we will not be ready to take delivery for three months. Would highly recommend and would definitely shop at Bensons again.

June 1, 2024
Rated 5 out of 5 stars

Local store

It is a local store with helpful informed staff who were welcoming on initial entry and on hand to provide detailed information and advice.

May 31, 2024
Rated 1 out of 5 stars

My order was not delivered on given…

My order was not delivered on given date after waiting for so long. I don’t have a new date when it will be delivered the only information sent to me was, my item was not loaded onto their vehicle
It was disappointing and unprofessional

March 24, 2024
Rated 5 out of 5 stars

Perfect quality and excellent customer service by Amma

I visited Bensons For Beds store several times. Large selection of products, excellent quality, I got exactly what I needed. And most importantly, I've got an excellent customer service. I spoke with Amma, who provided a great support. Her recommendations and friendly attitude made the furniture purchasing process easy and enjoyable. I will definitely come again and recommend this store to my friends. Thank you!

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

Syed was absolutely welcoming and …

Syed was absolutely welcoming and helpful from when we walked in. He had excellent knowledge of the products and gave us time to browse and sample different beds /mattresses. Syed was happy to answer all our questions cheerfully and we observed him treat other customers the same. Although Bensons had a wider variety of beds and mattresses compared to others we had visited, Syed was the reason why we purchased from Bensons.

March 19, 2024
Rated 5 out of 5 stars

Great

We had a wonderful experience at the branch, the sales lady Anna (black tall lady)was so good to us ,She took us around and we had a good time buying from bensons for bed.Nice customer service

March 13, 2024

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