Paul welcomed us to the store, provided us with pillows when testing the beds but then left us to look around without hounding us. When we had questions he was very knowledgeable
Company replied
Location
Switch locationUnit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB
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See what reviewers are saying
From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... See more
Company replied
Natalie the sales advisor was fantastic very helpful and knowledgeable during our selection, lovely person. The assembly team who delivered and assembled the bed carried this on they were superb rea... See more
Company replied
Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... See more
Company replied
Company details
About Bensons For Beds - Coventry206
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, United Kingdom
- 2476667143
4.8
Excellent
329 reviews
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Reply from Bensons For Beds - Coventry206
We're glad you found our salesperson patient and knowledgeable. Thank you for your positive feedback; we appreciate it greatly.
Please feel free to recommend us to friends and family!
Megan at Customer Care
Good buying experience
The store was attractive and well organised. The sales staff were very helpful and informative and able to negotiate on overall prices
October 15, 2025
Reply from Bensons For Beds - Coventry206
We appreciate you sharing your experience! We're happy to hear that you found our store attractive and well-organized, and that our sales team was helpful during your visit. Thank you for your review – Lauryn at Customer Care 💜
Excellent service
October 11, 2025
Reply from Bensons For Beds - Coventry206
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Coventry206
Love that! Great people + great quality = happy customers all around. Thanks for the fantastic review! Megan at Customer Care✨🛏️
GREAT FACE TO FACE CUSTOMER SERVICE:I popped into Bensons For Beds in…
I popped into Bensons For Beds in Coventry where the Sales Person named Intasar was very helpful indeed.
He knew my budget and the fact that I needed to factor in the price, assembly of the bed.
He wasn’t pushy at all, just very friendly and efficient & explained the process of delivery etc.
He said I could call him if I needed any help. Looking forward to my new bed!
October 6, 2025
Reply from Bensons For Beds - Coventry206
We appreciate you sharing your positive experience at our Coventry location. We're happy to hear that our sales team member was helpful, understood your needs, and explained the delivery process clearly. We hope you enjoy your new bed!
Take care,
Megan at Customer Care
Intasar fabulous sales staff
Intasar in the Coventry store was fabulous, very helpful full of knowledge and useful information and therefore able to help us purchase the perfect bed and mattress.
We were quite overwhelmed by all the differences and returned three times with him able to answer all our questions with great patience resulting in our purchase.
October 6, 2025
Unprompted review
Reply from Bensons For Beds - Coventry206
Thank you for your wonderful feedback! We’re thrilled to hear Intasar provided patient and knowledgeable support, helping you find the perfect bed and mattress—even over multiple visits. We’ll be sure to pass on your kind words!
Kind regards,
Megan
The Bensons for Beds Care Team
Excellent service
Natalie assisted me in finding the exact bed I was looking for. She was very knowledgeable about what was available and showed me several options of headboard,mattress and divan base. Very pleased with my choice.
September 25, 2025
Reply from Bensons For Beds - Coventry206
We're happy to hear that you found the perfect bed with our assistance. It's great to know that the available options for headboards, mattresses, and divan bases met your needs. Thank you for your positive feedback; we appreciate it.
Thank you,
Lauryn at Customer Care
Excellent experience at Coventry store
Just purchase a new king size gaming bed with 43” TV. Love it, we went to the Coventry store by chance after an horrendous experience at Dreams. Paul was extremely knowledgeable, not pushy and I felt valued. Me and wife purchased it the day after following us measuring our bedroom. I would highly recommend Bensons!
September 15, 2025
Unprompted review
Reply from Bensons For Beds - Coventry206
We're happy to hear that you love your new gaming bed! It's great to know that your experience at our store was so positive, especially after a difficult time elsewhere. We appreciate your recommendation and are glad we could help you find the perfect bed.
Thank you,
Lauryn at Customer Care.
Good comuniaction:)
Good communiaction:)
Delivered on time.
Thank you Wojciech and Brian:)
September 15, 2025
Unprompted review
Reply from Bensons For Beds - Coventry206
We're happy to hear that you had a positive experience with our communication and delivery. We appreciate your acknowledgment and thank you!
Thank you,
Lauryn at Customer Care.
New mattress
The men came with the new mate’ mattress and swapped it with the old one with no hassle.
September 8, 2025
Reply from Bensons For Beds - Coventry206
We're happy to hear that the mattress swap was completed without any trouble! Thank you for sharing your positive experience with us; we appreciate it.
Take care,
Megan at Customer Care
excellent customer service
The salesperson explained all the differences in mattresses for me.
He was not rushed, felt valued. Answered all my queries.
September 5, 2025
Reply from Bensons For Beds - Coventry206
We're happy to hear that the salesperson provided you with a thorough explanation of our mattresses and addressed all your concerns. We appreciate your positive feedback, Megan at Customer Care
The gentleman that showed us around the…
The gentleman that showed us around the store, called Instasar, was so patient and informative. He was listening to what was important to us and showed us all our available options without being pushy. He allowed us time to make decisions and had a lovely manner. We bought a kindsize divan, with mattress and headboard and a single divan and headboard.
August 31, 2025
Unprompted review
Reply from Bensons For Beds - Coventry206
We're happy to hear that you found our team member patient and informative! We appreciate you mentioning that they listened to your needs and presented options without pressure. Thank you for your purchase and the positive feedback.
Take care,
Megan at Customer Care
the lady that served us was excellent
August 31, 2025
Reply from Bensons For Beds - Coventry206
We appreciate your feedback and are so glad to hear that you received excellent service from our team member during your visit!
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Coventry206
We are happy to hear that you found our customer service friendly. We appreciate you taking the time to leave us this great feedback!
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Coventry206
We are happy to hear that our assistant was helpful and informative! We appreciate your positive feedback and thank you for sharing.
Take care, Megan at Customer Care
The salesman was indeed very helpful
The salesman was indeed very helpful, his name is Intasar and he explained everything in detail
August 28, 2025
Reply from Bensons For Beds - Coventry206
We're happy to hear that the salesperson was very helpful and explained everything in detail. We appreciate you taking the time to share your positive experience.
Take care, Megan at Customer Care
Very pleased with our purchase would…
Very pleased with our purchase would recommend staff were so helpful and knowledgeable would definitely buy from again
August 27, 2025
Reply from Bensons For Beds - Coventry206
We appreciate you sharing! We are so pleased our staff's knowledge and helpfulness made your purchase a great experience. We look forward to seeing you again, Megan at Customer Care
We were greeted by Natalie
We were greeted by Natalie, and all the staff were very helpful whilst not being pushy! Natalie listened carefully to our requirements and allowed us time to try out various options both in bed base and mattress. We tried the ottoman option which we initially thought would suit us, but Natalie advised that the weight of a substantial mattress needed to be considered. We decided against the ottoman option due to back problems.
We tried a number of mattresses and found one that we both found really comfortable and supportive. Natalie was particularly helpful in advising us on a headboard. She gave us a quote but mentioned that there would be a special offer over the Bank Holiday weekend, and we took advantage of this by ordering on 22nd August.
The team on Friday helped us with colour matching too, and were most obliging. We had a follow up call at the weekend from Natalie, just to check that we were happy - this was much appreciated
August 20, 2025
Reply from Bensons For Beds - Coventry206
We're happy to hear that our team was helpful and not pushy during your visit. We appreciate you mentioning the advice you received regarding the bed base and mattress options. It's great to know you found a comfortable and supportive mattress and that the color matching assistance was beneficial. We're glad the follow-up call was appreciated.
Reply from Bensons For Beds - Coventry206
We're glad you received first class service with us Nigel! Thank you for sharing your positive experience with our team; we appreciate it. Take care, Megan at Customer Care
Great in-store experience.
Great in-store experience.
We were struggling to find the right mattress but finally found a great product from Bensons.
Amazing mattress experience so far
July 26, 2025
Unprompted review
Reply from Bensons For Beds - Coventry206
We're happy to hear that you found the perfect mattress after your in-store visit. We're glad you're having an amazing experience with it so far, and we appreciate your feedback! Megan at Customer Care
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